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Offline mode

Offline mode

Went online to download more music when tried to go back to offline mode it would not let me. It said I had to be a premium member which I am.
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1 Reply

Hi, and welcome to the community!

1) Have you checked your Subscriptions page to make sure you are still premium?
2) Try logging out/in and reinstalling Spotify.
3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!

 

Anthony ๐Ÿ™‚

This post was by Taylor - I do not work for Spotify!
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