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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554384 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131226 Views
74 replies
12 likes
I have tried several times to reset my password, but then afterworth spite this unable to log in?
I have tried several times to reset my password, but then afterworth spite this unable to log in?
Spotify Legend
275 Views
1 replies
0 likes
This is the third time im writing to you about this problem. At first i couldnt login on saturday so i tried to reset my password but didnt receive a password reset-mail, so i wrote to you about this problem, didnt get any answer so i tried to contac...
This is the third time im writing to you about this problem. At first i couldnt login on saturday so i tried to reset my password but didnt receive a password reset-mail, so i wrote to you about this...
Spotify Legend
517 Views
7 replies
0 likes
I've been trying to get in touch with you guys' customer support for a few days, and I've gotten nowhere. I was charged for a premium subscription that I cancelled, and I would like my money back. I explained this in the form, I got the response emai...
I've been trying to get in touch with you guys' customer support for a few days, and I've gotten nowhere. I was charged for a premium subscription that I cancelled, and I would like my money back. I ...
Spotify Legend
373 Views
1 replies
0 likes
I was wondering.If I cancelled my $9.99/month subscription NOW, will I still have spotify premium until the time is up?Or will I not have it at all after I cancel it?
I was wondering. If I cancelled my $9.99/month subscription NOW, will I still have spotify premium until the time is up? Or will I not have it at all after I cancel it?
Community Legend
2758 Views
1 replies
0 likes
I've been trying to log on to my account to change my payment but I was barely able to log onto it today to get a hold of spotify! The cc you guys charged was not suppose to be charged and on top of that i was charged again on that card for a differe...
I've been trying to log on to my account to change my payment but I was barely able to log onto it today to get a hold of spotify! The cc you guys charged was not suppose to be charged and on top of ...
Community Legend
222 Views
2 replies
0 likes
I don't want to use my service for spotify when I don't have wifi so I turned on offline. While using the offline songs does it still use my service?
I don't want to use my service for spotify when I don't have wifi so I turned on offline. While using the offline songs does it still use my service?
Spotify Star
179 Views
1 replies
0 likes
Hello Spotify support. I have just signed up for the above offer, but it does not seem to have applied the offer correctly to my account, as it says I wil be charged 14-07-14 which is incorrect. Yes, I did sign in through the summer offer page. Could...
Hello Spotify support. I have just signed up for the above offer, but it does not seem to have applied the offer correctly to my account, as it says I wil be charged 14-07-14 which is inco...
Community Legend
261 Views
3 replies
0 likes
Hi, I have the same problem as many, my premium account is not recognized on my android phone days after upgrading. It works in the web player. I have tried log in / log out and a clean reinstall already. My user ID is 12136058470. I log in via Faceb...
Hi, I have the same problem as many, my premium account is not recognized on my android phone days after upgrading. It works in the web player. I have tried log in / log out and a clean reinstal...
Community Legend
316 Views
3 replies
0 likes
I was searching how to gift spotify premium and SO MANY SCAMS AND CHEATS came up! (ex. fill out this survey/download this text file/share us on facebook etc... to get a $60 Spotify premium code/12 months of Spotify Premium for free etc...) How can we...
I was searching how to gift spotify premium and SO MANY SCAMS AND CHEATS came up! 😞 (ex. fill out this survey/download this text file/share us on facebook etc... to get a $60 Spotify premium code/12...
Community Legend
265 Views
1 replies
0 likes
Hi, Spotify keeps reporting that I am using the application in a foreign country, without indicating which one. My profile indicates country Belgium, and that is where I am based. Error: Ip validation: Can somebody help me out. Regards David
Hi, Spotify keeps reporting that I am using the application in a foreign country, without indicating which one. My profile indicates country Belgium, and that is where I am based. Er...
Spotify
1043 Views
9 replies
0 likes
From reading in other threads, it seems i may have disabled Facebook from my Spotify account which deactivated my original account. I had Premium, and then when I tried to log in again, it bumped me back down to Free. So I logged in again and probabl...
From reading in other threads, it seems i may have disabled Facebook from my Spotify account which deactivated my original account. I had Premium, and then when I tried to log in ag...
Casual Listener
222 Views
2 replies
0 likes
Hi all, For almost two years I have KPN Spotify Premium account however i'm not a customer anymore. The thing is that the creditcard from KPN is expired so Spotify premium is not working anymore. I cannot change my subscription status and it says: Yo...
Hi all, For almost two years I have KPN Spotify Premium account however i'm not a customer anymore. The thing is that the creditcard from KPN is expired so Spotify premium is not working a...
Community Legend
473 Views
1 replies
0 likes
Hello everybody, I recently upgraded my Deutsche Telekom tariff, which is now including Spotify Premium. I already cancelled my existing Unlimited subscription, but I am not able to link my Spotify Account to Deutsche Telekom, as my account is sill s...
Hello everybody, I recently upgraded my Deutsche Telekom tariff, which is now including Spotify Premium. I already cancelled my existing Unlimited subscription, but I am not able to link m...
Casual Listener
439 Views
2 replies
0 likes
Why won't Spotify/Android/Smartphone recognize my Identity/Password previously established on Spotify/Windows/PC? Thanks
Why won't Spotify/Android/Smartphone recognize my Identity/Password previously established on Spotify/Windows/PC? Thanks
Community Legend
269 Views
1 replies
0 likes
Hi! I've just discovered that my account has probably been hacked, and I lost both my playlist and my premium account status. My username "rawghi" now seems to be associated with a fake user "Jao Bre" that stole my access. I already filled the suppor...
Hi! I've just discovered that my account has probably been hacked, and I lost both my playlist and my premium account status. My username "rawghi" now seems to be associated with a fake user "Jao...
Community Legend
620 Views
19 replies
0 likes
Community Legend
262 Views
1 replies
0 likes
Please help me someone who knows how to fix this. This is absolutely maddening. I deleted my facebook permanently. Consequently, Spotify now won't allow me to log in with my gmail address like I did for a year. What sucks is - I'm still being charged...
Please help me someone who knows how to fix this. This is absolutely maddening. I deleted my facebook permanently. Consequently, Spotify now won't allow me to log in with my gm...
Community Legend
511 Views
3 replies
0 likes
Community Legend
243 Views
1 replies
0 likes
Hi there, I'm posting this question on behalf of someone else. He is registered to Spotify by using his Facebook account, but now he wants to delete his Facebook. The problem is: when he deletes Facebook, he won't have access to his Spotify account a...
Hi there, I'm posting this question on behalf of someone else. He is registered to Spotify by using his Facebook account, but now he wants to delete his Facebook. The problem is: when he d...
Community Legend
323 Views
1 replies
0 likes
I need to contact customer service. I've paid full price this month for my spotify. It should be £5. Who do I need to speak to to sort out my 12 months student discount as I've subscribed for the discount.
I need to contact customer service. I've paid full price this month for my spotify. It should be £5. Who do I need to speak to to sort out my 12 months student discount as I've subscribed for the dis...
Community Legend
327 Views
1 replies
0 likes
