NO content is available at all not a single song can be streamed (East Coast, USA)

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NO content is available at all not a single song can be streamed (East Coast, USA)

davidc07021
Newbie

I have uninstalled logged out deleted every trace of spotify I can find on my main pc as there is not a single song on the platform that I can find that is playable to me on my account as it sometimes happens with my Macbook pro (less than 6 months old with very few extra apps downloaded). So why can't I play anything on my account when I pay for premium!!!!!  Starting to lose patience.

1 Reply

Ver
Moderator
Moderator

Hey @davidc07021,

 

Thanks for posting here 🙂

 

Could you give these steps a go and run a clean reinstall? This one is more thorough than the usual one.

 

It's also a good idea to try with another account on the same device to check if anything changes. Does that make a difference?

 

In case nothing changes, could you send us a screenshot of what you're seeing? We'll look into this further.

 

Keep us posted.

Ver Moderator
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