Premium upgrade isn't recognized on phone

[Max_Fresh]

Hi, I have the same problem as many, my premium account is not recognized on my android phone days after upgrading. It works in the web player. I have tried log in / log out and a clean reinstall already. My user ID is 12136058470. I log in via Facebook.

Please advise.

[Joe]

Hello. What does it say under "Subscription Status" here please. The username on your subscription receipt is the same number you quoted?

[Max_Fresh]

Hello Joe,

The subscription status is "Your Spotify Premium subscription will be automatically renewed 2014-09-12 and charged $9.99 + $0.10 Sales tax every 1 month, unless you cancel your subscription before that time."

Yes, 12136058470 is the number from the receipt and matches the ID shown under "Your account".

[Peter__]

Are you getting an upgrade to Premium message or advertising in the phone app?