Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFreeCountrySouth Africa DeviceSamsung Galaxy A7 My Question or IssueWeb player (Chrome) message keep popping up even after I choose to listen "on this device ". Thereafter it skips to a random song and does not stream the music to my connected bl...
Hi I have a spotify premium account which I got from my vodafone contract but can no longer login on any devices.When I try to login I get a message saying user name or password are incorrect and when I try to reset my password it says the email addr...
PlanPremiumCountryBrazil My Question or Issue For a while now I'm unable to see my friends feed. Before it showed a message saying there was some error in getting my friends feed and that I should try again later (at that time I had a Free Spotify Ac...
PlanFree/Premium PREMIUMCountry UK Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Macbook pro 2012Operating System(iOS 10, Android Oreo, Windows 10,etc.) iOS 10.12.6 My Question or IssueHi, I want my Spotify account to show my Facebook nam...
PlanPremiumCountryHungaryDevice(iPhone XS Max, MacBook Air, XBOX One X)Operating System(iOS 10, MacOS, etc.)My Question or Issue:I just find out that Spotify just charges me two times per month.How is that possible, i cant contact them, cant find an ...
Hey! I've only just recently had issues accessing quite literally every Spotify service apart from the Web Player. This includes the website, the Desktop App Download Site, the Desktop app itself, and the Android App. The Desktop App and Android App ...
PlanPremium (Student)CountryAustraliaDeviceMacbook Early 2016, app version 1.1.10.540.gfcf0430f Samsung Galaxy S10 5G (SM-G977B), app version 8.5.14.752Operating SystemMacbook: Mojave 10.14.5, Samsung OneUI 1.1 - Android 9 My Question or IssueHowdy, ...
PlanPremium (Family)CountryWas AU, Now UKDeviceiPhone/Web UI My Question or IssueHi guys - We have just moved over to the UK, and trying to change our accounts to update country - In each of the family accounts I cannot change the country (I get the ...
PlanFreeCountryPortugalDeviceDell Latitude 5590Operating SystemWindows 10 My Question or IssueSince today i started getting several ads in row, it used to be only 1-2 max but now its around 4-5. The contents changed too, i used to get ads for product...
PlanPremiumCountryUSA DeviceSome kind of Android phone, idk specifically My Question or IssueI cannot log in to my Spotify account on the app on my Android phone even though I have the username and password completely correct. I double checked to mak...
Plan: premiumPhone: Galaxy S10+Country: USOS: Android 9Hello, today i got on spotify to be greeted with a login/sign up screen. So i logged in with my normal credentials and it showed the normal splash page for not even a second then goes back to the...
My Bank account number got changed and u still had my old one for payment.Now after trying to take from my account u couldn't and i cant login to change / update payment and pay for my new month.. Please help, i want to give u my money
Hola,Hace un tiempo aproximadamente dejaron de reproducirse todas las canciones de un artista en concreto. En el móvil aparece la canción normal no sale en gris ni nada, aparecen todas las canciones normal pero al darle no se reproduce. ¿Por qué solo...
Recently I noticed that some other people were using my Premium Spotify account as well. After changing my password this problem was luckely solved. However, today I received a lot of spam mails in my mailbox so I googled my mailaddress online and th...
PlanFreeCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueI'm unable to change avatar from website and from app. How to change avatar? My profile is not Facebook connected. This is not working https://community.spotify.com/t5/Account...
Account name has only random characters, what can I do to change it?
PlanFree/PremiumCountryBrazilDeviceWeb PlayerOperating SystemWindows 10 My Question or IssueMy spotify keeps playing a random album and I can't even stop the song that is playing for more than 3 seconds. When I try to play something else, it comes ba...
I have already tried to reach you guys at spotify because i am getting double invoice. For some reason your Finnish tech support doesnt even answer. Can you please do something about my problem. It is annoying to pay 20 euros every month instead of 1...
I am considering changing my music distributor. There a post already about this. https://community.spotify.com/t5/Accounts/Switching-distributors-for-our-music/td-p/1657499However I wonder if while doing this I would be able to replace a single track...
Hi! I'm a music producer and I'm experiencing some trouble trying to submit my new single from my new project for playlist consideration. I manage two different musical projects, for the first we already have music streaming and have access to our Sp...