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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • arjavmehta
  • Casual Listener
  • 231817 Views
  • 372 replies
  • 22 likes
  • Account
    Free
  • 231817 Views
  • 372 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12461 Views
  • 6 replies
  • 11 likes
  • Security
  • 12461 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Bodaz
  • Newbie
  • 526571 Views
  • 987 replies
  • 113 likes
  • Account
  • 526571 Views
  • 987 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127607 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127607 Views
  • 74 replies
  • 12 likes

Solved!! account uitgeschakeld

mijn account is uitgeschakeld, nadat ik per ongeluk de betaling terug had laten vorderen. Betaling als nog voldaan, maar nu kan ik niet meer inloggen. Nieuw account aangemaakt, maar dan moet ik weer opnieuw betalen. Wie kan mij helpen?

  • Casual Listener
  • mijn account is uitgeschakeld, nadat ik per ongeluk de betaling terug had laten vorderen. Betaling als nog voldaan, maar nu kan ik niet meer inloggen. Nieuw account aangemaakt, maar dan moet ik weer ...
  • niels76
  • Regular
  • 18584 Views
  • 14 replies
  • 0 likes
  • 18584 Views
  • 14 replies
  • 0 likes

Tarjeta de credito vencida

Hola queria saber si hay alguna forma de que me den algo más de tiempo. Resulta que me llego un mail diciendo que el pago de Spotify n fue registrado y no sabía el porque, hasta que ví mi tarjeta de crédito y estaba vencida. Me dijeron que la nueva t...

  • Newbie
  • Hola queria saber si hay alguna forma de que me den algo más de tiempo. Resulta que me llego un mail diciendo que el pago de Spotify n fue registrado y no sabía el porque, hasta que ví mi tarjeta de ...
  • fer_mushu
  • Casual Listener
  • 1063 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 1063 Views
  • 4 replies
  • 0 likes

Accidentally deleted all songs

I accidentally deleted all songs from my account!!! What can I do?

  • Newbie
  • I accidentally deleted all songs from my account!!! What can I do?
  • Jon_UK
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login with Facebook nor create an account after being hacked

Hi there!! Long time ago I had my Spotify account, so happy and all. Then my account was hacked by who knows why. Texted Spotify to find a solution, they asked for my bank/VISA receipts to prove the account was mine (I had been premium for a time but...

  • Casual Listener
  • Hi there!!   Long time ago I had my Spotify account, so happy and all. Then my account was hacked by who knows why. Texted Spotify to find a solution, they asked for my bank/VISA receipts to p...
  • Alejandra00
  • Casual Listener
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes

Anular pago

Hola, se acaba de terminar mi suscripción de premium y me acaban de pasar el cobro de 9,99€ y lo quiero anular. Qué debo hacer?

  • Newbie
  • Hola, se acaba de terminar mi suscripción de premium y me acaban de pasar el cobro de 9,99€ y lo quiero anular. Qué debo hacer?
  • Artur47
  • Newbie
  • 20888 Views
  • 2 replies
  • 1 likes
  • Subscription
  • 20888 Views
  • 2 replies
  • 1 likes

Solved!! Spotify Charged account two different times in one month.

I received a charge from Spotify not once but twice. I received a normal $10 charge for premium but also at $5.33 charge. This may be because I tried to get premium for students first. It told me that it wouldn't go through because they couldn't veri...

  • Newbie
  • I received a charge from Spotify not once but twice. I received a normal $10 charge for premium but also at $5.33 charge. This may be because I tried to get premium for students first. It told me tha...
  • Karlaavila1223
  • Newbie
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Premium stopped working??

Hello, my premium features stopped working today and I was charged only a week ago. Why is this happening?

  • Casual Listener
  • Hello, my premium features stopped working today and I was charged only a week ago. Why is this happening?
  • Mayhunter33
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • Premium
  • 188 Views
  • 2 replies
  • 0 likes

Change country

Hi!I receve a code valid for Luxembourg, but I live in belgium and my computer does not want to recognize this code. How can I exchange it for a valid code in Belgium. Many Thanks!

  • Newbie
  • Hi! I receve a code valid for Luxembourg, but I live in belgium and my computer does not want to recognize this code. How can I exchange it for a valid code in Belgium.   Many Thanks!
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Login
  • 199 Views
  • 1 replies
  • 0 likes

Playlists

Hi Everyone,I have quite an extensive collection on Spotify and have been a member for a long time.I have a question in which I hope someone can help me with.Is there anyway to have your playlists ( on the left pane ) in alphabetical order?Also, Is t...

  • Casual Listener
  • Hi Everyone, I have quite an extensive collection on Spotify and have been a member for a long time. I have a question in which I hope someone can help me with. Is there anyway to have your playli...
  • brett-140
  • Casual Listener
  • 387 Views
  • 4 replies
  • 0 likes
  • 387 Views
  • 4 replies
  • 0 likes

Solved!! New phone

I've just signed in in my new phone and have 0 music! Also says I'm on free account by I pay every month for premium? How can I get back my music and do I need to sign up to premium again ? Pretty silly if I do... You would think I could log in and s...

