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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079837 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079837 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49797 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49797 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146192 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146192 Views
  • 4840 replies
  • 118 likes

Every single song is gone on desktop spotify.

All of my songs on Spotify is gone. I can't even find songs on the country playlists.My Spotify on my phone is perfectly fine. Reinstalled Spotify and restarted the app many times on my pc, nothing works. PlanPremium CountrySingapore DeviceDesktop PC...

  • Newbie
  • All of my songs on Spotify is gone. I can't even find songs on the country playlists. My Spotify on my phone is perfectly fine. Reinstalled Spotify and restarted the app many times on my pc, nothing...
  • Loxer
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Solved!! [Account] Change Username

After having trouble, I have successfully logged out of my facebook account. But even though I have logged out of the account, the name of my old facebook account seems to remain. This is not what I want because I do not want my actual name displayin...

  • Newbie
  • After having trouble, I have successfully logged out of my facebook account. But even though I have logged out of the account, the name of my old facebook account seems to remain. This is not what I ...
  • Sinner_bones
  • Music Fan
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Cant re enter with facebook

Hello. My friend has spotify account. Paid for premium and now want to cancel subscribtion but when he log in with Facebook it shows.... A account is not linked to a Facebook account.... But he registered with Facebook. Now in spotify account presed ...

  • Newbie
  • Hello. My friend has spotify account. Paid for premium and now want to cancel subscribtion but when he log in with Facebook it shows.... A account is not linked to a Facebook account.... But he regis...
  • Jose_M
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution mail per eliminare account

PlanFreeCountryITALIADeviceMacbook Pro Operating SystemiOS 10 My Question or IssueBuongiorno sto cercando di chiudere il mio account spotify per l'indirizzo *snip* ma non mi arriva la mail..... potete verificare o chiuderemi voi gentilmente l'account...

  • Not applicable
  • Plan Free Country ITALIA Device Macbook Pro  Operating System iOS 10   My Question or Issue Buongiorno sto cercando di chiudere il mio account spotify per l'indirizzo *snip* &nbs...
  • Guido
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
  • 213 Views
  • 1 replies
  • 0 likes

Music is being played by unknown device, even after logging out everywhere

I have started having my music pause constantly, and over the last few weeks someone has been playing my spotify through a device labelled "Bedroom speaker". It appears to be a google home or some other device. I have selected "Log out everywhere" an...

  • Casual Listener
  • I have started having my music pause constantly, and over the last few weeks someone has been playing my spotify through a device labelled "Bedroom speaker". It appears to be a google home or some ot...
  • OneByBoo
  • Community Legend
  • 1225 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1225 Views
  • 3 replies
  • 0 likes

Solved!! Login Linking Issue with PS4

I've had my Spotify account for months listening on my phone and laptop with no issues. My boyfriend bought a PS4 so I decided to create a Playstation account on it, and apon discovering PS4 has a spotify app downloaded it and linked my spotify accou...

  • Visitor
  • I've had my Spotify account for months listening on my phone and laptop with no issues. My boyfriend bought a PS4 so I decided to create a Playstation account on it, and apon discovering PS4 has a sp...
  • Jose_M
  • Spotify Star
  • 4582 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 4582 Views
  • 3 replies
  • 0 likes

changed my email account

PlanPremiumCountryBrazil Device(pc and smartphone)Operating System(android , Windows 10,) My Question or Issue*this is a new account i made just for use the communitySomeone changed my email account without my permission, now i cant login to my regul...

  • Visitor
  •   Plan Premium Country Brazil   Device (pc and smartphone) Operating System (android , Windows 10,)   My Question or Issue *this is a new account i made just for use the co...
  • OneByBoo
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Behind the Lyrics and other options are not available

Behind the lyrics card and the card to see the singers details are not available in my account (Below the artwork and time bar). But they are available my brother's account.

  • Casual Listener
  • Behind the lyrics card and the card to see the singers details are not available in my account (Below the artwork and time bar). But they are available my brother's account. 
  • Guido
  • Spotify Legend
  • 229 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 229 Views
  • 3 replies
  • 0 likes

Can't log in, my account doesn't exist

PremiumCountryGermanyDeviceSamsung A5 2016 / PcOperating SystemAndroid / Windows My Question or IssueDeleted my Facebook. Now Spotify won't work, can't log in on my Phone or my Laptop and recovery e-mails keep gettin' "send" but nothing arrives. Can'...

  • Casual Listener
  • Premium Country Germany Device Samsung A5 2016 / Pc Operating System Android / Windows   My Question or Issue Deleted my Facebook. Now Spotify won't work, can't log in on my Phone or my...
  • ImpulsOne
  • Casual Listener
  • 322 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 322 Views
  • 3 replies
  • 1 likes

Superuser Contribution only the first 50 tracks of audiobooks visible

PlanPremiumCountryGermanyDeviceiPadOperating System(iOS 12.1.4) Even if i am logged in as premium user, i cant deactivate the shuffle function. Since yesterday, everything was fine, but with the new update i can only view the first 50 tracks of audio...

  • Regular
  •   Plan Premium Country Germany Device iPad Operating System (iOS 12.1.4)   Even if i am logged in as premium user, i cant deactivate the shuffle function. Since yesterday, everyth...
  • Guido
  • Spotify Legend
  • 451 Views
  • 11 replies
  • 1 likes
  • Account
    Premium
  • 451 Views
  • 11 replies
  • 1 likes

Discover weekly, personal picture...

