Playlists are missing

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Playlists are missing

liquidham
Casual Listener

Plan

Premium

Country

Sweden

Device

PC, iPhone 7 

Operating System

Windows 10

 

My Question or Issue

When I opened Spotify today on my computer I saw that most of my playlists were missing. Some playlists that earlier were sorted into folders are now placed in the root folder. What has happened!?

Anteckning 2019-07-17 111214.png
2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Re: Playlists are missing

liquidham
Casual Listener

After another look I found out that the playlists are placed in random folders with no clear pattern. I got help from the support to reset my playlist folders to an earlier state which I am truly grateful for. My guess is that the problem occured when I added a song to a playlist through the web app which has a different playlist order than the apps for Windows and iPhone. Hoping this will not occur again...

Solution!

Re: Playlists are missing

Rising Star 15 ListenToGlobal
Rising Star 15

Hey @liquidham!

 

I'm glad you were able to get it fixed! I'll mark your answer as solution so that others find it more easily.

 

Happy listening! :)

Felix

ListenToGlobalRising Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
2 Replies
Solution!

Re: Playlists are missing

liquidham
Casual Listener

After another look I found out that the playlists are placed in random folders with no clear pattern. I got help from the support to reset my playlist folders to an earlier state which I am truly grateful for. My guess is that the problem occured when I added a song to a playlist through the web app which has a different playlist order than the apps for Windows and iPhone. Hoping this will not occur again...

Solution!

Re: Playlists are missing

Rising Star 15 ListenToGlobal
Rising Star 15

Hey @liquidham!

 

I'm glad you were able to get it fixed! I'll mark your answer as solution so that others find it more easily.

 

Happy listening! :)

Felix

ListenToGlobalRising Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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