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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9234 Views
  • 2 replies
  • 9 likes
  • Security
  • 9234 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483458 Views
  • 979 replies
  • 111 likes
  • Account
  • 483458 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211320 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211320 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121112 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121112 Views
  • 72 replies
  • 12 likes

Someone keeps using my account - help!

So, I am a Premium user and have been for years. Yesterday, my music was paused as someone was using my account elsewhere. Sure, my wife, I thought - no. My friends? I was logged in at their house at the weekend - no. So I changed my password - logge...

  • Newbie
  • So, I am a Premium user and have been for years.  Yesterday, my music was paused as someone was using my account elsewhere.  Sure, my wife, I thought - no.  My friends? I was logged...
  • jonniboy21
  • Casual Listener
  • 173 Views
  • 2 replies
  • 0 likes
  • 173 Views
  • 2 replies
  • 0 likes

My gift card won't work!

Hey.I bought this giftcard yesterday, and it won't work.I've tried with small letters and big letters. Even made the zero's to O's. Nothing will work and it says my password is invalid.I've been trying to get the phone number to Spotify Norway AS, bu...

  • Casual Listener
  • Hey. I bought this giftcard yesterday, and it won't work. I've tried with small letters and big letters. Even made the zero's to O's. Nothing will work and it says my password is invalid. I've b...
  • Benj419
  • Newbie
  • 1513 Views
  • 4 replies
  • 1 likes
  • 1513 Views
  • 4 replies
  • 1 likes

Spotify & Facebook

PLEASE HELP! My mom recently got our family Spotify, so we are on the family plan. I was trying to hook my account up to my Facebook so I could post my songs on their and what not. Instead of connecting my existing account with my membership to my Fa...

  • Visitor
  • PLEASE HELP! My mom recently got our family Spotify, so we are on the family plan. I was trying to hook my account up to my Facebook so I could post my songs on their and what not. Instead of connect...
  • osornios
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Sign in problems

My friend cant sign in to her spotify.When she wants to sign in with facebook, it says that she has no facebook-account connected to spotify. When she wants to sign in with her e-mail it says that she uses her facebook. We have tried everything. How ...

  • Newbie
  • My friend cant sign in to her spotify. When she wants to sign in with facebook, it says that she has no facebook-account connected to spotify. When she wants to sign in with her e-mail it says that ...
  • osornios
  • Spotify Star
  • 175 Views
  • 2 replies
  • 0 likes
  • 175 Views
  • 2 replies
  • 0 likes

Facebook Connect

Hi Spotify team, I want to connect my account to Facebook, but it always says there's an error whenever I try to do so. I used to have another account using my Facebook but I already removed it and I wanted to be able to connect my FB now to the acco...

  • Visitor
  • Hi Spotify team,   I want to connect my account to Facebook, but it always says there's an error whenever I try to do so. I used to have another account using my Facebook but I already removed...
  • osornios
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

My music has vanished

I just signed up for a 7 day trial with premium and now my playlist has vanished. Really annoyed!! I click on recover playlist but nothing comes up

  • Newbie
  • I just signed up for a 7 day trial with premium and now my playlist has vanished. Really annoyed!! I click on recover playlist but nothing comes up
  • osornios
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

permium account problem

Dear spotify team, i am a permium account holder but my account is not working please help to solve this problem

  • Newbie
  • Dear spotify team,   i am a permium account holder but my account is not working  please help to solve this problem 
  • osornios
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

forgotten email and password

i had to reset my phone and now i cant remeber my password or the email i signed up with. im still paying for it but i was on one of the deals so planning on cancelling it becasue i couldnt afford it. im now paying and dont even have music... PLEASE ...

  • Newbie
  • i had to reset my phone and now i cant remeber my password or the email i signed up with. im still paying for it but i was on one of the deals so planning on cancelling it becasue i couldnt afford it...
  • osornios
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

New Terms and Conditions - can't scroll to Agree button on iPhone

I can't scroll down to the Agree button for new Terms and Conditions on my iPhone. So I can't use the app I'm paying for. Any ideas?

