Other user allowed to register with my mail address

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Other user allowed to register with my mail address

Casual Listener

I don't want to reveal my e-mail address in public, but let's say it's "firstname.lastname@gmail.com". I've used this to register my Spotify account. Now another user has registered his Spotify account using "firstnamelastname@gmail.com" (a [.] is the only  difference).

 

The way e-mail works, no matter how few or many stops you put in an e-mail address, it's still the same address. So now I get all notifications for this user's subscriptions and his friends' activities.

 

1. Could someone from Spotify make this person choose a correct mail address?

 

2. Should Spotigy make it impossible to register the wrong address like this?

4 Replies
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Re: Other user allowed to register with my mail address

Spotify
Spotify

Hi lysbryter - I'll take a look into this. I'm sending you a Private Message now so keep an eye out. 

 

We'll just need a couple more details--thanks!

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Re: Other user allowed to register with my mail address

Casual Listener
Any progress on this one? I still get e-mails addressed to this other user... (as specified in PM)
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Re: Other user allowed to register with my mail address

Spotify
Spotify

Hey lysbryter - Apologies for the late reply. I'm still looking into this one for you. 

 

I'll email you with an update tomorrow to keep you in the loop. 

 

Thanks 🙂

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Re: Other user allowed to register with my mail address

Spotify
Spotify

Hey lysbryster - Just sent you another DM. Have a look in your inbox whenever you get the chance. 

 

Thanks!

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