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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554307 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131226 Views
74 replies
12 likes
Since I am still not allowed to change my own email in my profile,and since support tells me I am the only one who can change it,which I can't brings me to the point of posting here again and ask for help in the matter. Support won't help me,this for...
Since I am still not allowed to change my own email in my profile,and since support tells me I am the only one who can change it,which I can't brings me to the point of posting here again and ask for...
Community Legend
718 Views
9 replies
0 likes
Have done a clean reinstallation-did not help. Please help Order ID: 379017264019
Have done a clean reinstallation-did not help. Please help Order ID: 379017264019
Newbie
670 Views
4 replies
0 likes
I just signed up with the spotify premium gift card. I selected unlimited, thinking it was also premium. I just selected the only method they gave me. if I "upgrade" to premium, It says I need a payment method. and the only payment methods are credit...
I just signed up with the spotify premium gift card. I selected unlimited, thinking it was also premium. I just selected the only method they gave me. if I "upgrade" to premium, It says I need a paym...
Community Legend
299 Views
1 replies
0 likes
So, my account is registered with my email address, no problems there.But when I try to upgrade other personal information, like postal code and phone type, it just says:"Another account is already registered with this email address."I get that you c...
So, my account is registered with my email address, no problems there. But when I try to upgrade other personal information, like postal code and phone type, it just says: "Another account is alrea...
Casual Listener
6440 Views
4 replies
0 likes
It is so awakward when we are listening to spotify in the office and a WAAAYYY T.M.I. ad comes on every 15 minutes about tampons or pads just because I'm registered as a girl. Is there anyway to have sensored ads for that and other crude ads- it's wa...
It is so awakward when we are listening to spotify in the office and a WAAAYYY T.M.I. ad comes on every 15 minutes about tampons or pads just because I'm registered as a girl. Is there anyway to have...
Community Legend
998 Views
1 replies
0 likes
Hi, I regretably signed up for premium having logged in to Spotify for the first time using Facebook. Having accidentally merged this premium account with my old spotify account (jake_murray), I can no longer access my premium service as every time I...
Hi, I regretably signed up for premium having logged in to Spotify for the first time using Facebook. Having accidentally merged this premium account with my old spotify account (jak...
Community Legend
363 Views
1 replies
0 likes
I have just moved to Italy with work. In the UK I was able to listen to my playlists offline, since moving to Italy my playlists appear to be buffering all the time, surely this should not be happening if they are available offline!!! I am using the ...
I have just moved to Italy with work. In the UK I was able to listen to my playlists offline, since moving to Italy my playlists appear to be buffering all the time, surely this should not...
Community Legend
238 Views
1 replies
0 likes
How can i delete my spotify account I tried everything I already send the email to them more then twice the this haven't reply to tell me if my account is deleted or not I really want to delete my account :/.
How can i delete my spotify account I tried everything I already send the email to them more then twice the this haven't reply to tell me if my account is deleted or not I really want to delete my ac...
Community Legend
199 Views
1 replies
0 likes
Hi, when i add a song to favorites it's not really added. Since 4 months i can't add any favorites anymore. How is this possible? Hope someone can explain it to me. thanks.
Hi, when i add a song to favorites it's not really added. Since 4 months i can't add any favorites anymore. How is this possible? Hope someone can explain it to me. thanks.
Community Legend
243 Views
1 replies
0 likes
I just last week finally decided to get a premium account with spotify and am very happy with it! Today I received a ad message that you can get 3 months premium for the price of one. Because I registered just a couple of days ago, I believe I should...
I just last week finally decided to get a premium account with spotify and am very happy with it! Today I received a ad message that you can get 3 months premium for the price of one. Because I regis...
Newbie
812 Views
3 replies
0 likes
This was before a green point, which said you allready have it in one of your folders. Now i can spotifiy the same song 20 times and can put it allways like a new song in my playlists.....than i have it 20 times in the same playlist which i use offli...
This was before a green point, which said you allready have it in one of your folders. Now i can spotifiy the same song 20 times and can put it allways like a new song in my playlists.....than i have...
Casual Listener
438 Views
1 replies
0 likes
A couple months ago I downloaded a free service from Spotify off facebook. I never purchased any subscription or entered in any kind of credit card information. I enjoyed the service until I found out a few days ago that my girlfriend's maxed out cre...
A couple months ago I downloaded a free service from Spotify off facebook. I never purchased any subscription or entered in any kind of credit card information. I enjoyed the service until I found ou...
Music Fan
4102 Views
2 replies
1 likes
Hello, I live in Germany with a german IP adress. The country in my account is Germany too. But I can't login anymore. Error message is: my 14 days trial period for other countries is over. But I wasn't away?! Can you help me? I wrote this problem to...
Hello, I live in Germany with a german IP adress. The country in my account is Germany too. But I can't login anymore. Error message is: my 14 days trial period for other countries is over. But I was...
Regular
1479 Views
17 replies
0 likes
My email has been hacked and i have forgotten the security questions. And i have also forgott the password to spotify, what should i do? i can't change my password to spotify beacuse it send the right password to my hacked email... sry for bad englis...
My email has been hacked and i have forgotten the security questions. And i have also forgott the password to spotify, what should i do? i can't change my password to spotify beacuse it send the righ...
Community Legend
373 Views
3 replies
0 likes
Spotify crashed on my Pc, when i lgged back in my username, email address, all of my profile information has changed to another account belonging to someone else. I have also lost all of my playlist. i need this sorted. i have emailed spotify but got...
Spotify crashed on my Pc, when i lgged back in my username, email address, all of my profile information has changed to another account belonging to someone else. I have also lost all of my playlist....
Casual Listener
357 Views
7 replies
0 likes
Hello, I want to delete my account. I have searched and the only way i've seen is by using the "contact us" page. I sent a message 3 weeks ago yet this account is still active.What is the point of jumping through hoops to delete an account? Why not a...
Hello, I want to delete my account. I have searched and the only way i've seen is by using the "contact us" page. I sent a message 3 weeks ago yet this account is still active. What is t...
Community Legend
301 Views
3 replies
0 likes
After using Spotify for years and paying for about two... I'm done with
this. I love the music selection, but I'm sorry the customer service is
a joke.
A company can be said to be judged not on their products
but how they treat their customers. Spoti...
After using Spotify for years and paying for about two... I'm done with this. I love the music selection, but I'm sorry the customer service is a joke. <br><br>A company can be said to be...
Regular
230 Views
1 replies
0 likes
Something very strange is happening with my account this morning. I opened a case and also wanted to post here. My device streaming is getting interrupted and it appears that another device called "Seth's iphone" is somehow linked to my account and s...
Something very strange is happening with my account this morning. I opened a case and also wanted to post here. My device streaming is getting interrupted and it appears that another devi...
Casual Listener
261 Views
3 replies
0 likes
Hi, I have purchased a three months spotify gift card for £30, however, my attempts to redeem it have failed. The pin is refused with the warning message, "The Premium code you entered is invalid. Please check that you have typed it correctly", This ...
Hi, I have purchased a three months spotify gift card for £30, however, my attempts to redeem it have failed. The pin is refused with the warning message, "The Premium code you entered is ...
Community Legend
451 Views
6 replies
0 likes
Hello. Since a few weeks i've moved to a different country (New Zealand). I canceled my premium for now because I'm short on money. Now I get this message, your free account cant be for longer then 14 days in a foreign country. I'll be for 6 months i...
Hello. Since a few weeks i've moved to a different country (New Zealand). I canceled my premium for now because I'm short on money. Now I get this message, your free account cant be for longer ...
Community Legend
422 Views
7 replies
0 likes
