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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83358 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104337 Views
10 replies
3 likes
I was paying for Spotify premium for a couple years and enjoyed it, and now I’m looking to subscribe to the Spotify duo so my girlfriend can use Spotify as well. However I would prefer to pay using a Visa Mastercard gift card and I’m not sure if that...
I was paying for Spotify premium for a couple years and enjoyed it, and now I’m looking to subscribe to the Spotify duo so my girlfriend can use Spotify as well. However I would prefer to pay using a...
Moderator
1349 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just want to give feedback to recent changes that have been made to existing accounts. Resp...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
Spotify Legend
1739 Views
9 replies
0 likes
PlanPremiumCountryPortugalDevice Operating System My Question or IssueI´ve purchased a reddem card (1 month) and activated, since its the first time i go premium why i don´t get 3 months free as well?
Plan Premium Country Portugal Device Operating System My Question or Issue I´ve purchased a reddem card (1 month) and activated, since its the first time i go p...
Community Legend
1365 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Used to share account with son. Switched to Duo. Son gets his personalised music, I still get a mix of his music e...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Used to share account with son. Swi...
Casual Listener
1096 Views
2 replies
0 likes
How can I stop random people from joining my Family Plan? I get a notification and immediately login and remove them, but there has to be a way, without me having to create 2 more fake accounts myself to join so that I don't have any remaining.
How can I stop random people from joining my Family Plan? I get a notification and immediately login and remove them, but there has to be a way, without me having to create 2 more fake accounts mysel...
Spotify Legend
2080 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesDevice(iPhone 12 Pro)Operating System(iOS 14.8) My Question or IssueI was sitting in my room and I was trying to connect my speaker, but instead, I connected to some random TV on my network or my neighbor's TV. I know m...
Plan Premium Country United States Device (iPhone 12 Pro) Operating System (iOS 14.8) My Question or Issue I was sitting in my room and I was trying to connect my speaker, but instea...
Not applicable
1991 Views
1 replies
0 likes
Hello my daughter is 13 today but when trying to create an account for her,i get an invalid age message , why? it seems the system only allow birthdate before 2008. thanks!
Hello my daughter is 13 today but when trying to create an account for her,i get an invalid age message , why? it seems the system only allow birthdate before 2008. thanks!
Spotify Legend
779 Views
3 replies
0 likes
Bonjour, Je n'arrive pas me connecter à l'aide de mon adresse email mais uniquement avec le username, savez vous pourquoi ? Merci
Bonjour, Je n'arrive pas me connecter à l'aide de mon adresse email mais uniquement avec le username, savez vous pourquoi ? Merci
Spotify Legend
745 Views
1 replies
0 likes
My music will only play for maybe 20 to 30 seconds before pausing. It's like spotify is trying to play from another device and pauses the music. I've tried the "sign out everywhere" button multiple times, deleted any link to any other devices and the...
My music will only play for maybe 20 to 30 seconds before pausing. It's like spotify is trying to play from another device and pauses the music. I've tried the "sign out everywhere" button multiple t...
Moderator
1222 Views
7 replies
2 likes
Here's really weird issue. I live in Poland so spotify is kinda new here. Recently i experienced really strange issue, and also really strange answer from Customer Support (Polish one - just to be detailed). So I've been using unlimited subscription ...
Here's really weird issue. I live in Poland so spotify is kinda new here. Recently i experienced really strange issue, and also really strange answer from Customer Support (Polish one - jus...
Spotify Legend
6713 Views
10 replies
0 likes
Making me reset to a new password every week is annoying enough to make me stop using this service. Fix your password tries, I shouldn't have to change it every week!
Making me reset to a new password every week is annoying enough to make me stop using this service. Fix your password tries, I shouldn't have to change it every week!
Moderator
433 Views
1 replies
0 likes
Programming glitch, request to Spotify and Roku to fix:Any person who is on the same wifi network can assume control of a Roku device with spotify on it. Even if the owner of the Roku device is using it to watch Netflix, or connected as a computer mo...
Programming glitch, request to Spotify and Roku to fix: Any person who is on the same wifi network can assume control of a Roku device with spotify on it. Even if the owner of the Roku device is usi...
Moderator
8321 Views
3 replies
1 likes
Sub. : Free, country : Sweden, device : Andoid, PC, PS4.For a few months I am having this issue but it becomes worse and worse over time.I'm very picky about music and genres, but Spotify tries to give me a stroke or something. Let me explain.I'm tra...
Sub. : Free, country : Sweden, device : Andoid, PC, PS4. For a few months I am having this issue but it becomes worse and worse over time. I'm very picky about music and genres, but Spotify tries...
Roadie
620 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone, iPad, MacOperating Systemlatest OS Versions My Question or IssueI just want to get notifications, when new podcasts were delievered by the artists.now, i have no chance to activate a bell or a toggle to receive ...
Plan Premium Country Germany Device iPhone, iPad, Mac Operating System latest OS Versions My Question or Issue I just want to get notifications, when new podcasts were delievered by ...
Spotify Star
732 Views
1 replies
0 likes
Hello, for some reason I no longer have access to my Spotify for Artists account or I can no longer link my URI to my profile. If that is possible at all? To be honest, I don't really know what's going on here. Are my "normal" Spotify account and my ...
Hello, for some reason I no longer have access to my Spotify for Artists account or I can no longer link my URI to my profile. If that is possible at all? To be honest, I don't really know what's goi...
Spotify Star
767 Views
1 replies
0 likes
Hi, I have Sony M4 Aqua and version of Spotify - 5.7.0.781 armV7. Where can I find account info? When I click on the picture next to username on end of screen, I will get Settings, but not Account info.
Hi, I have Sony M4 Aqua and version of Spotify - 5.7.0.781 armV7. Where can I find account info? When I click on the picture next to username on end of screen, I will get Settings, but not Account in...
Newbie
44564 Views
8 replies
0 likes
Can I log in on 2 different computers at the same time
Can I log in on 2 different computers at the same time
Spotify Legend
987 Views
1 replies
0 likes
Hi. I am having trouble resetting my password. When I requested the password reset email, I clicked on the link and filled out the form. Once I clicked the submit button, the form was blank and look as if I hadn't tried to fill it out in the first pl...
Hi. I am having trouble resetting my password. When I requested the password reset email, I clicked on the link and filled out the form. Once I clicked the submit button, the form...
Music Fan
1805 Views
8 replies
0 likes
The security procedure I was asked to follow by chat in order to reestablish my old account (not recently used since I lost access long time ago) is not very useful in my case. I was requested to tell a recently liked song or a private list name. In ...
The security procedure I was asked to follow by chat in order to reestablish my old account (not recently used since I lost access long time ago) is not very useful in my case. I was request...
Spotify Legend
541 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNow I cannot go back to my previous account (premium) where all my old playlists are in. The ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Now I c...
Spotify Legend
452 Views
2 replies
1 likes
