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Problem with my family account

Problem with my family account

Hello, i changed my adress und want to add my daughter to the family account, but the old adress didn´t work anymore and i am not able to change it in the new one. what options i have?

thx Jiggy

 

Reply
1 Reply

Hey @Jigsaw77!

 

It’s not possible to change the address registered on an existing Premium for Family plan. 

 

If you move, or enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the plan on your old account!

 

Take care. 

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