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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
293503 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541803 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129746 Views
74 replies
12 likes
PlanPremium/FamilyCountrySwedenDevice My Question or IssueI've added a family member (some years ago). Now, she can't login with her display name and we don't know which email address she is registered with, and I can't find it in the account setting...
Plan Premium/Family Country Sweden Device My Question or Issue I've added a family member (some years ago). Now, she can't login with her display name and we don't know which email addr...
Spotify Legend
4239 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, My name is Geneva Casebolt and I’m trying change my primary email on my Spotify acco...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
574 Views
2 replies
1 likes
PlanFree CountryUSA DeviceHP Laptop 14s-cr2xxx Operating SystemWindows 10 My Question or IssueMy Spotify account isn't getting updated at all and so many new features aren't getting included in my account. This includes the lyrics and the blend featu...
Plan Free Country USA Device HP Laptop 14s-cr2xxx Operating System Windows 10 My Question or Issue My Spotify account isn't getting updated at all and so many...
Regular
1539 Views
6 replies
0 likes
PlanFree/PremiumCountryNorway My Question or IssueHi! Spotify has been charging for two accounts, my old one, and my new. I can't get into my old, since I don't remeber the password, and I don't know the password to the connected email. The account i...
Plan Free/Premium Country Norway My Question or Issue Hi! Spotify has been charging for two accounts, my old one, and my new. I can't get into my old, since I don'...
Spotify Star
474 Views
1 replies
0 likes
PlanFreeCountryUSA My Question or IssueI made a new account recently, but got signed out somehow, so I tried to sign into it on my chromebook with my email. A red box appeared saying "Incorrect username or password." I thought I might have forgotten ...
Plan Free Country USA My Question or Issue I made a new account recently, but got signed out somehow, so I tried to sign into it on my chromebook with my email. A red box appeared s...
Visitor
770 Views
1 replies
0 likes
Hey everybody, my account username is consist of a lot of different numbers and letters, how can i fix it? I didnt connect my profile to facebook, so i dont know what is the problemThank you
Hey everybody, my account username is consist of a lot of different numbers and letters, how can i fix it? I didnt connect my profile to facebook, so i dont know what is the problem Th...
Spotify Legend
45286 Views
3 replies
0 likes
I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the plan and change the country to philippines, it doesn'...
I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the pl...
Moderator
720 Views
3 replies
1 likes
Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to cancel my account.
Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to c...
Music Fan
4255 Views
2 replies
1 likes
My Question or IssueI've joined Spotify around 3 years ago using my Facebook account. For some reason, I've been registered with my 10 years old e-mail back then. I haven't been using it for quite a while but now they say it is going to be shut down ...
My Question or Issue I've joined Spotify around 3 years ago using my Facebook account. For some reason, I've been registered with my 10 years old e-mail back then. I haven't been using it for quite ...
Moderator
812 Views
3 replies
0 likes
If I get a premium account will I be able to download my Spotify playlist onto my mp3 player?
If I get a premium account will I be able to download my Spotify playlist onto my mp3 player?
Music Fan
3876 Views
2 replies
0 likes
PlanPremiumCountryFinland My Question or IssueI moved permanently to another country but could not change it setting as it is just disabled for me. I am already in a new country. Yes, I know that it does not matter for Premium but I want to change it...
Plan Premium Country Finland My Question or Issue I moved permanently to another country but could not change it setting as it is just disabled for me. I am already in a new country. Yes...
Spotify Star
2453 Views
3 replies
0 likes
PlanFreeCountry DeviceSamsung Galaxy A10, Custom Desktop Operating System Android 10 Windows 10 My Question or Issuecant log into my acccount. When i try to log in it says "incorrect email or password", (error code: auth 2) when i try to reset passwo...
Plan Free Country Device Samsung Galaxy A10, Custom Desktop Operating System Android 10 Windows 10 My Question or Issue cant log into my acccount. When i try to lo...
Spotify Legend
1618 Views
5 replies
0 likes
Hello,There's no much information out there regarding following your stats when you track is played in the new Genre/Mixes. Are those counted as algorithmic plays? There's really no telling since those playlists are not mentioned in the stats. Or do ...
Hello, There's no much information out there regarding following your stats when you track is played in the new Genre/Mixes. Are those counted as algorithmic plays? There's really no telling since t...
Spotify Legend
529 Views
1 replies
0 likes
Morning All,Can you please provide a list of IP addresses and Ports that are required for Firewall rules so Spotify can connect from within a Domain environment.It would be an idea to actually publicize this information on the Support pages.thanksAnd...
Morning All, Can you please provide a list of IP addresses and Ports that are required for Firewall rules so Spotify can connect from within a Domain environment. It would be an idea to actually pu...
Casual Listener
11232 Views
4 replies
0 likes
PlanFreeCountryGermanyDeviceHP 240 g6Operating SystemWindows 10 My Question or IssueHey guys, I recently tried to close my account and after I followed the steps listed on the support site I was supposed to receive a mail to make sure that I want to ...
Plan Free Country Germany Device HP 240 g6 Operating System Windows 10 My Question or Issue Hey guys, I recently tried to close my account and after I followed the steps listed on th...
Moderator
1048 Views
5 replies
0 likes
Not working badges seem to be an everlasting topic in this forum...Should have received the three years badge in march 2020, shouldn't I?Anyone who has an explanation for that? PlanPremiumCountryGermanyDeviceXiaomi Mi 9T with Android10, Desktop with ...
Not working badges seem to be an everlasting topic in this forum... Should have received the three years badge in march 2020, shouldn't I? Anyone who has an explanation for that?  ...
Spotify Legend
1041 Views
3 replies
1 likes
PlanPremiumCountryUSA (currently in a hotel in Australia)Device(Pixel 4XL, Boxx Laptop, Web browser (chrome))Operating System(Android Oreo, Windows 10,etc.) My Question or IssueI was somehow singed out of my spotify, it was linked to my facebook. I t...
Plan Premium Country USA (currently in a hotel in Australia) Device (Pixel 4XL, Boxx Laptop, Web browser (chrome)) Operating System (Android Oreo, Windows 10,etc.) My Question or...
Spotify Legend
1470 Views
1 replies
0 likes
I have been a Spotify customer from as close to day 1 of your platform as I think it is reasonably possible. I have always sang it's praises, and recommended it to friends. However, the past few months have been nothing but an annoyance thanks to thi...
I have been a Spotify customer from as close to day 1 of your platform as I think it is reasonably possible. I have always sang it's praises, and recommended it to friends. However, the past few mont...
Spotify Star
715 Views
1 replies
0 likes
I’ve been trying to link my Apple ID to my spotify account and I simply can’t. I’ve tried deleted and reinstalling the app, but nothing works. I keep on receiving the message on the following screenshot. Any reason as to why this is happening? Any he...
I’ve been trying to link my Apple ID to my spotify account and I simply can’t. I’ve tried deleted and reinstalling the app, but nothing works. I keep on receiving the message on the following screens...
Moderator
6750 Views
17 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 8Operating System(iOS 14.2)My Question or IssueI was using my account two days ago and it was working just fine, when it suddenly logged me out on my phone. Every time I try to log back in it says the password...
Plan Free Country United States Device iPhone 8 Operating System (iOS 14.2) My Question or Issue I was using my account two days ago and it was working just fine, when it suddenly logged me ...
Spotify Legend
2414 Views
3 replies
0 likes
