Spotify Song I released doesnt have an artsit or album under it

[LordCaine]

Hi,

Im a new Artist called Lord Caine on spotify and i distribute music there from tunecore.

I released a song called New Religion which is about 2:33 mins long. Im trying to claim my artist profile but spotify doesnt have me as having one. The reason being is because the song i released on here does not have my artist name or album name under the song descritpion. It would really help if i can get some help with this.  Im stuck in a limbo because the actual song i released doesnt have any info on it. Therefore, i can not actually claim a profile because my profile doesnt technicaly exist.

Thanks

[LaloPech]

Questions 1. Is your first single? 2.-What is the url of the album or the song? 3. What date was the song published?

[LordCaine]

Hi,

1. Yes this is my first single.

2. This should be the url: https://open.spotify.com/track/6ZG78lh5lSILOIZQcyNxMo?si=b2AsrRhHTyeEKrJytXoMDw

3. It was released November 16, 2018

Thanks

[LaloPech]

I see that everything is fine. Attached captures, the artistic name is "Caine". To proceed to have a verified profile I recommend you download the application of spotify artist and follow the steps of verifying your profile.

[LordCaine]

Ok now on to my next point.

That song i sunder a person that isnt me.

Thats why i cant verify my artist profile if im not mistaken

[LordCaine]

This is who i get when i go to artist page. 

How do i go about this? If i was to claim in artist page. hes already an artist. My song is just under the wrong person i believe

[LaloPech]

This is your song?

[LordCaine]

Yes this I my song and my name is caine. Its under the wrong “caine”

[milabi]

maby deleting it and reuploading it works

[LordCaine]

How do I delete it? I dont have an artist page because my song doesnt show as my song therefore I cant claim a profile.

[LordCaine]

Can anyone send me the URI to my artist page? Unfortunately I cant seem to find it. But I believe Lalo Perch has. Would be greatly appreciated. Just want to get the ball moving

[LaloPech]

To remove and re-upload your song it is necessary that you access from your music distributor example @cdbaby @distrokid etc. I do not know what provider you used to upload your song to spotify. but by contacting them they can delete the song and upload it again under a new profile, a unique profile that is different from the other "caine" that already exists.

[Peter]

Hey @LordCaine.

Just wanted to check in with you and see if you were able to resolve this 🙂

In case you didn't, we suggest you head on over to the Spotify for Artists support page and fill out the contact form there. They will be able to help you with any Artist issues you might have.

Hope that helps! Let us know how you get on.