Next song is alway the same! for 3 days

[kylelmartin]

Plan - Family Plan

Country - US

Device - Android x2, Windows x3

My Question or Issue - Spotify, for the last 3 days, refuses to move on to any song other that "Down Under" by Love Canon!! It is stuck on repeat. We can select and play any other song, but when it's over, back to "Down Under". It seems to be an amusingly cruel joke by someone at Spotify.

We access the same account from 5 different devices - 2 android, 3 windows. We've reinstalled. Logged in and out. Changed playlists. Changed from shuffle to loop to loop 1.

The other individuals on our family plan are not having this problem, only this one account. We can't remove the problem account, because this is the username for the family plan.

Any advice is greatly appreciated.

[Yordan · Accepted solution]

Hi @kylelmartin!

That's odd. I'd recommend checking the Queue on the affected devices to see if the song appears there and removing it with the Clear Queue button to see if that does the trick.

Hope this helps. Keep us posted!

[kylelmartin]

I feel like an **bleep** because this was a simple fix - so far.

The queue was packed from top to bottom with that one song.

"Clear Queue" reset it.

Huge Thanks

[Mothy]

I have been having an issue for the last few days where a recently played song gets stuck on repeat. I can choose another song from a different album or artist and once that song finishes it repeats the initial song again. I am playing Spotify through 2 x Sonos 1. I am controlling the music from both my Mac and my iPhone through Spotify.

I have restarted my router and the two Sonos 1 as well as deleted the Spotify iPhone and Mac OS apps, and reinstalled both with the latest versions. 

Plan - Premium

Devices: iPhone 12, Macbook Pro Mac ios 13.4.1 

[jozuadouglas]

It started with my app constantly playing one specific song over and over, without repeat-mode. What-ever music I chose, I always ended up with this song. Then I tried to restart my computer and... app gone. It completely disappeared from my app folder. No traces, whatsoever. What's going on?

Plan: Family

Premium

Country: The Netherlands

Device: Macbook pro mid 2018

Operating System

Mac OS 13.4.1 (22F82)

[eldarmantesh]

It's like having a song stuck. I am choosing a playlist or a song, and the following song is the same repeating song. I have cleared the cache memory and it's still repeating.

[jchavannes]

I ran into this same issue today and couldn't figure it out until I found this answer. Somehow my queue was filled with the same song so no matter what I would play it would go back to that song afterward and keep repeating it. No matter which device I used it would have the same issue. Clearing queue, as suggested, ended up fixing it.

[mc_musique]

I have the same problem but with a podcast. And strangely enough even after leaving the network of the Sonos system my Spotify still does this. I hope someone can help because this is super frustrating.

[jchavannes]

Ran into this issue again today. Realized the same song was repeating. Looked at the queue and the song was queued over 100 times. Different song from last time. Never heard of either song or know how they got queued to begin with.

[Dian]

Hey there,

Thanks for posting in the Community.

Do you think it's possible that the content getting continuously autoplayed is somehow duplicated in the queue? Here is how to clear the play queue to test it out. 

It's also important to check, if the experience persists across accounts by using a different account.

Let us know how that goes,

Cheers!

[Dian]

Hey @jozuadouglas,

Thanks for posting in the Community.

This is indeed an odd experience. Is it happening now?

I think your account may be compromised. Could you go over the steps on this page to secure it? 

Another possibility is having multiple copies of the song in the play queue. Here is how to clear the queue. 

Let us know how that went,

Cheers!

[Dian]

Hey @eldarmantesh,

Thanks for posting in the Community.

Could you check your play queue and remove any duplicates of the song? Here is how to do that. 

Let us know how that went,

Cheers!

[no_matter]

I'm having the very same issue. Song is duplicated in the queue for 101 times and I even can't clear it - not from the desktop client nor from the web app. Looking into Network tools in the browser I see clear queue request returns HTTP 403 error with the message:

{"error_code":"PLAYER_COMMAND_REJECTED","error_description":"command_rejected","reasons":["command_not_allowed"]}

so it's probably something on the your side, guys.

[MihailY]

Hey @no_matter,

Thanks for reaching out.

Is it possible to check if the issue persists when using a different account? This will help us narrow down the possible cause.

Let us know how it goes.