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I have been paying for spotify premium since december of 2016 and only had like 3 months of premium, but my card has been charged ever since then, I can't do anything that the premium access has and it says I'm listening free. I would really like to know what's going on, if y'all can't help I'll like my money back and so far it has added up to $111.74 I would like to be contacted personally by email (normayventura@gmail.com),

Thank you.

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2 Replies

Hey!

 

Your best bet would be to reach out via email ro live chat to check whats going on. You likely have one free and one paid for acocunt, but I doubt they will refund all that £££ unless you can prove you tried to cancel after the trial: https://www.spotify.com/about-us/contact/

It wasn't a trial

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