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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4836 Views
  • 1 replies
  • 9 likes
  • Security
  • 4836 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 466982 Views
  • 977 replies
  • 111 likes
  • Account
  • 466982 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206196 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206196 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115742 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115742 Views
  • 72 replies
  • 12 likes

Re: SPOTIFY PREMIUM - Payed twice

I can't figure out where to ask this: Hi friends at Spotify I have upgraded to Premiun for famlily and are charged for that. But I still also get charged for my old spotify account. How can I get my money back and how can I cancel the old one?

  • Newbie
  • I can't figure out where to ask this:  Hi friends at Spotify I have upgraded to Premiun for famlily and are charged for that. But I still also get charged for my old spotify account. How can I ...
  • Bittencourt
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

problems with premium

I paid for my spotify premium account for this month, but now I cant listen to my music offline, all of my playslists are gone and I get the commercials every ten minutes. Does anyone know what I can do best? Already tried logging off/in several time...

  • Newbie
  • I paid for my spotify premium account for this month, but now I cant listen to my music offline, all of my playslists are gone and I get the commercials every ten minutes. Does anyone know what I can...
  • Bittencourt
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Email changing

I had a Facebook account with Spotify and have just recently deactivated it. I do not want to use this anymore but I have an account that I do use but I want to change the email address but it's coming up with this email address has already been take...

  • Visitor
  • I had a Facebook account with Spotify and have just recently deactivated it. I do not want to use this anymore but I have an account that I do use but I want to change the email address but it's comi...
  • MartinStoichkov
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
  • 391 Views
  • 1 replies
  • 0 likes

set up device password

I've been trying all morning to set up a device password. The email never comes. I've checked spam and deleted mail folders.

  • Regular
  • I've been trying all morning to set up a device password. The email never comes. I've checked spam and deleted mail folders. 
  • trunolimit2
  • Regular
  • 358 Views
  • 2 replies
  • 0 likes
  • Login
  • 358 Views
  • 2 replies
  • 0 likes

cancled substcription is still active and charging again!?

Hi, my subscription is reniwing every 24th.On 21.Jan.2017 i have cancled subscription online and everything looked fine.Finaly they said its sad that i leave, but they send me a good bye song for free. kind of we will be happy to see you again.I was ...

  • Casual Listener
  • Hi,   my subscription is reniwing every 24th. On 21.Jan.2017 i have cancled subscription online and everything looked fine. Finaly they said its sad that i leave, but they send me a good bye...
  • MasterFuba
  • Casual Listener
  • 358 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 358 Views
  • 2 replies
  • 0 likes

Three months free deal 23/12/16

Hello,I ordered Spotify Premium on the 23rd of December 2016. This was during the time of some deal, which would have given you three months of Spotify Premium for free, if you'd get the one month. So me, the poor student I am, ordered the Premium. T...

  • Casual Listener
  • Hello, I ordered Spotify Premium on the 23rd of December 2016. This was during the time of some deal, which would have given you three months of Spotify Premium for free, if you'd get the one month....
  • Kami2
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 205 Views
  • 2 replies
  • 0 likes

Solved!! Family Plan Mindf****

I started a family plan, invited my sister, mum, and wife. Yes, we live in the same house. But now I got a message that my Premium stopped working. - My fault, I switched banks. My mom restarted the family subscription, I accepted, but I still am pro...

  • Music Fan
  • I started a family plan, invited my sister, mum, and wife. Yes, we live in the same house.    But now I got a message that my Premium stopped working. - My fault, I switched banks. &nbsp...
  • lazzz
  • Music Fan
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Artist verification problem

Dear Spotify,We send an application form for spotify artist verification on december 8th through our personal spotify account: wearelghtnngWe already had a blue V on our band profile for our band: LGHTNNG but we still cannot acces the options like: c...

  • Casual Listener
  • Dear Spotify, We send an application form for spotify artist verification on december 8th through our personal spotify account: wearelghtnng We already had a blue V on our band profile for our ba...
  • Maxim
  • Spotify Star
  • 963 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 963 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues with merging my old account into a Family Plan Account that already exists

Hello! I have had a Premium Account for several years and recently my family and I decided to get a Premium Family Account. I have read through a few tutorials on how to go about merging the old account (connected through Facebook) into the new sub-a...

  • Casual Listener
  • Hello!   I have had a Premium Account for several years and recently my family and I decided to get a Premium Family Account. I have read through a few tutorials on how to go about merging the...
  • drdecker19
  • Casual Listener
  • 312 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 312 Views
  • 2 replies
  • 0 likes

La oferta de 9,99 euros 3 meses no funciona, solo me dan un 1 mes, exijo devolución

Buenas tardes, hace escasamente minutos, compre la oferta de 3 meses a 9,99 euros y me encuentro con que mi suscripción vence en 1 mes??? En teoría, deben aplicar la oferta directamente, pero no es así te cobran 9,99 euros por un mes, y al mes siguie...

