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Payed for premium

Payed for premium

My Spotify premium was supposed to end at 26-08-16, I also wanted to cancel my premium since it was expensive and didn't have that kind of money each month. However on 1-09-16 Spotify charged me €9,99, I cancelled my account on 26-09-16 so I do not understand how this happend. Does anyone an idea

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Hey there @fxcymiles!

 

Sorry to hear that you're having trouble!

 

Please fill out the questions here to see if we can figure out what is going on. It walks you through the steps to troubleshoot:

 

https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account

 

Let us know if there is anything else we can do to assist!



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