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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • SheVr
  • Casual Listener
  • 260059 Views
  • 504 replies
  • 33 likes
  • Account
    Free
  • 260059 Views
  • 504 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12961 Views
  • 6 replies
  • 11 likes
  • Security
  • 12961 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528630 Views
  • 989 replies
  • 113 likes
  • Account
  • 528630 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127963 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127963 Views
  • 74 replies
  • 12 likes

Spotify

Hey im trouble with log in because the payments was not succesfull but after this i had make the money succesfull the the spotify bank account. Now im cant logg in anymore ? Thnx

  • Newbie
  • Hey im trouble with log in because the payments was not succesfull but after this i had make the money succesfull the the spotify bank account. Now im cant logg in anymore ? Thnx
  • osornios
  • Spotify Star
  • 439 Views
  • 1 replies
  • 0 likes
  • Account
  • 439 Views
  • 1 replies
  • 0 likes

Account hack?

Hi, When looking on my profile settings, the email that is used on Spotify is a hotmail.com address, which is not my email address. When I try to change to my correct email, a gmail.com address, it says that it is already in use. How is it possible t...

  • Newbie
  • Hi,   When looking on my profile settings, the email that is used on Spotify is a hotmail.com address, which is not my email address. When I try to change to my correct email, a gmail.com addr...
  • osornios
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • Account
  • 437 Views
  • 1 replies
  • 0 likes

cant log in through face book on my android

I delete my Facebook page with premium spotty account still being paid. I have a new phone and can't log in. Is there any way it can be rest to link to my new Facebook without having to start over.

  • Newbie
  • I delete my Facebook page with premium spotty account still being paid. I have a new phone and can't log in. Is there any way it can be rest to link to my new Facebook without having to start over.
  • osornios
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Cómo saber mi número de usuario

Cómo puedo sabes mi número de usuario?Gracias.

  • Newbie
  • Cómo puedo sabes mi número de usuario? Gracias.
  • osornios
  • Spotify Star
  • 54649 Views
  • 1 replies
  • 1 likes
  • Account
  • 54649 Views
  • 1 replies
  • 1 likes

Superuser Contribution Apparently invalid email and user name

Hello,I use spotify on my laptop and I just downloaded it on my ipod. Problem is I don't remember the password and I can't reset it as it says my username and my email are invalid. Does anyone know what to do?

  • Newbie
  • Hello, I use spotify on my laptop and I just downloaded it on my ipod. Problem is I don't remember the password and I can't reset it as it says my username and my email are invalid. Does anyone know...
  • JulianA_Bogota
  • Roadie
  • 1948 Views
  • 1 replies
  • 0 likes
  • 1948 Views
  • 1 replies
  • 0 likes

Account being constantly compromised

I've changed my password twice now in the past 3 weeks, logged out every instance of my spotify, changed my e-mail and Facebook passwords and yet SOMEHOW someone is getting onto my account (or Spotify's database is **bleep**ed) and deleting my playli...

  • Casual Listener
  • I've changed my password twice now in the past 3 weeks, logged out every instance of my spotify, changed my e-mail and Facebook passwords and yet SOMEHOW someone is getting onto my account (or Spotif...
  • osornios
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution login problem with present card

Hi,Having problem with present card 300 SEK trying to start a premium membership. Having typed both card # and pincode (covered with a clue slip). Getting info that no is incorrect and 'try again'. I have given right codes. Can anybody help? Thanks i...

  • Newbie
  • Hi, Having problem with present card 300 SEK trying to start a premium membership. Having typed both card # and pincode (covered with a clue slip). Getting info that no is incorrect and 'try again...
  • JulianA_Bogota
  • Roadie
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Pagué premium familar y la mitad sigue en modo free

A pesar de estar confirma el pago de la cuenta premium familiar, 3 seguimos con los problemas de una cuenta free, incluyendo como el administrador, y los otros 3 gozan de la cuenta premium sin problemas, cuál sería el inconveniente aquí?

  • Newbie
  • A pesar de estar confirma el pago de la cuenta premium familiar, 3 seguimos con los problemas de una cuenta free, incluyendo como el administrador, y los otros 3 gozan de la cuenta premium sin proble...
  • osornios
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log out problem

My ex girlfriend, some how logged in to my spotify with her facebook account. Is it possible for me to log her out some how? Do i have to delete the hole spotify account and then make a new one? Need some help

  • Visitor
  • My ex girlfriend, some how logged in to my spotify with her facebook account. Is it possible for me to log her out some how? Do i have to delete the hole spotify account and then make a new one? Need...
  • JulianA_Bogota
  • Roadie
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

agregar integrantes a plan familiar

buendia. cuando quiero agregar un integrante (mi hija) al plan familiar, obtengo un error al enviar invitacion a una cuenta de gmail. puede ser que por tener cuenta free registrada no me lo permita? la cuenta a invitar es miaminicucci@gmail.com

  • Newbie
  • buendia.  cuando quiero agregar un integrante (mi hija) al plan familiar,  obtengo un error al enviar invitacion a una cuenta de gmail. puede ser que por tener cuenta free registrada no me ...
  • osornios
  • Spotify Star
  • 11794 Views
  • 12 replies
  • 0 likes
  • Premium
  • 11794 Views
  • 12 replies
  • 0 likes

Superuser Contribution username and password for family

Hello.I added my mother to my family plan. She tried to join Spotify with my invitation.Does she need my username & password?? I don't have one, as I sign in through Facebook.She tried to create one with her email address & Pw, but it says 'incorrect...

