Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My profile picture don't upgrade and keeps disappearing.

My profile picture don't upgrade and keeps disappearing.

Plan

Premium

Country

GB

Operating System

Trying all this on Windows 10

 

My Question or Issue

I try to change the photo of my profile, but every time I upload a new photo, it shows that everything is in order, but when I restart the Spotify app, I see nothing.

I reinstalled Spotify several times (also deleted everything in appdata) and my account is not connected to Facebook.

Reply
1 Reply

Hello, Often it takes time for services to reflect changes after a portfolio change, consider waiting a few days, and if the problem persists contacting support

My Question or Issue

I try to change the photo of my profile, but every time I upload a new photo, it shows that everything is in order.


Hope that helps!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random