Playlist I delete are recreated in my account by someone else

[tinez_sg]

I think my account is stolen.

I delete playlists not created by me, and the day after they are created again.

I think that someone else is using my account.

I've changed last week my pwd, but again new playlists not created by me are created.

Could anyone help me?

Best regards.

[Peter__ · Accepted solution]

Sorry to hear you are having trouble with your account. Unfortunately since this is a delicate account security issue, it isn't something that can be easily sorted out here on the community. 

If you could open a case with the Spotify support team using the link below (ensuring you use a valid email address) they will be able to lend a hand to recover your account. They will need to verify a few personal security details to prove you are the owner of the account. 

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.