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Not all albums of artists shown

Not all albums of artists shown

Since a couple of days I cannot access all music that should be available on Spotify. For instance, if I search for 'arcade fire' only one artist is shown and when I click on this artist, I only see two albums. However, on my friend's account, many more are shown. If he sends me the link to one of the albums that do not appear in my feed, I cannot play this album.

 

How can I fix this issue? I have tried logging in and out and restarting, that did not help.

 

I am encountering this problem both on my desktop and my phone, therefore, I think this issue is related to my account.

 

Reply
2 Replies

Hey @themearl"

 

Welcome to the Spotify Community.

 

In this case, you might have another account. Can you check the steps here?

 

If nothing works, you can get in touch with our team from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 
All the best.
A.J Nelson

OK. Thanks. I just forwarded my message to the Spotify Care on Facebook.

 

Best wishes.

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