No ise el pago a tiempo puedo recuperar mi cuenta?

[#1]

No se reflejo el pago a tiempo y no puedo recuperar mi cuenta y me interesa mucho por favor

[Eni]

Hey there, 

Thanks for getting in touch about this and welcome to the Community! Hope you don't mind a reply in English as it's the official language of the Community. 

We understand that your account reverted to the free service because our system couldn't take the payment. Just to confirm, are you able to log in to your account? 

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