Not all Premium-Features are working

[11_shooter_11]

Hello, I've been experiencing some problems with my recent abonnement of Spotify Premium on Android. I can't use all premium features correctly. Streaming and downloading music with high quality works but skipping through titles won't work at all. I keep getting reminded that I need premium to skip through titles infinitely. In addition I can't use the "fast-forward button" to skip passages of songs.

The attached file shows that I only own one profile (name: 11_shooter_11).
I connected my account (11_shooter_11) with Facebook later, maybe that could be a problem, but I can't fix it without your help. I already tried to logout and login again, didn't fix the problem.

Thanks in advance.

[Maxim · Accepted solution]

Hey @11_shooter_11,

Can you please perform a reinstall of the Spotify app? Maybe that'll fix it 🙂

https://support.spotify.com/article/reinstallation-of-spotify/

[11_shooter_11]

Hello Maxim,
thank you for your fast response, that fixed it. Forgot to take this into consideration. 🙂

[Maxim]

I'm glad to hear that a reinstall has fixed your issue.

Let me know if you need help with anything else, otherwise.. spotify:track:6JWddKPdqvDc2WkPEi9grC:small 🙂

[11_shooter_11]

Haha, thanks. Same to you!
I guess I don't need any further help now, Spotify is running smoothly because of your helping hand.✋ 😄