Spotify Family

[24080124]

I went to Spotify Free and after one month went back on Spotify Premiun.  I have just noticed that I have been charged for some time for Spotify Family which I did not sign up to and have had no notifications that any changes were to be made.  I have had to switch back to Premium.  Why did this change take place.

[MaryC1]

Hey @24080124!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares  on Twitter and Spotify Cares on Facebook, just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

Our best,