Notifications not sent to email

WT2004 · 2016-12-13

I just noticed that I haven't received a notification to my email for over a year. I've never really cared but I am keen to see my 2016 Wrapped stuff. My account is connected to Facebook, which is registered to an email. I have all the notification boxes ticked in settings, but I have never actually received a notification, and right now I do want to see my 2016 stats. Is there any way to see that stuff besides through email?

MartinStoichkov · 2016-12-13

Hello @WT2004, seems that there is a delay with emails for some users, so stay tuned and wait for it. Hope everybody will get their stats soon!

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WT2004 · 2016-12-13

The thing is that I haven't received a single email all year. So I am wondering if maybe it is something to do with the notifications going through Facebook?

MartinStoichkov · 2016-12-13

Please have in mind that Spotify sends emails only in case an artist you follow has a new release and after payment.
Otherwise try to uncheck all notifications and log out from spotify, then back in and check notifications again.

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