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Hi @Fire_trip053, welcome to the Spotify Community!
In this case then I suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply.
Support usually gets back within a day or two.
Hope this was more helpful!
Have a great day,
You're welcome! Good luck.
Where do you live?
Cool!
I'm from Brasil 🙂
Don't worry, my friend 🙂
Let me know if you need any other help!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…