  • Newbie
  • Buenas tardes, hace escasamente minutos, compre la oferta de 3 meses a 9,99 euros y me encuentro con que mi suscripción vence en 1 mes???   En teoría, deben aplicar la oferta directamente, per...
  • Renee_j
  • Newbie
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 251 Views
  • 1 replies
  • 0 likes

spotify italia

il sito mobile di spotify è in manutenzione da settimane ed io ho necessità di cambiare paese del mio profilo! come esco da questo casino ??Official italian website is "temporary out of order" since weeks, i need to change my profile country absolute...

  • Visitor
  • il sito mobile di spotify è in manutenzione da settimane ed io ho necessità di cambiare paese del mio profilo! come esco da questo casino ?? Official italian website is "temporary out of order" si...
  • user-removed
  • Not applicable
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

Refund

I am getting Spotify charged for the account I have not used except trail period .

  • Newbie
  • I am getting Spotify charged for the account I have not used except trail period .
  • Maxim
  • Spotify Star
  • 1171 Views
  • 1 replies
  • 0 likes
  • 1171 Views
  • 1 replies
  • 0 likes

Can other family members see what I'm listening to on a family plan?

Can other family members see what I'm listening to or my playlists on a family plan?I'd like to keep my usage private from other family members, especially when listening to some guilty pleasure cheesy 80s pop! What can my family see and is it possib...

  • Casual Listener
  • Can other family members see what I'm listening to or my playlists on a family plan? I'd like to keep my usage private from other family members, especially when listening to some guilty pleasure ch...
  • MartinStoichkov
  • Community Legend
  • 119811 Views
  • 6 replies
  • 3 likes
  • Account
    Other
    Premium
  • 119811 Views
  • 6 replies
  • 3 likes

Solved!! Log out from Facebook acount

I want to stop using facebook with spotify but I don't know how. How can you log out from your facebook acount "in" spotify without logging out from spotify?

  • Newbie
  • I want to stop using facebook with spotify but I don't know how. How can you log out from your facebook acount "in" spotify without logging out from spotify? 
  • piaf1972
  • Casual Listener
  • 57631 Views
  • 16 replies
  • 0 likes
  • 57631 Views
  • 16 replies
  • 0 likes

Merging/Deleting accounts

Hey,For some hoistoric reasons it appears i have two Spotify accounts under different email addresses. What I am trying to achieve:Delete account associated with 1@email.comUpdate account 2@email.com and set it's email to 1@email.comAt the moment, my...

Reset your password - Spotify 2017-01-24 11-55-34.png
  • Casual Listener
  • Hey, For some hoistoric reasons it appears i have two Spotify accounts under different email addresses. What I am trying to achieve: Delete account associated with 1@email.com Update account 2@em...
  • jbalkis
  • Casual Listener
  • 6506 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 6506 Views
  • 2 replies
  • 0 likes

Solved!! Can I pay my Family Spotify on an annual basis using paypal?

Can I pay my Family Spotify on an annual basis using paypal? How do i do this? A step by step procedure would be nice. Thanks.

  • Newbie
  • Can I pay my Family Spotify on an annual basis using paypal?    How do i do this? A step by step procedure would be nice.    Thanks. 
  • Maxim
  • Spotify Star
  • 5644 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 5644 Views
  • 1 replies
  • 0 likes

Said i paid for it but still on free

I had the charge to my credit card today but i didn't get a receipt nor will it let me use premium but they charged me? i tried uninstalling and installing it back but it won't work.

  • Newbie
  • I had the charge to my credit card today but i didn't get a receipt nor will it let me use premium but they charged me? i tried uninstalling and installing it back but it won't work.
  • Maxim
  • Spotify Star
  • 5272 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 5272 Views
  • 1 replies
  • 0 likes

Christmas discount doesn't work

So I paid 9.99 euros in December because I saw the 3 months for 9.99 euros promotion. However, it is now January and I am told to go premium. Ads are coming back even though I paid for the 3 months promotion in december. Was the promotion a scam?

  • Casual Listener
  • So I paid 9.99 euros in December because I saw the 3 months for 9.99 euros promotion. However, it is now January and I am told to go premium. Ads are coming back even though I paid for the 3 months p...
  • Maxim
  • Spotify Star
  • 4977 Views
  • 5 replies
  • 0 likes
  • 4977 Views
  • 5 replies
  • 0 likes

Superuser Contribution Ayudaa

En vez de estar el apartado de "Mi biblioteca" sólo sale "Yo" como lo cambio?

  • Newbie
  • En vez de estar el apartado de "Mi biblioteca" sólo sale "Yo" como lo cambio?
  • rober92rober
  • Newbie
  • 3671 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 3671 Views
  • 2 replies
  • 0 likes

Reembolso de dinero

Hola, tengo dos cuentas de spotify pero pague Premium en la cuenta que no uso, quiero cancelar Premium en esa cuenta pero mi oregunta es ¿si me podrian reembolsar el dinero para usarlo en la otra cuenta?

  • Newbie
  • Hola, tengo dos cuentas de spotify pero pague Premium en la cuenta que no uso, quiero cancelar Premium en esa cuenta pero mi oregunta es ¿si me podrian reembolsar el dinero para usarlo en la otra cue...
  • OviiiOne
  • Community Legend
  • 3284 Views
  • 1 replies
  • 0 likes
  • 3284 Views
  • 1 replies
  • 0 likes