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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481459 Views
  • 979 replies
  • 111 likes
  • Account
  • 481459 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210801 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210801 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120842 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120842 Views
  • 72 replies
  • 12 likes

Can't log in Samsung smart TV app

Hello there, when I start the application on my TV there are two ways to log in. I can't log in via android app on my phone cause I can't see the device. After that I have tried my facebook username, password, e-mail, generate the password via facebo...

  • Casual Listener
  • Hello there,   when I start the application on my TV there are two ways to log in. I can't log in via android app on my phone cause I can't see the device. After that I have tried my facebook ...
  • stevenrsmith100
  • Newbie
  • 1300 Views
  • 5 replies
  • 0 likes
  • 1300 Views
  • 5 replies
  • 0 likes

Superuser Contribution Trouble Login with Facebook

My account is linked to my Facebook account but since last Spotify update, I can't login using 'login with Facebook' option. When I try I just get another page appear asking to login with email and password which will let me in eventually but is a re...

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  • Regular
  • My account is linked to my Facebook account but since last Spotify update, I can't login using 'login with Facebook' option. When I try I just get another page appear asking to login with email ...
  • yasminsmBR
  • Casual Listener
  • 636 Views
  • 5 replies
  • 0 likes
  • Login
  • 636 Views
  • 5 replies
  • 0 likes

No premium functies

Premium account no commercials bit cant charge songs it says het premium

  • Newbie
  • Premium account no commercials bit cant charge songs it says het premium
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Premium
  • 162 Views
  • 1 replies
  • 0 likes

Premium

I premium for a month but it still doesnt work then this comes up. What should I do?

  • Newbie
  • I premium for a month but it still doesnt work then this comes up. What should I do?
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Premium account stolen

So my account got hacked on friday april 11th. I tried for about an hour to find somewhere to get help.. nothing. Finally found some reports here, and followed the guidelines provided.. that was 2 days ago.. still NOTHING. Ive tweeted Spotifycares (c...

  • Casual Listener
  • So my account got hacked on friday april 11th. I tried for about an hour to find somewhere to get help.. nothing.  Finally found some reports here, and followed the guidelines provided.. that wa...
  • Magnes
  • Newbie
  • 23539 Views
  • 20 replies
  • 3 likes
  • Account
    Premium
    Security
  • 23539 Views
  • 20 replies
  • 3 likes

Solved!! Account name error??

I just made an account and had the username I wanted when signing up. However, it changed it to this keyboard smash type name and I hate it/won't be able to remember it. I can't find a way to contact support directly about fixing this. Can anyone hel...

  • Newbie
  • I just made an account and had the username I wanted when signing up. However, it changed it to this keyboard smash type name and I hate it/won't be able to remember it.   I can't find a way t...
  • user-removed
  • Not applicable
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

If Facebook Activity log does not show the songs I listen to on Spotify, do my Facebook friends see?

Hi, I created a Spotify account in USA, but am now in South Korea. It used to be that if I played songs on Spotify in USA the songs would appear on my Facebook. I know this, because the songs would appear on my Facebook Activity log. But now I am in ...

  • Casual Listener
  • Hi, I created a Spotify account in USA, but am now in South Korea. It used to be that if I played songs on Spotify in USA the songs would appear on my Facebook. I know this, because the songs would a...
  • 396 Views
  • 0 replies
  • 0 likes
  • Free
  • 396 Views
  • 0 replies
  • 0 likes

Superuser Contribution Facebook account not linking

Hi, I don't know if anyone is able to help, from what I've read this seems to be an issue that has to be solved from the inside but I'm getting a repeated error message when trying to connect my Spotify and Facebook accounts - along the lines of 'the...

  • Casual Listener
  • Hi, I don't know if anyone is able to help, from what I've read this seems to be an issue that has to be solved from the inside but I'm getting a repeated error message when trying to connect my Spot...
  • Sab1n
  • Casual Listener
  • 266 Views
  • 2 replies
  • 1 likes
  • 266 Views
  • 2 replies
  • 1 likes

Superuser Contribution I have premium family but I still have a skip limit

I have been added to my husbands account through family premium. It's still giving me a skip limit like Spotify free. Maybe bc it is linked with the account I made to try it free for thirty days...which I would have been abt four days into????....I c...

  • Casual Listener
  • I have been added to my husbands account through family premium. It's still giving me a skip limit like Spotify free. Maybe bc it is linked with the account I made to try it free for thirty days...wh...
  • Kriselise84
  • Casual Listener
  • 510 Views
  • 2 replies
  • 0 likes
  • 510 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can not log in on my Iphone

I am typing the correct username and password becuase i can sign in on the computer but when it comes to my iphone for some reason i can not log on. I pay for the premium membership as well and check my card info which is also correct. I've also unin...

