Missing the point here "Try a different internet connection" The whole point of having downloaded content is so you can play it WITHOUT an internet connection, but if the App wont even open unless you have a connection its pretty pointless !
Hi, I have the same problem. Have had premium for years and now all of a sudden my downloaded songs don’t play without an internet connection. Always happens on the underground! never happened before and never have I changed any setting.
Thank you for reaching out to the Community and welcome.
To make sure we're on the same page and that the basics have been already covered, we'd first recommend performing aclean reinstall of the app. This is often an overlooked step, but it can be helpful in getting rid of any corrupted files that might be causing issues playing offline. Keep in mind that since this process deletes all offline content, you'll need to re-download it to listen offline.
After this, go to your app settings and toggle on the Offline mode and try again.
In case the issue persists, include in your next response the make, model and OS version of the device involved, along with the Spotify version you're currently running to keep investigating this.
We'll be on the lookout.
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