Payment Method Error

[afontancortes]

Hi there friends, 

I updated my new VISA card in PayPal and Spotify interfaces but there is a problem when I want link it. It is the same issue if I choose PayPal or VISA card payment methods.

I want to keep alive my PREMIUM subscription!

Kindly regards. 

[Vilma75]

Same situation! Help pls !!

[osornios · Accepted solution]

@afontancortes @Vilma75

Why don't you delete your payment info and cancel your subscription altogether? You will still be premium until the remaining days of your subscription are used up.

What I'm suggesting you do is this:

1. Go to your Subscription and payment overview --> http://spotify.com/account/subscription/

2. Click UPDATE DETAILS. If it shows below 'Would you like to cancel your subscription?' click there and cancel.

3. Check the box to 'Remove', and click 'Change' button,

Note: If you have your Premium active you won't be able to remove your payment info. That's why it's important to cancel before clicking UPDATE DETAILS.

After you cancel, you can resubscribe to premium with the new card info to ensure that your offline music won't be deleted and that your subscription will renew correctly when it's time.

[Vilma75]

Thank you very much Andreas !!