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Payment issue - Paypal

Payment issue - Paypal

I have been paying for a Spotify Unlimited for a few years now (£4.99 a month). I recently had an issue with my bank account that led to my card being cancelled. This happened a few days before my Spotify payment was due to be taken from my account. Now I get a message every time I log in saying that my subscription hasn't been renewed due to a payment issue. Until my new card is issued, I thought I'd use Paypal to pay for my account. However, there appears to be no way of setting it up for the missed payment, and it is now telling me I have -1 days left of my Spotify Unlimited subscription (which I imagine will change to -2, -3 and so forth for every passing day). How long should it take to process this payment?

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1 Reply

Hey @crabkitten, that's not cool!

 

Are you still unable to renew your subscription? If so, check if your payment card meets these requirements and then try again.

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