Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

PayPal option not present when updating Payment Method

PayPal option not present when updating Payment Method

Hi,

 

So I'm a little confused - I just added my NUS card for the student discount on Premium, which while being a bit fiddly has now gone through fine. However when I was selecting my payment method, the "PayPal" option was missing (which up until now I was using to make my payments).

I figured it might just be something to do with the NUS upgrade window, so I put my card details in and figured i'd just change it back to PayPal in my account settings afterwards.

 

But even now when I attempt to update my payment method, and I click on "Want to use another payment method?", I am greeted with the following screen:

 

 

Capture.JPG

No PayPal option. What am I doing wrong?

Reply
1 Reply

Hey there!

We're afraid PayPal isn't a valid payment option for the student discount.

Hope this clears things up 🙂

Suggested posts