Premium for Family

jonderouen71 · 2017-03-13

I have Premium for Family and I have 5 invites sent. My daughter and son have an account and is working great. When I try to activate my account through an invitation, the response reads:

"Sorry! You're already a member of this Family plan. Please click below to switch to the account that you want to join to the Family plan."

Help!! I don't have an account active

Maxim · 2017-03-13

Hey @jonderouen71,

You have an active account 🙂 You are the Premium for Family plan owner so you're automatically part of it.

Hope this clears things up.

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jonderouen71 · 2017-03-14

I can't listen when my wife is listening. I sent myself an invitation so that I could have separate playlist and such and it says I'm already a member. I even sent the invitation to an email address not associated with the account.

Maxim · 2017-03-14

Hey @jonderouen71,

Yeah I understand that but you both just have to make sure that you are logged into different accounts. Plan owners can't accept the invite as they're already part of the plan.

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