  • Newbie
  • I've just signed in in my new phone and have 0 music! Also says I'm on free account by I pay every month for premium? How can I get back my music and do I need to sign up to premium again ? Pretty si...
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Solved!! Someone changed my email!

Hey! It seems that someone has gotten access to my spotify account and changed the email! I didn't changed and sent email to: account-details-changed@spotify.com as instructed, but have not gotten a reply yet!Is there other way to contact spotify sup...

  • Casual Listener
  • Hey! It seems that someone has gotten access to my spotify account and changed the email! I didn't changed and sent email to: account-details-changed@spotify.com as instructed, but have not gotten a ...
  • Dongki
  • Casual Listener
  • 1468 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 1468 Views
  • 1 replies
  • 0 likes

Spotify won't let me log in to my FB where I have the subscription

Phone: iosI already did install and uninstall and install again spotify.Basically when I decided to subscribe to Spotify Premium I was using my 2nd fb account. But I used to listen to spotify in my 1st fb account. So now my spotify is stuck in the 1s...

  • Newbie
  • Phone: ios I already did install and uninstall and install again spotify. Basically when I decided to subscribe to Spotify Premium I was using my 2nd fb account. But I used to listen to spotify in ...
  • FREIFY
  • Regular
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Facebook Friends & Family Share

Dear Community, I got 3 question to my spotify account. First of all, my spotify account is connected to my Facebook account and in the past I was able to see my Facebook friends on spotify, but since 5-6 months I do not see them anymore. What is the...

  • Visitor
  • Dear Community,   I got 3 question to my spotify account.    First of all, my spotify account is connected to my Facebook account and in the past I was able to see my Facebook frie...
  • FREIFY
  • Regular
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 216 Views
  • 1 replies
  • 0 likes

Account being used somewhere else

Sign out everywhere is used several times already - it DOESN'T help.How get rid of it WITHOUT creating the new account? Also, I want the person who is using my account being punished. PS I use premium family subscription.

  • Casual Listener
  • Sign out everywhere is used several times already - it DOESN'T help. How get rid of it WITHOUT creating the new account? Also, I want the person who is using my account being punished.   PS I...
  • FREIFY
  • Regular
  • 253 Views
  • 5 replies
  • 0 likes
  • Account
  • 253 Views
  • 5 replies
  • 0 likes

Can't access my account

I don't have access to my email, don't remember password.Need help please....

  • Visitor
  • I don't have access to my email, don't remember password. Need help please....
  • FREIFY
  • Regular
  • 144 Views
  • 1 replies
  • 0 likes
  • Login
  • 144 Views
  • 1 replies
  • 0 likes

Tarjeta de regalo sin codigo

Compre una tarjeta de regalo de spotify pero no tenia el código para canjearlo las personas de la tienda Me dijeron que pueden darme ustedes el pin para registrar la tarjeta

  • Newbie
  • Compre una tarjeta de regalo de spotify pero no tenia el código para canjearlo las personas de la tienda Me dijeron que pueden darme ustedes el pin para registrar la tarjeta
  • osornios
  • Spotify Star
  • 774 Views
  • 3 replies
  • 0 likes
  • 774 Views
  • 3 replies
  • 0 likes

Problemas para activar premium

El día de ayer active la cuenta premium, me llego el correo de confirmación, pero al ingresar a la app sigo teniendo la versión gratuita y solo puedo escuchar canciones aleatorias, he dado cerrar cesión y reingreso los datos, de nuevo ingreso en modo...

  • Newbie
  • El día de ayer active la cuenta premium, me llego el correo de confirmación, pero al ingresar a la app sigo teniendo la versión gratuita y solo puedo escuchar canciones aleatorias, he dado cerrar ces...
  • osornios
  • Spotify Star
  • 620 Views
  • 3 replies
  • 0 likes
  • 620 Views
  • 3 replies
  • 0 likes

Spotify keeps deleting songs on SD card LG G3

Need help with my account, have installed/reinstalled/deleted cache but spotify regularly makes me redownload my offline songs. I'm getting super frustrated a will probably stop paying for the service soon and ask for my money back.

  • Newbie
  • Need help with my account, have installed/reinstalled/deleted cache but spotify regularly makes me redownload my offline songs.  I'm getting super frustrated a will probably stop paying for the ...
  • f8bndr
  • Casual Listener
  • 307 Views
  • 2 replies
  • 1 likes
  • 307 Views
  • 2 replies
  • 1 likes

perfil facebook errado

Minha conta está entrando num perfil de facebook que nao é meu 

  • Newbie
  • Minha conta está entrando num perfil de facebook que nao é meu 
  • Bittencourt
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Boleto

Boa noite. Realizei hoje o pagamento do boleto mensal, porém, não recebi nenhuma confirmação de pagamento e ainda não foi ativada minha conta Premium. Gostaria de saber se houve algum problema em sistema.Aguardo resposta.

  • Newbie
  • Boa noite. Realizei hoje o pagamento do boleto mensal, porém, não recebi nenhuma confirmação de pagamento e ainda não foi ativada minha conta Premium. Gostaria de saber se houve algum problema em sis...
  • Bittencourt
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
  • 207 Views
  • 1 replies
  • 0 likes