  • Newbie
  • I can't scroll down to the Agree button for new Terms and Conditions on my iPhone. So I can't use the app I'm paying for. Any ideas?
  • osornios
  • Spotify Star
  • 1816 Views
  • 1 replies
  • 0 likes
  • 1816 Views
  • 1 replies
  • 0 likes

How to delete account

How do you delete your account

  • Newbie
  • How do you delete your account
  • EthanS1
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked

Hi, someone have taken over my account. I managed to log in and change my password and e-mail setting. Today i've recieved a mail from someone who appears to be Spotify telling me they've blocked my account and asking for some billing information. At...

  • Casual Listener
  • Hi, someone have taken over my account. I managed to log in and change my password and e-mail setting. Today i've recieved a mail from someone who appears to be Spotify telling me they've blocked my ...
  • EthanS1
  • Community Legend
  • 401 Views
  • 3 replies
  • 0 likes
  • 401 Views
  • 3 replies
  • 0 likes

Premium afsluiten

Hallo als ik nu mijn premium afsluit voor 16-08-17 gaat hij dan meteen weg of kan ik heb nu nog een maand gebruiken

  • Newbie
  • Hallo als ik nu mijn premium afsluit voor 16-08-17 gaat hij dan meteen weg of kan ik heb nu nog een maand gebruiken
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Unlinking Old Artist Account/Profile & Linking To New, Updated Artist Profile.

So I have an account with Spotify, and it's linked to an artist account. I have subsequently stopped operating under that artist name, and have started working as another artist. I would like to unlink my old artist account, and link to the new one. ...

  • Casual Listener
  • So I have an account with Spotify, and it's linked to an artist account.   I have subsequently stopped operating under that artist name, and have started working as another artist.   I ...
  • jonhendershot
  • Newbie
  • 3761 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 3761 Views
  • 2 replies
  • 0 likes

Podcasts

So just a general questions does spotify have all podcasts up ? Or is it only a handpicked selection

  • Casual Listener
  • So just a general questions does spotify have all podcasts up ? Or is it only a handpicked selection
  • shawnmx
  • Regular
  • 156 Views
  • 1 replies
  • 0 likes
  • Premium
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! My postal address

HelloI have a premium account and i just want tonsee my postal address in detail. But i don't know how. Can you help me please?

  • Casual Listener
  • Hello I have a premium account and i just want tonsee my postal address in detail. But i don't know how. Can you help me please?
  • meganh007
  • Community Legend
  • 650 Views
  • 3 replies
  • 0 likes
  • 650 Views
  • 3 replies
  • 0 likes

Can't connect to facebook, tried it all

Hi!I cannot connect my Spotify to my Facebook. it just says "temporary error, try again later". I've tried to connect for a week now with premium account.* I've tried connecting from two different computers and my iphone.* I've tried both on the web ...

  • Newbie
  • Hi! I cannot connect my Spotify to my Facebook. it just says "temporary error, try again later". I've tried to connect for a week now with premium account. * I've tried connecting from two differen...
  • Bittencourt
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! Cant login!!! - log in failed used spotify abroad 14 dqys

What does this mean? I want to connect and just listen music. But for days, in various networks, even in various countries, i'm getting this msg.... Help pla

  • Newbie
  • What does this mean? I want to connect and just listen music. But for days, in various networks, even in various countries, i'm getting this msg.... Help pla
  • Noxideseer
  • Newbie
  • 6287 Views
  • 11 replies
  • 0 likes
  • 6287 Views
  • 11 replies
  • 0 likes

Solved!! someone is using my account

Hi, someone is using my account. i already logged out all devices as recommended and i also changed my password. The person is still here. I cant get rid of him. Please help. brKurt

  • Newbie
  • Hi,   someone is using my account. i already logged out all devices as recommended and i also changed my password. The person is still here. I cant get rid of him.   Please help. &nbsp...
  • gryffyn
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Paying for Spotify but can't skip songs

I'm paying for Spotify but I can't skip songsHelp please

  • Newbie
  • I'm paying for Spotify but I can't skip songs Help please
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 235 Views
  • 1 replies
  • 0 likes