Need help

[Anthonio67]

Okay so I logged out of my premium account but can't get back in bc I forgot the email I used for that account. How can I cancel my subscription to that account.

[Sebasty]

Hey @Anthonio67

I'd try to see if it's still possible to access your account before getting rid of the subscription... 🙂

It's possible to make a Spotify account with your Facebook as well. Try if "Log in with Facebook" works.

When you made your account in Spotify, then maybe you dind't use an email to log in. Spotify asks for _username_ and password, and more often than not it's not an email address. 🙂
So try your username Anthonio67 and your password.


If that didn't help, please contact Spotify either on Twitter (@SpotifyCares) or using the contact form right here. You may get an automated response telling you to check Support of Community. Simply answer back to it and Spotify will get in touch shortly. 🙂

Have a nice day!