Premium subscription not working

[BAILEYBOO22]

I subs robed to premium which I got email confirmation of. I set up 2 play lists and was enjoying spotify. Then I woke 1morn8ng and my spotify play lists weren't working. I emailed spotify and they said my bank was the issue. But I find this a fob off as I signed up for 3mths it was working perfectly well for 6weeks and then it stopped. I tried subscribing again today and when I entered my card details and clicked submit a message appeared saying "you have subscribed already" but if this is correct why can't I access my play list.

[MaryC1]

Hi @BAILEYBOO22,

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username, so they can check what happened with your payment.

Don't hesitate to drop us a message if you need us again.

Our best,