  • Newbie
  • Hello. I added my mother to my family plan.  She tried to join Spotify with my invitation. Does she need my username & password?? I don't have one, as I sign in through Facebook. Sh...
  • JulianA_Bogota
  • Roadie
  • 2825 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 2825 Views
  • 1 replies
  • 0 likes

Superuser Contribution Looking to start a premium subscription while overseas (Spain) but want to pay in home currency (AU)

Hi there, I am an Australian currently on holiday in Europe and I'm looking to start a premium subscription. I would preferably like to link my subscription to my Australian debit card. However, when I go to update my account it understandably only g...

  • Newbie
  • Hi there,  I am an Australian currently on holiday in Europe and I'm looking to start a premium subscription. I would preferably like to link my subscription to my Australian debit card. Howe...
  • JulianA_Bogota
  • Roadie
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account locked

I have two accounts, one old free one and one that I use often and pay for. This morning I started a help chat because I kept getting the message that my account was being used somewhere else. I had to leave the chat because work got busy. Since then...

  • Newbie
  • I have two accounts, one old free one and one that I use often and pay for. This morning I started a help chat because I kept getting the message that my account was being used somewhere else. I had ...
  • JulianA_Bogota
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Entrei numa conta familiar e já estava numa conta premium pessoal

Olá!!Já tenho uma conta premium do spotify há muito tempo, porém hoje minha família resolveu aderir ao plano familiar. Como devo proceder para cancelar a conta pessoal que existia antes e ficar só com a familiar? Obrigado!

  • Casual Listener
  • Olá!! Já tenho uma conta premium do spotify há muito tempo, porém hoje minha família resolveu aderir ao plano familiar. Como devo proceder para cancelar a conta pessoal que existia antes e ficar s...
  • alceuk
  • Casual Listener
  • 544 Views
  • 2 replies
  • 0 likes
  • Account
  • 544 Views
  • 2 replies
  • 0 likes

Superuser Contribution Débito automático Br

Tem como colocar a conta em débito automático e não no cartão de crédito ??

  • Newbie
  • Tem como colocar a conta em débito automático e não no cartão de crédito ??
  • Julian
  • Moderator
  • 1748 Views
  • 1 replies
  • 1 likes
  • 1748 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cobrança indevida

Cancelei uma outra conta premium do spotify mas continuo sendo cobrado mesmo a conta já não existindo no sistema

  • Newbie
  • Cancelei uma outra conta premium do spotify mas continuo sendo cobrado mesmo a conta já não existindo no sistema
  • Julian
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 207 Views
  • 1 replies
  • 0 likes

Solved!! Songs are not showing up on my timeline

the songs im listening to are not being posted to my facebook timeline its only in my facebook activity log

  • Casual Listener
  • the songs im listening to are not being posted to my facebook timeline its only in my facebook activity log 
  • dinomight
  • Spotify Star
  • 917 Views
  • 5 replies
  • 0 likes
  • 917 Views
  • 5 replies
  • 0 likes

Someone is playing music on my computer that isn't me

Shows a Spotify Web Player under devices on desktop app and no matter if i change my password or use the sign out all devices on the website it still shows up and he continues do what he wants. HELP!

  • Casual Listener
  • Shows a Spotify Web Player under devices on desktop app and no matter if i change my password or use the sign out all devices on the website it still shows up and he continues do what he wants. HELP!
  • Valor
  • Casual Listener
  • 317 Views
  • 2 replies
  • 0 likes
  • Account
  • 317 Views
  • 2 replies
  • 0 likes

Solved!! Cobrança indevida

Apareceu uma cobrança de um parceiro de vocês na minha fatura de cartão de crédito cadastro no Spotify que eu NÃO autorizei e nem solicitei serviço.Esse parceiro é o EBANX. Solicito o estorno com urgência senão cacelarei a minha conta Premium do Spot...

  • Casual Listener
  • Apareceu uma cobrança de um parceiro de vocês na minha fatura de cartão de crédito cadastro no Spotify que eu NÃO autorizei e nem solicitei serviço. Esse parceiro é o EBANX. Solicito o estorno com u...
  • Bittencourt
  • Spotify Star
  • 1418 Views
  • 9 replies
  • 0 likes
  • 1418 Views
  • 9 replies
  • 0 likes

Superuser Contribution Managing Artist Account

I went through CD Baby to get my music on Spotify, so I'm not sure if this means I have an artist account made for me by CD Baby since my music is now on there and how I would go about logging in and managing it. Also, would there be a way to merge m...

  • Newbie
  • I went through CD Baby to get my music on Spotify, so I'm not sure if this means I have an artist account made for me by CD Baby since my music is now on there and how I would go about logging in and...
  • franciscocanas
  • Newbie
  • 5748 Views
  • 5 replies
  • 2 likes
  • Account
  • 5748 Views
  • 5 replies
  • 2 likes