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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 257020 Views
  • 783 replies
  • 81 likes
  • Account
  • 257020 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126801 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126801 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69942 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69942 Views
  • 63 replies
  • 8 likes

Web player popup issue

PlanFreeCountrySouth Africa DeviceSamsung Galaxy A7 My Question or IssueWeb player (Chrome) message keep popping up even after I choose to listen "on this device ". Thereafter it skips to a random song and does not stream the music to my connected bl...

  • Casual Listener
  • Plan Free Country South Africa  Device Samsung Galaxy A7   My Question or Issue Web player (Chrome) message keep popping up even after I choose to listen "on this device ". Thereaft...
  • Rene01
  • Community Legend
  • 383 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 383 Views
  • 3 replies
  • 0 likes

Can't login

Hi I have a spotify premium account which I got from my vodafone contract but can no longer login on any devices.When I try to login I get a message saying user name or password are incorrect and when I try to reset my password it says the email addr...

  • Visitor
  • Hi I have a spotify premium account which I got from my vodafone contract but can no longer login on any devices. When I try to login I get a message saying user name or password are incorrect and w...
  • imaginarychris
  • Gig Goer
  • 623 Views
  • 2 replies
  • 0 likes
  • Login
  • 623 Views
  • 2 replies
  • 0 likes

Solved!! Can't see friends feed

PlanPremiumCountryBrazil My Question or Issue For a while now I'm unable to see my friends feed. Before it showed a message saying there was some error in getting my friends feed and that I should try again later (at that time I had a Free Spotify Ac...

  • Casual Listener
  • Plan Premium Country Brazil   My Question or Issue  For a while now I'm unable to see my friends feed. Before it showed a message saying there was some error in getting my friends fee...
  • audelalbarran1
  • Visitor
  • 15610 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
  • 15610 Views
  • 6 replies
  • 0 likes

Solved!! Account linked to Facebook but still showing old username

PlanFree/Premium PREMIUMCountry UK Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Macbook pro 2012Operating System(iOS 10, Android Oreo, Windows 10,etc.) iOS 10.12.6 My Question or IssueHi, I want my Spotify account to show my Facebook nam...

  • Casual Listener
  • Plan Free/Premium PREMIUM Country UK   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Macbook pro 2012 Operating System (iOS 10, Android Oreo, Windows 10,etc.)  iOS ...
  • Noah
  • Spotify Star
  • 1524 Views
  • 5 replies
  • 0 likes
  • Account
  • 1524 Views
  • 5 replies
  • 0 likes

Spotify charges me two times per month for Premium

PlanPremiumCountryHungaryDevice(iPhone XS Max, MacBook Air, XBOX One X)Operating System(iOS 10, MacOS, etc.)My Question or Issue:I just find out that Spotify just charges me two times per month.How is that possible, i cant contact them, cant find an ...

  • Visitor
  • Plan Premium Country Hungary Device (iPhone XS Max, MacBook Air, XBOX One X) Operating System (iOS 10, MacOS, etc.) My Question or Issue: I just find out that Spotify just charges me two tim...
  • Noah
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 408 Views
  • 1 replies
  • 0 likes

Cannot access anything but the Web Player

Hey! I've only just recently had issues accessing quite literally every Spotify service apart from the Web Player. This includes the website, the Desktop App Download Site, the Desktop app itself, and the Android App. The Desktop App and Android App ...

  • Casual Listener
  • Hey!   I've only just recently had issues accessing quite literally every Spotify service apart from the Web Player. This includes the website, the Desktop App Download Site, the Desktop app i...
  • ListenToGlobal
  • Composer
  • 613 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 613 Views
  • 4 replies
  • 0 likes

Created Spotify account with one FB account, deleted FB account, now cannot link to 2nd FB account.

PlanPremium (Student)CountryAustraliaDeviceMacbook Early 2016, app version 1.1.10.540.gfcf0430f Samsung Galaxy S10 5G (SM-G977B), app version 8.5.14.752Operating SystemMacbook: Mojave 10.14.5, Samsung OneUI 1.1 - Android 9 My Question or IssueHowdy, ...

  • Visitor
  •     Plan Premium (Student) Country Australia Device Macbook Early 2016, app version 1.1.10.540.gfcf0430f  Samsung Galaxy S10 5G (SM-G977B), app version 8.5.14.752 Operating Sy...
  • Jose_M
  • Spotify Star
  • 1406 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 1406 Views
  • 5 replies
  • 0 likes

Family Account - change country

PlanPremium (Family)CountryWas AU, Now UKDeviceiPhone/Web UI My Question or IssueHi guys - We have just moved over to the UK, and trying to change our accounts to update country - In each of the family accounts I cannot change the country (I get the ...

  • Casual Listener
  • Plan Premium (Family) Country Was AU, Now UK Device iPhone/Web UI     My Question or Issue Hi guys - We have just moved over to the UK, and trying to change our accounts to update ...
  • Brunelicia
  • Community Legend
  • 462 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 462 Views
  • 3 replies
  • 0 likes

Several Ads in a row

PlanFreeCountryPortugalDeviceDell Latitude 5590Operating SystemWindows 10 My Question or IssueSince today i started getting several ads in row, it used to be only 1-2 max but now its around 4-5. The contents changed too, i used to get ads for product...

  • Visitor
  • Plan Free Country Portugal Device Dell Latitude 5590 Operating System Windows 10   My Question or Issue Since today i started getting several ads in row, it used to be only 1-2 max but...
  • Luan
  • Spotify Star
  • 678 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 678 Views
  • 1 replies
  • 0 likes

Spotify app won't log in on Android

PlanPremiumCountryUSA DeviceSome kind of Android phone, idk specifically My Question or IssueI cannot log in to my Spotify account on the app on my Android phone even though I have the username and password completely correct. I double checked to mak...

