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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9236 Views
  • 2 replies
  • 9 likes
  • Security
  • 9236 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483480 Views
  • 979 replies
  • 111 likes
  • Account
  • 483480 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211326 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211326 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121113 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121113 Views
  • 72 replies
  • 12 likes

Superuser Contribution Error with Spotify Family

So i got a message about i would lose my spotify family premium account after 5 days and after them 5 days i renewed it and now trying to invite all of my family back it says they are all already in a family...Is there anyways i can get back my old l...

  • Newbie
  • So i got a message about i would lose my spotify family premium account after 5 days and after them 5 days i renewed it and now trying to invite all of my family back it says they are all already in ...
  • MonicaM_Bogota
  • Roadie
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

I was attempting to get Spotify for students, was charge the $5 before approved and have since been notified i haven't been approved for the Spotify premium student discount so I just got regular Spotify for $10.When will i be refunded the superfluou...

  • Newbie
  • I was attempting to get Spotify for students, was charge the $5 before approved and have since been notified i haven't been approved for the Spotify premium student discount so I just got regular Spo...
  • MonicaM_Bogota
  • Roadie
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Address Issue with Family Plan

Hi, Having some difficulty with the family plan I set up.Got an email saying one of my members has the wrong address entered on the family plan and that they will be removed in a couple days if the address is not fixed. Their Spotify account is Faceb...

  • Newbie
  • Hi,   Having some difficulty with the family plan I set up. Got an email saying one of my members has the wrong address entered on the family plan and that they will be removed in a couple da...
  • MonicaM_Bogota
  • Roadie
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Studentenrabatt anerkannt, trotzdem werden 9,99€ abgebucht

Ich habe seit einem Jahr einen Premiumaccount und auch zu Beginn nachgewiesen, dass ich Studentin bin. Erst im Oktober habe ich bemerkt, dass trotzdem Monat für Monat 10€ statt 5€ abgebucht werden. Daraufhin habe ich den Spotify-Kundenservice kontakt...

  • Casual Listener
  • Ich habe seit einem Jahr einen Premiumaccount und auch zu Beginn nachgewiesen, dass ich Studentin bin. Erst im Oktober habe ich bemerkt, dass trotzdem Monat für Monat 10€ statt 5€ abgebucht werden. D...
  • Maxim
  • Spotify Star
  • 8453 Views
  • 3 replies
  • 5 likes
  • Subscription
  • 8453 Views
  • 3 replies
  • 5 likes

Solved!! Nederland: geen iDeal premium for family

Hello,This topic is in Dutch because it's about an issue with a payment feature which is only available in the Netherlands.Hallo allemaal,Ik wil een premium for family account maken, en hiervoor betalen met iDeal. Dit is in Nederland (ook voor mij) m...

  • Newbie
  • Hello, This topic is in Dutch because it's about an issue with a payment feature which is only available in the Netherlands. Hallo allemaal, Ik wil een premium for family account maken, en hierv...
  • Maxim
  • Spotify Star
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Already have Premium but want to use student discount

I already have premium, but I'd like to use my college student discount. How can I do this?

  • Newbie
  • I already have premium, but I'd like to use my college student discount. How can I do this?
  • Maxim
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Daily Mix

I accidentally permanently deleted one of my favorite bands from "Your Daily Mix." How can I undo this? Thanks

  • Casual Listener
  • I accidentally permanently deleted one of my favorite bands from "Your Daily Mix." How can I undo this? Thanks
  • edcerier
  • Casual Listener
  • 145 Views
  • 2 replies
  • 0 likes
  • 145 Views
  • 2 replies
  • 0 likes

Unwanted account payments

My dad has an account that he is not aware of where he had unwanted bank transfers the last two months with reference P018F13EAD Can you please help us out to delete the account and payments Thanks for your help Cheers

  • Casual Listener
  • My dad has an account that he is not aware of where he had unwanted bank transfers the last two months with reference P018F13EAD   Can you please help us out to delete the account and pay...
  • Soulmotion_Dj
  • Casual Listener
  • 224 Views
  • 2 replies
  • 0 likes
  • Account
  • 224 Views
  • 2 replies
  • 0 likes

Sending payment information

You guy's canceled my subscription due to having taking over my spotify. As the email states you demanded a screen shot of my latest payment here's a picture of my payment and the email you've sent me plz get back to me with info on what's going on t...

  • Regular
  • You guy's canceled my subscription due to having taking over my spotify. As the email states you demanded a screen shot of my latest payment here's a picture of my payment and the email you've sent m...
  • mathieutessier6
  • Regular
  • 144 Views
  • 2 replies
  • 0 likes
  • Other
  • 144 Views
  • 2 replies
  • 0 likes

Problem with payment

I got an email a few weeks ago saying payment hadn't worked and not to worry they would try again in a few days. Money is in the account so I don't know why it's failed. I just keep getting emails saying they will cancel my subcription. That day is n...

  • Casual Listener
  • I got an email a few weeks ago saying payment hadn't worked and not to worry they would try again in a few days. Money is in the account so I don't know why it's failed. I just keep getting emails sa...
  • prentaghast
  • Casual Listener
  • 281 Views
  • 6 replies
  • 0 likes
  • 281 Views
  • 6 replies
  • 0 likes

I am paying for Spotify Premium twice

Hello, I am paying for Spotify Premium twice. Once per Paypal and again per my cellphone provider Drei Austria. I had the account before i switched the payment over to my cellphone provider because I get free bandwith with it. Half a year later, exac...

  • Casual Listener
  • Hello,  I am paying for Spotify Premium twice.  Once per Paypal and again per my cellphone provider Drei Austria.  I had the account before i switched the payment over to my cel...
  • PetitRhino
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 207 Views
  • 2 replies
  • 0 likes

Solved!! Unlink Facebook from my Spotify

I am wanting to shut down my Facebook account but my spotify login in linked. Is there anyway I can disconnect the two?

  • Casual Listener
  • I am wanting to shut down my Facebook account but my spotify login in linked. Is there anyway I can disconnect the two?
  • jennieweizel
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

Solved!! Changing country/Spotify Premium for Family

I've recently moved back to the UK from the US. I've updated my Spotify premium subscription to UK billing details. However, it won't let me change my country/postcode under my profile. When I go to Edit Profile it lists "United Kingdom" as the count...

  • Casual Listener
  • I've recently moved back to the UK from the US. I've updated my Spotify premium subscription to UK billing details. However, it won't let me change my country/postcode under my profile.   ...
  • lavoguette
  • Casual Listener
  • 472 Views
  • 2 replies
  • 0 likes
  • 472 Views
  • 2 replies
  • 0 likes

Premium status not showing on account

Hi. Ive recently got a new phone due to my other phone being smashed and i logged onto my spotify and it wasnt premium and none of my music was there even though i was charged yesterday for the account that i have had for over a year. I only use 1 em...

  • Visitor
  • Hi. Ive recently got a new phone due to my other phone being smashed and i logged onto my spotify and it wasnt premium and none of my music was there even though i was charged yesterday for the accou...
  • Maxim
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Fido pulse plan doesn't give option to connect to spotify

I have a fido pulse plan which includes Spotify premium but when I tried to activate it onto my Spotify account it did not give me the option to login to Spotify. So now I m paying for something I cannot even use. Someone please help.

  • Newbie
  • I have a fido pulse plan which includes Spotify premium but when I tried to activate it onto my Spotify account it did not give me the option to login to Spotify. So now I m paying for something I ca...
  • Maxim
  • Spotify Star
  • 307 Views
  • 1 replies
  • 1 likes
  • 307 Views
  • 1 replies
  • 1 likes

Solved!! Spotify Family Issues

Has anyone had Spotify Family links not work?I'm trying to share the link with my partner but it keeps saying he's in the wrong country??What do we need to change? We've tried to log him in on the same computer but it's not working. Please help!

  • Newbie
  • Has anyone had Spotify Family links not work? I'm trying to share the link with my partner but it keeps saying he's in the wrong country?? What do we need to change? We've tried to log him in on th...
  • Maxim
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution I need to speak with someone

Hello,I'm being charged monthly and my subscription still says FREE. I've upgraded to premium and every time I log into my account it has a different date that I will be charged and it's always weeks later. So you charge my account and I still have a...

  • Casual Listener
  • Hello, I'm being charged monthly and my subscription still says FREE. I've upgraded to premium and every time I log into my account it has a different date that I will be charged and it's always wee...
  • drjmhoward
  • Newbie
  • 366 Views
  • 5 replies
  • 0 likes
  • 366 Views
  • 5 replies
  • 0 likes

Having trouble sharing my playlists

I have a premium account and have several playlists that my frineds want to follow. The problem is when they search for my username it can't be found. It doesn't even show up when I enter it in the search area. I can see their account and follow, but...

  • Newbie
  • I have a premium account and have several playlists that my frineds want to follow.  The problem is when they search for my username it can't be found.   It doesn't even show up when I...
  • itu_
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
  • 157 Views
  • 1 replies
  • 0 likes

Delete someone off my account!

Alright I am sick and tired of this person taking over my account I need yoy guys to delete him because I've ttied everything you've told me to try and it's not working at all he's still able to get on get rid of this persone for me! Plz

  • Regular
  • Alright I am sick and tired of this person taking over my account I need yoy guys to delete him because I've ttied everything you've told me to try and it's not working at all he's still able to get ...
  • itu_
  • Community Legend
  • 6840 Views
  • 1 replies
  • 0 likes
  • Other
  • 6840 Views
  • 1 replies
  • 0 likes