How do you remove your picture from the discover weekly playlist? Im not sure how my picture end up being the cover art of that playlist in the first place...

  • Not applicable
  •   How do you remove your picture from the discover weekly playlist? Im not sure how my picture end up being the cover art of that playlist in the first place...
  • user-removed
  • Not applicable
  • 563 Views
  • 6 replies
  • 0 likes
  • Account
  • 563 Views
  • 6 replies
  • 0 likes

Cannot update country

Hi,When I try to update my country it won't let me - it only shows UK as an option in the DropDown and I need US.Thanks,Stu

  • Casual Listener
  • Hi, When I try to update my country it won't let me - it only shows UK as an option in the DropDown and I need US. Thanks, Stu  
  • youngjoseph1996
  • Roadie
  • 191 Views
  • 4 replies
  • 1 likes
  • Account
  • 191 Views
  • 4 replies
  • 1 likes

Am I hacked? My spotify will only play one song

My spotify suddenly started playing a bad song called obesa, by obsina. No matter what I do the song will just start again suddenly. It says I'm listening to web player chrome. What am I supposed to do??

  • Visitor
  • My spotify suddenly started playing a bad song called obesa, by obsina. No matter what I do the song will just start again suddenly. It says I'm listening to web player chrome. What am I supposed to ...
  • maxiuca
  • Casual Listener
  • 762 Views
  • 4 replies
  • 2 likes
  • 762 Views
  • 4 replies
  • 2 likes

Keeps logging me out

I'm on a Galaxy S5, premium user. Every time my phone dies or I shut it off, I get logged out of Spotify and all my music is no longer downloaded. So I have to turn on my data and download my music again. It's happening every time my phone dies and i...

  • Visitor
  • I'm on a Galaxy S5,  premium user. Every time my phone dies or I shut it off, I get logged out of Spotify and all my music is no longer downloaded. So I have to turn on  my data and  d...
  • Jollof
  • Composer
  • 148 Views
  • 1 replies
  • 0 likes
  • Login
  • 148 Views
  • 1 replies
  • 0 likes

Solved!! Picture on Profile

This forum used a picture of some other person (colored, glasses, half of head) for me! I cannot find a way to get rid of this! I don´t want to have any picture and SURE not the pictures of some other person! How to do that? And you should this fix b...

  • Regular
  • This forum used a picture of some other person (colored, glasses, half of head) for me!   I cannot find a way to get rid of this!   I don´t want to have any picture and SURE not the pic...
  • spot666
  • Regular
  • 185 Views
  • 3 replies
  • 0 likes
  • Account
  • 185 Views
  • 3 replies
  • 0 likes

Login information are not deleted when deleting the iOS App!

I tried to deinstall and newly install the App on iOS to get rid of the massive problem with the vanished discography of all artists.BUT, as i tried this, i noticed that i did NOT need to reenter my Account information, Login and Password at all!This...

  • Regular
  • I tried to deinstall and newly install the App on iOS to get rid of the massive problem with the vanished discography of all artists. BUT, as i tried this, i noticed that i did NOT need to reenter...
  • OneByBoo
  • Community Legend
  • 1466 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 1466 Views
  • 2 replies
  • 1 likes

Solved!! can't log in

hi, im on my mac and i have a premium account. i accidentally logged out of it, and because i made the account in grade 5 with an email i no longer have access to, i can't get in. i don't remember my password, not really sure how i logged in on this ...

  • Visitor
  • hi, im on my mac and i have a premium account. i accidentally logged out of it, and because i made the account in grade 5 with an email i no longer have access to, i can't get in. i don't remember my...
  • OneByBoo
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with Premium Family Account

We have a family Premium account but my son can't access the premium account on his ipad. He's signed into Spotify but the account type is 'free' and there is a message saying 'Spotify Premium can't be purchased in this app'. Can someone please help?

  • Casual Listener
  • We have a family Premium account but my son can't access the premium account on his ipad.  He's signed into Spotify but the account type is 'free' and there is a message saying 'Spotify Premium ...
  • Guido
  • Spotify Legend
  • 317 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
  • 317 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't find an artist and his songs

My Question or IssueI've had this artist's song in my library and now I can't find it anywhere in Spotify. I googled this song and tried to play it on the web player but it is not playing there.How can I resolve this issue?

  • Music Fan
  • My Question or Issue I've had this artist's song in my library and now I can't find it anywhere in Spotify. I googled this song and tried to play it on the web player but it is not playing...
  • Peter
  • Spotify Legend
  • 740 Views
  • 6 replies
  • 0 likes
  • Other
    Premium
  • 740 Views
  • 6 replies
  • 0 likes

songs are missing from spotify

PlanFree CountryIndia Hello there,I am not able to find songs like linkin park and others too as well as not every songs are available from the other artists. Why is it so?

  • Visitor
  • Plan Free   Country India   Hello there, I am not able to find songs like linkin park and others too as well as not every songs are available from the other artists. Why is it so? &...
  • Ethan_Moore004
  • Composer
  • 322 Views
  • 2 replies
  • 0 likes
  • Other
  • 322 Views
  • 2 replies
  • 0 likes