  • Casual Listener
  • Plan Premium Country USA   Device Some kind of Android phone, idk specifically    My Question or Issue I cannot log in to my Spotify account on the app on my Android phone eve...
  • BrickGame
  • Casual Listener
  • 635 Views
  • 4 replies
  • 0 likes
  • Login
  • 635 Views
  • 4 replies
  • 0 likes

Cant Log in

Plan: premiumPhone: Galaxy S10+Country: USOS: Android 9Hello, today i got on spotify to be greeted with a login/sign up screen. So i logged in with my normal credentials and it showed the normal splash page for not even a second then goes back to the...

  • Casual Listener
  • Plan: premium Phone: Galaxy S10+ Country: US OS: Android 9 Hello, today i got on spotify to be greeted with a login/sign up screen. So i logged in with my normal credentials and it showed the nor...
  • Rene01
  • Community Legend
  • 570 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 570 Views
  • 3 replies
  • 0 likes

My bank account changed now i cant login anymore

My Bank account number got changed and u still had my old one for payment.Now after trying to take from my account u couldn't and i cant login to change / update payment and pay for my new month.. Please help, i want to give u my money

  • Newbie
  • My Bank account number got changed and u still had my old one for payment. Now after trying to take from my account u couldn't and i cant login to change / update payment and pay for my new month.. ...
  • BrickGame
  • Casual Listener
  • 674 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 674 Views
  • 4 replies
  • 0 likes

No se me reproducen algunas canciones

Hola,Hace un tiempo aproximadamente dejaron de reproducirse todas las canciones de un artista en concreto. En el móvil aparece la canción normal no sale en gris ni nada, aparecen todas las canciones normal pero al darle no se reproduce. ¿Por qué solo...

  • Visitor
  • Hola, Hace un tiempo aproximadamente dejaron de reproducirse todas las canciones de un artista en concreto. En el móvil aparece la canción normal no sale en gris ni nada, aparecen todas las cancione...
  • Brunelicia
  • Community Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 507 Views
  • 1 replies
  • 0 likes

Solved!! Multiple Spotify accounts hacked with the login info posted online

Recently I noticed that some other people were using my Premium Spotify account as well. After changing my password this problem was luckely solved. However, today I received a lot of spam mails in my mailbox so I googled my mailaddress online and th...

  • Newbie
  • Recently I noticed that some other people were using my Premium Spotify account as well. After changing my password this problem was luckely solved. However, today I received a lot of spam mails in m...
  • Billy-J
  • Spotify Star
  • 687 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 687 Views
  • 1 replies
  • 0 likes

Solved!! Cannot change avatar

PlanFreeCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueI'm unable to change avatar from website and from app. How to change avatar? My profile is not Facebook connected. This is not working https://community.spotify.com/t5/Account...

  • Visitor
  • Plan Free Country Italy Device PC Operating System Windows 10   My Question or Issue I'm unable to change avatar from website and from app. How to change avatar? My profile is not Face...
  • Noah
  • Spotify Star
  • 2336 Views
  • 3 replies
  • 0 likes
  • Account
  • 2336 Views
  • 3 replies
  • 0 likes

Account has weird characters

Account name has only random characters, what can I do to change it?

  • Casual Listener
  • Account name has only random characters, what can I do to change it?
  • Billy-J
  • Spotify Star
  • 360 Views
  • 3 replies
  • 0 likes
  • Account
  • 360 Views
  • 3 replies
  • 0 likes

Solved!! Can't change or pause a song

PlanFree/PremiumCountryBrazilDeviceWeb PlayerOperating SystemWindows 10 My Question or IssueMy spotify keeps playing a random album and I can't even stop the song that is playing for more than 3 seconds. When I try to play something else, it comes ba...

  • Visitor
  • Plan Free/Premium Country Brazil Device Web Player Operating System Windows 10   My Question or Issue My spotify keeps playing a random album and I can't even stop the song that is pla...
  • Noah
  • Spotify Star
  • 3115 Views
  • 1 replies
  • 0 likes
  • Account
  • 3115 Views
  • 1 replies
  • 0 likes

Solved!! Double payments!!

I have already tried to reach you guys at spotify because i am getting double invoice. For some reason your Finnish tech support doesnt even answer. Can you please do something about my problem. It is annoying to pay 20 euros every month instead of 1...

  • Casual Listener
  • I have already tried to reach you guys at spotify because i am getting double invoice. For some reason your Finnish tech support doesnt even answer. Can you please do something about my problem. It i...
  • joobia
  • Visitor
  • 1814 Views
  • 12 replies
  • 0 likes
  • 1814 Views
  • 12 replies
  • 0 likes

Solved!! Replace track recording on an album during distributor change

I am considering changing my music distributor. There a post already about this. https://community.spotify.com/t5/Accounts/Switching-distributors-for-our-music/td-p/1657499However I wonder if while doing this I would be able to replace a single track...

  • Casual Listener
  • I am considering changing my music distributor. There a post already about this.  https://community.spotify.com/t5/Accounts/Switching-distributors-for-our-music/td-p/1657499 However I wonder i...
  • MattSuda
  • Spotify Star
  • 2615 Views
  • 3 replies
  • 0 likes
  • Account
  • 2615 Views
  • 3 replies
  • 0 likes

Playlist submission for new project/first single

Hi! I'm a music producer and I'm experiencing some trouble trying to submit my new single from my new project for playlist consideration. I manage two different musical projects, for the first we already have music streaming and have access to our Sp...

  • Visitor
  • Hi!   I'm a music producer and I'm experiencing some trouble trying to submit my new single from my new project for playlist consideration.   I manage two different musical projects, fo...
  • Rene01
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • Account
  • 447 Views
  • 1 replies
  • 0 likes