Playlists and artists I follow erased

[erickgabgonzguz]

All my playlists got erased, also the artists I follow!!!

Could you tell me what happened? 

I recovered the playlists... They appeared at my account as I had erased it two weeks ago. But I can't recover my "follows". It's like I have a new account Sh**!!!!

[osornios]

Hey @erickgabgonzguz,

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs, since they're able to revert changes made to accounts. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.