Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So, I think I had two mails in one account or something like that.I created an account with an email but I put it with facebook, in which I use another email. Now, I wanted to create a new account because I'm not using Facebook for a while but it say...
Hi, whenever I sign into spotify account (using my email that has premium) on the desktop app it logs me into my old account I made using facebook that does not have premium. I can log into the website using the web browser and the android app onto t...
Hello, We are wondering the best way to let our instructors access our company spotify account. We would like to have 1 account that all of our instructors can access during their classes. The family share plan is a good option but each instructor wo...
I am attempting to upgrade from a free subscription to a paid subscription. I am taken to this page and can get no further:https://www.spotify.com/nz/purchase/panel/#__main-pci-credit-card When I select "Start 30-day trial now" the button flashes but...
Web site not working, can't cancell subscription. No phone numbers to contact, What the hell
I'm trying to cancel my spotify premium which I pay £9.99 a month for. Whilst trying to cancel, I was directed to my subscription page and informed that I am on the free version.Why have I been charged for this service?Please cancel my account.
Hello everyone, Spotify is suggesting something called my weekly mix with an old profile picutre of mine. (Screenshot is attached). The unfortunate thing is, that its a picutre of me and my ex gf.How can i update/change this?Many Thanks and Best Rega...
i cant upgrade to premium for 3 days. my credit cart has enough money but when i tryied upgrade to premium system is failed and say 'your card or payment provider on bad days try again or find another way to get premium'. please help me to get premiu...
Hi, I'm trying to permanently delete my Spotify account. Since there is no way of deleting it myself, I've read that you have to e-mail Spotify to do so. The link that I eventually found (by using Google) to contact Spotify is:https://support.spotify...
Someone is playing Music on another mobile device with my account. i logged him out and tried to change my Password for mobile devices but that doesn`t work, i can`t change my Password. Please help!!
This messaage is encountered on every single Spotify-created playlist. Every playlist under Classical. Every playlist under Chill. I have a premium membership and am just about to cancel it if I can't find someone to help. Several other people have t...
Trying after several attempts to permanently delete my account with spotify and all I get is what I posted below. Is there an easier way to go about this that I am not aware of? Please help I'm starting to feel frustrated with this.Hi there,Thanks fo...
Hello, The last 12 hours i have observed weird behaviour on my account. It all started with a email on feb 14 saying " Your Spotify device password" , did open it, did not click anything, the original sender is spotify and it all looks good ... excep...
Hello, I use Spotify since a while, but since 1-2 months I experience some weird thing on my account. I launch my music, and some minute/hours after, the sound is turned off and I see another device use my account "ASUS_Z00AD" or or other. I've tried...
I just downloaded the latest version of Spotify for Mac but it won't open. I keep getting a message that says, "You can't open the application Spotify because PowerPC applications are no longer supported. The old one is gone so I have nothing to open...
Hi! I switched from premium to a family subscription about two months ago. I wanted to switch back, but there was no easy way to do this. Therefore, I unsubscribed, and then tried to resubscribe to premium. However, whenever I try this and click 'sta...
Spotify has taken money €9.99 from my Debit Card through my Playstation Entertainment Network account without my permission. I had a free premium trail & decided I didnt need premium but the took the money anyway.
I have a collaborative playlist with a friend in with the country I'm in. My account's country is going to change next month on my next payment date. Will this affect anything?
I purchased Family subscription so that I can actually have multiple devices play (online) at the same time. However, using family accounts means creating separate folders, playlist, different preferences etc. What I want to achieve is actual ability...
Hi, I changed my Premium subscription to Family. All worked well for me to invite my wife and daughter, but when I did the same with my son, I just get an "error code 404", or that he`s email already excists. I have never registered his email to Spot...