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Paypal - payment method already confirmed

Paypal - payment method already confirmed

Hi, I have a Paypal accout in the same country as I have my Spotify account: Germany.

When I try to click on "UPgrade" and then select Payment method "Paypal" it sends me to the Paypal login gateway.

I login with my credentials, and the next page is a page with "Add a payment method" - bank account or credit card.

The trouble is, I already have my bank account linked to my Paypal and confirmed via the 99 cents transaction. And I can't add the same bank account on this page. The only other option is to "cancel and return to Spotify Ltd"



Any thoughts appreciated




1 Reply

I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.


You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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