Help Wizard

Step 1




Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but my spotify changed from premium to free and I want the premium back. How can I do it since I'm not in my country right now?
1 Reply

Hello there,


Thanks for reaching out here for help. We’d love to help you with this, but since your subscription was set up through your phone company, they’re the ones who can provide you with the best possible support.


Please contact them; they'll be able to help you get things running again.


Give me a shout if you need a hand with anything else 🙂

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