Payment

[user-removed]

I subscribed for the free Spotify but keep getting charged. How do i get this to stop? I can not cancel on the subscription page because it says i do not have a subscription.

[user-removed]

Maybe you have a dbulicate account which you have forgotten or maybe you Subscribed through Apple, check the tutorial below how to Cancel Apple Subscription.

https://support.apple.com/en-us/HT202039

If you can not find anything you will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you with this.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply email address) and one of the customer services agents will get back to you as soon as possible. Give it 24 to 48hrs, also make sure you're checking your Spam/Junk folder because sometimes emails might end up there.

[user-removed]

I tried that and they did not help. I am getting really frusterated that I did not sign up to pay for this and they are charging me

[user-removed]

Did you get any emails from Spotify? Did you check your Spam/Junk folders also?