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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80401 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653829 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734269 Views
18 replies
29 likes
I had spotify premium but i canceled it about 2 days before my free tial of Premium and i was still charge 10$ and right now again i checked my bank statement and i was charged another 10$ and i see in my account that i am on FREE SPOTIFY ! Why are y...
I had spotify premium but i canceled it about 2 days before my free tial of Premium and i was still charge 10$ and right now again i checked my bank statement and i was charged another 10$ and i see ...
Roadie
466 Views
1 replies
0 likes
Hope someone can help me. I wanted to get my dad a 12 month subscription but also create an account for him so I can have all his music setup for him for Christmas Day. So not to give the game away, I used my own email address as the recipient. (Not ...
Hope someone can help me. I wanted to get my dad a 12 month subscription but also create an account for him so I can have all his music setup for him for Christmas Day. So not to give the ga...
Not applicable
475 Views
1 replies
0 likes
Hi, I've been trying to pay through Visa for a gift card and it won't go through. I have checked and it isn't an issue with my card. What can I do? Who can I contact? Thank you.
Hi, I've been trying to pay through Visa for a gift card and it won't go through. I have checked and it isn't an issue with my card. What can I do? Who can I contact? Thank you.
Community Legend
354 Views
1 replies
0 likes
I gifted Premium Subscription to someone, but don't know if it went through, just kept spinning. Nothing in receipts, how do I know if it went through?
I gifted Premium Subscription to someone, but don't know if it went through, just kept spinning. Nothing in receipts, how do I know if it went through?
Spotify Star
496 Views
2 replies
0 likes
I am paying for a premium subscription, yet when I log in it says i am on free. 10.59 is taken out monthly from my personal account. why won't it say i have premium when i'm paying for it? most recent withdrawal was on 11/18/2016. HELP! can't play my...
I am paying for a premium subscription, yet when I log in it says i am on free. 10.59 is taken out monthly from my personal account. why won't it say i have premium when i'm paying for it...
Spotify Star
665 Views
3 replies
0 likes
i upgraded my son's account to Family Premium. When i enter a family members email address - the email is sent, but when you click on the link we get a message that says"Cannot join premium for famil :(" and then says "Sorry! You're already a member ...
i upgraded my son's account to Family Premium. When i enter a family members email address - the email is sent, but when you click on the link we get a message that says "Cannot join premium f...
Spotify Legend
1249 Views
6 replies
0 likes
It says you have to reside at the same address to use the family plan.. (which makes perfect sense!) but my husband travels for work - and is often in the states for a couple days at a time (we live in canada) Do you have to be at the same address to...
It says you have to reside at the same address to use the family plan.. (which makes perfect sense!) but my husband travels for work - and is often in the states for a couple days at a time (we live ...
Spotify Star
582 Views
5 replies
1 likes
Hey, i dont have money on my card anymore, and i want to end my subscription. But i cant since i need to pay. Anyone know how to fix it? or know what i shoud do?
Hey, i dont have money on my card anymore, and i want to end my subscription. But i cant since i need to pay. Anyone know how to fix it? or know what i shoud do?
Community Legend
264 Views
1 replies
0 likes
I have recently been disabled out of my itunes account and I want to cancel my subscription to premium but finding this impossible as I am paying through itunes.Would cancelling my account completely cancel this subscription?any help would be appreci...
I have recently been disabled out of my itunes account and I want to cancel my subscription to premium but finding this impossible as I am paying through itunes. Would cancelling my accoun...
Spotify Star
365 Views
1 replies
0 likes
I had my account connected with facebook and tried to log in with it. All my lists were gone and when I went to my settings I noticed that this wasn't my account. It made a new account with my facebook account. It took my facebook connection from my ...
I had my account connected with facebook and tried to log in with it. All my lists were gone and when I went to my settings I noticed that this wasn't my account. It made a new account with my facebo...
Not applicable
222 Views
1 replies
0 likes
My daughter was signing me up for the 3 months of premium for .99, and it charged her card 3 times...and i still don't have premium.
My daughter was signing me up for the 3 months of premium for .99, and it charged her card 3 times...and i still don't have premium.
Spotify Star
221 Views
1 replies
0 likes
PORQUE SE TARDA HASTA DOS DIAS EN FUNCIONAR SPOTIFY PREMIUM PAGANDO EN OXXO WTH
PORQUE SE TARDA HASTA DOS DIAS EN FUNCIONAR SPOTIFY PREMIUM PAGANDO EN OXXO WTH
Not applicable
215 Views
1 replies
0 likes
I pay my family account every month. Sometimes I don't get to pay the current month so cancel it. I started it again but now when I send my family member the link and the enters our address, it keeps saying this: "You can't join this Premium for Fami...
I pay my family account every month. Sometimes I don't get to pay the current month so cancel it. I started it again but now when I send my family member the link and the enters our address, it keeps...
Casual Listener
881 Views
2 replies
2 likes
So i have the premium for family but everytime i log in to listen and my sister logs in from her device we get the message "you are listening on iphone" continue to listen on this iphone and we both cant liten at the same time. What do i do
So i have the premium for family but everytime i log in to listen and my sister logs in from her device we get the message "you are listening on iphone" continue to listen on this iphone and we both ...
Not applicable
182 Views
1 replies
0 likes
Hey team - I got a new debit card and wanted to update the payment info, but when I go the Subscription page, I just getting a spinning circle and no fields to enter the new card info. How can I update it and get my music back? =[
Hey team - I got a new debit card and wanted to update the payment info, but when I go the Subscription page, I just getting a spinning circle and no fields to enter the new card info. How can I upda...
143 Views
0 replies
0 likes
I'm used to my premiumaccount for almost a year now. I'm satisfied with it, but due to christmas shopping my monthly payment was not possible through my creditcard. I chose to downgrade. Today the money was withdrawn because i filled my card again. B...
I'm used to my premiumaccount for almost a year now. I'm satisfied with it, but due to christmas shopping my monthly payment was not possible through my creditcard. I chose to downgrade. Today the mo...
Not applicable
433 Views
1 replies
0 likes
My daughter purchased a gift subscription for her brother but I was going to purchase a family subscription. Can the gift subscription be cancelled?
My daughter purchased a gift subscription for her brother but I was going to purchase a family subscription. Can the gift subscription be cancelled?
Spotify Star
412 Views
1 replies
0 likes
I don't understand why everytime I search for a specific album and click shuffle play spotify starts playing random songs from other albums and even other artists. Is this a bug or is it intended? It is extremely annoying and if it's intended it's no...
I don't understand why everytime I search for a specific album and click shuffle play spotify starts playing random songs from other albums and even other artists. Is this a bug or is it int...
Spotify Star
483 Views
2 replies
0 likes
Hi, I'm posting this message on behalf of my dad. He's about 60 and desperately wanted Spotify for (our early) Christmas. We bought him a Spotify giftcard for Christmas and created an account for him. A few errors occured:1. The 3 months try-out does...
Hi, I'm posting this message on behalf of my dad. He's about 60 and desperately wanted Spotify for (our early) Christmas. We bought him a Spotify giftcard for Christmas and created an a...
Spotify Star
212 Views
1 replies
0 likes
Hi, ProfileUsername: ericgoodEmail:eagood@gmail.com We signed up for the family plan on 9/28/2016 and CC charged 16.23. We are now realizing that my son who previously had an individual acct but whom we moved over as part of our new fam account is st...
Hi, Profile Username: ericgood Email:eagood@gmail.com We signed up for the family plan on 9/28/2016 and CC charged 16.23. We are now realizing that my son who previously ha...
Casual Listener
1723 Views
4 replies
0 likes
