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Plan
Premium
Country
Device
PC
Operating System
Windows 10
My Question or Issue
Hello.
Today my spotify completely broke on pc. It started about 6 months ago when I couldn't see what my friends are listening to. Then about a month ago some songs I searched for didn't play (Blank album cover,didn't have a timer) and today I could only play songs in my playlist (New ones that I added didn't play) so I decided to reinstall spotify. Now I can't play anything (not even a podcast) and all my playlists aren't displaying any songs and it shows that I have 0 songs in every playlist. On my phone everything works fine and my playlists have songs. Please help.
Solved! Go to Solution.
Hi @Issarnik, thanks for writing!
Please try following these steps:
1. Press the windows key and type in spotify (or you could probably just find it on your desktop - if so skip to step 3)
2. Right click on OPEN FILE LOCATION
3. RIGHT-click on the program and left click on PROPERTIES
4. A tab should open up titled SPOTIFY PROPERTIES, with six subtabs labled SECURITY, GENERAL, DETAILS and etc.
5. Select the COMPATIBILITY tab and highlighted in blue is a button labled RUN COMPATABILITY TROUBLESHOOTER.
6. The troubleshooter should run you through the rest!
Again, what this looks like:
Spotify.exe -> Properties -> Compatibility -> Run Compatibility Troubleshooter
Let me know how it goes!
I'm having the exact same problem. The compatibility settings didn't work neither did running as administrator. I've also tried the windows store version and the online version multiple times (With a full reinstall in between).
Hey @Beloba03,
Did you try the steps I gave above?
I have, I contacted support as well. They said they were aware of this problem and are working on a fix.
Hi Issnark,
I've had such problems too. I uninstalled Spotify and reinstalled it. An alternative is On Cortana search: Task Manager. If Spotify is there right click it, and click "end task." And try again. Basically, Open Task Manager > Look For Spotify> If there click "end task."
Good Luck!
KSB.
I use your answer a ton. Quite useful. Kudos! @bitencourt
This solution has worked for me!
Hey @KSBGAMING, you're welcome, I'm glad I could help you!
Thanks for the help everyone!
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