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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9137 Views
  • 2 replies
  • 9 likes
  • Security
  • 9137 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483085 Views
  • 979 replies
  • 111 likes
  • Account
  • 483085 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211180 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211180 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121071 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121071 Views
  • 72 replies
  • 12 likes

Superuser Contribution Offline songs limit

Hey, I've reached the limit of 3,333 downloaded tracks and my world has collapsed :D. I need much more songs offline. Is there a possibility to avoid this limit and not lose my old music? I've heard that I can move my music to playlist and then downl...

  • Newbie
  • Hey, I've reached the limit of 3,333 downloaded tracks and my world has collapsed :D. I need much more songs offline. Is there a possibility to avoid this limit and not lose my old music? I've heard ...
  • bomberkbh
  • Casual Listener
  • 570 Views
  • 2 replies
  • 0 likes
  • Unlimited
  • 570 Views
  • 2 replies
  • 0 likes

Account access

I cannot access my Spotify premium account. 2 days now since I requested to have my password reset and the message stated that an email would be sent to the address on record and I have not yet received a email. I have tried all passwords and check m...

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  • Casual Listener
  • I cannot access my Spotify premium account. 2 days now since I requested to have my password reset and the message stated that an email would be sent to the address on record and I have not yet recei...
  • gchanr
  • Casual Listener
  • 339 Views
  • 2 replies
  • 0 likes
  • Premium
  • 339 Views
  • 2 replies
  • 0 likes

Spotify famillie PROBLEM

Beste,Mijn vader zou een spotify famillie willen maken, maar daarvoor heb ik gezien dat we onder het zelefde dak moeten wonen. Maar dat is niet het geval.Is het dan nog moggelijk om spotify famillie te gebruiken.Alvast bedankt voor u antwoord.Alfred ...

  • Newbie
  • Beste, Mijn vader zou een spotify famillie willen maken, maar daarvoor heb ik gezien dat we onder het zelefde dak moeten wonen. Maar dat is niet het geval. Is het dan nog moggelijk om spotify famil...
  • Hubo
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 182 Views
  • 1 replies
  • 0 likes

Problem with Spotify country

Hi, I've moved permanently in the UK and i'm using a UK card for payment as of today but my Spotify refuses to update from Belgium. I'm also living with my girlfriend and we haven't been able to add her to my family account. Can anyone please help? T...

  • Casual Listener
  • Hi,   I've moved permanently in the UK and i'm using a UK card for payment as of today but my Spotify refuses to update from Belgium. I'm also living with my girlfriend and we haven't been abl...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Can't log in Samsung smart TV app

Hello there, when I start the application on my TV there are two ways to log in. I can't log in via android app on my phone cause I can't see the device. After that I have tried my facebook username, password, e-mail, generate the password via facebo...

  • Casual Listener
  • Hello there,   when I start the application on my TV there are two ways to log in. I can't log in via android app on my phone cause I can't see the device. After that I have tried my facebook ...
  • stevenrsmith100
  • Newbie
  • 1302 Views
  • 5 replies
  • 0 likes
  • 1302 Views
  • 5 replies
  • 0 likes

Superuser Contribution Trouble Login with Facebook

My account is linked to my Facebook account but since last Spotify update, I can't login using 'login with Facebook' option. When I try I just get another page appear asking to login with email and password which will let me in eventually but is a re...

Screenshot (22).png
  • Regular
  • My account is linked to my Facebook account but since last Spotify update, I can't login using 'login with Facebook' option. When I try I just get another page appear asking to login with email ...
  • yasminsmBR
  • Casual Listener
  • 637 Views
  • 5 replies
  • 0 likes
  • Login
  • 637 Views
  • 5 replies
  • 0 likes

No premium functies

Premium account no commercials bit cant charge songs it says het premium

  • Newbie
  • Premium account no commercials bit cant charge songs it says het premium
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
  • 164 Views
  • 1 replies
  • 0 likes

Premium

I premium for a month but it still doesnt work then this comes up. What should I do?

  • Newbie
  • I premium for a month but it still doesnt work then this comes up. What should I do?
  • Maxim
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! Premium account stolen

So my account got hacked on friday april 11th. I tried for about an hour to find somewhere to get help.. nothing. Finally found some reports here, and followed the guidelines provided.. that was 2 days ago.. still NOTHING. Ive tweeted Spotifycares (c...

  • Casual Listener
  • So my account got hacked on friday april 11th. I tried for about an hour to find somewhere to get help.. nothing.  Finally found some reports here, and followed the guidelines provided.. that wa...
  • Magnes
  • Newbie
  • 23546 Views
  • 20 replies
  • 3 likes
  • Account
    Premium
    Security
  • 23546 Views
  • 20 replies
  • 3 likes

Solved!! Account name error??