  • Newbie
  • I am typing the correct username and password becuase i can sign in on the computer but when it comes to my iphone for some reason i can not log on. I pay for the premium membership as well and check...
  • Alejandro_C
  • Spotify Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Log in through Facebook

I was randomly logged out of my spotify account and now cannot log back in. I originally logged in through Facebook, however now when I click 'Log in with Facebook' I get an error that says 'Login Failed. Unable to log in, either username or password...

  • Newbie
  • I was randomly logged out of my spotify account and now cannot log back in. I originally logged in through Facebook, however now when I click 'Log in with Facebook' I get an error that says 'Login Fa...
  • Alejandro_C
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution account not found

i have been a spotify member for like 6 years and i've been a premium member for 4. I sign in with facebook but it's telling me it can't find my account through facebook, email, or username.... I really don't want to lose the music library i've built...

  • Newbie
  • i have been a spotify member for like 6 years and i've been a premium member for 4. I sign in with facebook but it's telling me it can't find my account through facebook, email, or username.... I rea...
  • Alejandro_C
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution log in

good eves.. i just downloaded the app Unfortunately i cant log in. error appears say that tbe account is set offline please go online toconnect to spotify. please help.. what shoulf i do?

  • Newbie
  • good eves.. i just downloaded the app Unfortunately i cant log in. error appears say that tbe account is set offline please go online toconnect to spotify. please help.. what shoulf i do?
  • Alejandro_C
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in with facebook fails

Hello, i tryed 10 days ago spotify premium trial but today i can't login using app. I travelled from Mexico to Ireland and after i used the facebook option to log in, a message says that i should tell where i am on spotify.com. can someone please tel...

  • Newbie
  • Hello, i tryed 10 days ago spotify premium trial but today i can't login using app. I travelled from Mexico to Ireland and after i used the facebook option to log in, a message says that i should tel...
  • Alejandro_C
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't cancel premium

My Facebook account was taken down, meaning I can't log into it or use it... yet my premium Spotify account is connected to that Facebook account so what do I do?

  • Newbie
  • My Facebook account was taken down, meaning I can't log into it or use it... yet my premium Spotify account is connected to that Facebook account so what do I do?
  • Alejandro_C
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country stuck on US when I am UK

My account ramdomly changed to US but I am actually in the uk and now I can not get it to change back and I can not use it?

  • Visitor
  • My account ramdomly changed to US but I am actually in the uk and now I can not get it to change back and I can not use it?
  • Alejandro_C
  • Spotify Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Profile name cant seem to be changed

Hi, My account is all good in that the user name is fine. However, when I open the app on my pc or my Mac my daughters name appears in the top right corner instead of mine. I think she messed about with this in the past. We have just upgraded to Prem...

  • Casual Listener
  • Hi, My account is all good in that the user name is fine. However, when I open the app on my pc or my Mac my daughters name appears in the top right corner instead of mine. I think she messed about w...
  • Alejandro_C
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo Agregar miembros a mi cuenta familir

Hace unos días tenía a mis familiares agregados pero después la App los sacó de la cuenta y ya no los puedo agregar siempre sale este mensaje

  • Newbie
  • Hace unos días tenía a mis familiares agregados pero después la App los sacó de la cuenta y ya no los puedo agregar siempre sale este mensaje
  • Alejandro_C
  • Spotify Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • Account
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription UK versus USA

I have Premium subscription and invited my partner. When I try to redeem the invitation, it keeps telling me that we need to be in the same Country. She has an accout all set up and ready to go so you can imagine that i am very disappointed. It appea...

  • Newbie
  • I have Premium subscription and invited my partner. When I try to redeem the invitation, it keeps telling me that we need to be in the same Country.  She has an accout all set up and ready to go...
  • Alejandro_C
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution randomly got logged out and cant get back in.

I have Spotify premium and it's annoying that I'll probably have to make a new account and pay again!! this is so frustrating I didn't even do anything I was just listening to music when it suddenly stopped and then I saw i was logged out.

  • Newbie
  • I have Spotify premium and it's annoying that I'll probably have to make a new account and pay again!! this is so frustrating I didn't even do anything I was just listening to music when it suddenly ...
  • Alejandro_C
  • Spotify Legend
  • 754 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 754 Views
  • 1 replies
  • 0 likes