Not getting Premium features

[scomarcel]

Hello,

I just subscribed Premium and it works well on my PC, either with the web access or with the heavy client application. But I don't get Premium access on my Android mobile App neither on my Onkyo Amplifier, which requires a Premium account.

On Android, the app connects well to the other devices for remote control, but keeps the random play only, and does not offer Qualitiy selection, Download and Offline playing. I wiped all the app data and cache and de-installed/re-installed the app but it does not change anything.

On my Onkyo amplifier (which only accepts Premium connexions), I get an error at account signing stage, just as if my password was wrong.  Being able to play on this device is a key feature for me. It worked once before, as I tried Premium for 1 month already.

Note : this is of course a new subscription, and the app was already installed before and signed in with the same account, which was in Free status before. Same thing for my amplifier, which already used the accound before. I dont think it could have any relationship with this issue but I prefer mentioning it. The Account is now Premium. Both should be working with Premium features.

Please provide me with a valid solution !

Thanks