I just made an account and had the username I wanted when signing up. However, it changed it to this keyboard smash type name and I hate it/won't be able to remember it. I can't find a way to contact support directly about fixing this. Can anyone hel...

  • Newbie
  • I just made an account and had the username I wanted when signing up. However, it changed it to this keyboard smash type name and I hate it/won't be able to remember it.   I can't find a way t...
  • user-removed
  • Not applicable
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

If Facebook Activity log does not show the songs I listen to on Spotify, do my Facebook friends see?

Hi, I created a Spotify account in USA, but am now in South Korea. It used to be that if I played songs on Spotify in USA the songs would appear on my Facebook. I know this, because the songs would appear on my Facebook Activity log. But now I am in ...

  • Casual Listener
  • Hi, I created a Spotify account in USA, but am now in South Korea. It used to be that if I played songs on Spotify in USA the songs would appear on my Facebook. I know this, because the songs would a...
  • 398 Views
  • 0 replies
  • 0 likes
  • Free
  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution Facebook account not linking

Hi, I don't know if anyone is able to help, from what I've read this seems to be an issue that has to be solved from the inside but I'm getting a repeated error message when trying to connect my Spotify and Facebook accounts - along the lines of 'the...

  • Casual Listener
  • Hi, I don't know if anyone is able to help, from what I've read this seems to be an issue that has to be solved from the inside but I'm getting a repeated error message when trying to connect my Spot...
  • Sab1n
  • Casual Listener
  • 268 Views
  • 2 replies
  • 1 likes
  • 268 Views
  • 2 replies
  • 1 likes

Superuser Contribution I have premium family but I still have a skip limit

I have been added to my husbands account through family premium. It's still giving me a skip limit like Spotify free. Maybe bc it is linked with the account I made to try it free for thirty days...which I would have been abt four days into????....I c...

  • Casual Listener
  • I have been added to my husbands account through family premium. It's still giving me a skip limit like Spotify free. Maybe bc it is linked with the account I made to try it free for thirty days...wh...
  • Kriselise84
  • Casual Listener
  • 513 Views
  • 2 replies
  • 0 likes
  • 513 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can not log in on my Iphone

I am typing the correct username and password becuase i can sign in on the computer but when it comes to my iphone for some reason i can not log on. I pay for the premium membership as well and check my card info which is also correct. I've also unin...

  • Newbie
  • I am typing the correct username and password becuase i can sign in on the computer but when it comes to my iphone for some reason i can not log on. I pay for the premium membership as well and check...
  • Alejandro_C
  • Spotify Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Log in through Facebook

I was randomly logged out of my spotify account and now cannot log back in. I originally logged in through Facebook, however now when I click 'Log in with Facebook' I get an error that says 'Login Failed. Unable to log in, either username or password...

  • Newbie
  • I was randomly logged out of my spotify account and now cannot log back in. I originally logged in through Facebook, however now when I click 'Log in with Facebook' I get an error that says 'Login Fa...
  • Alejandro_C
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution account not found

i have been a spotify member for like 6 years and i've been a premium member for 4. I sign in with facebook but it's telling me it can't find my account through facebook, email, or username.... I really don't want to lose the music library i've built...

  • Newbie
  • i have been a spotify member for like 6 years and i've been a premium member for 4. I sign in with facebook but it's telling me it can't find my account through facebook, email, or username.... I rea...
  • Alejandro_C
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution log in

good eves.. i just downloaded the app Unfortunately i cant log in. error appears say that tbe account is set offline please go online toconnect to spotify. please help.. what shoulf i do?

  • Newbie
  • good eves.. i just downloaded the app Unfortunately i cant log in. error appears say that tbe account is set offline please go online toconnect to spotify. please help.. what shoulf i do?
  • Alejandro_C
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in with facebook fails

Hello, i tryed 10 days ago spotify premium trial but today i can't login using app. I travelled from Mexico to Ireland and after i used the facebook option to log in, a message says that i should tell where i am on spotify.com. can someone please tel...

  • Newbie
  • Hello, i tryed 10 days ago spotify premium trial but today i can't login using app. I travelled from Mexico to Ireland and after i used the facebook option to log in, a message says that i should tel...
  • Alejandro_C
  • Spotify Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't cancel premium

My Facebook account was taken down, meaning I can't log into it or use it... yet my premium Spotify account is connected to that Facebook account so what do I do?

  • Newbie
  • My Facebook account was taken down, meaning I can't log into it or use it... yet my premium Spotify account is connected to that Facebook account so what do I do?
  • Alejandro_C
  • Spotify Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country stuck on US when I am UK

My account ramdomly changed to US but I am actually in the uk and now I can not get it to change back and I can not use it?

  • Visitor
  • My account ramdomly changed to US but I am actually in the uk and now I can not get it to change back and I can not use it?
  • Alejandro_C
  • Spotify Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes