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Premium subscription dont work

Premium subscription dont work

I signed up for a premium subscription with a free trial and it acts like I'm still only a free user. I can't skip songs or pick what song to start with
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1 Reply

Hey  @Aldricksdad, welcome to the Community!

 

  • Check your subscription page. Your status should be Premium. 
  • If you're on Premium, try signing out and back into the app. 
  • If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

 

If you've tried all the steps above, please click here. It'll then take you through a survey to point you in the right direction 😉

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