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Problem with purchase page

Problem with purchase page

Im triying to buy spotify premium but when i go to https://www.spotify.com/us/purchase/product/premium/ i get this error:

 

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    This problem can sometimes be caused by disabling or refusing to accept cookies.

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3 Replies

Hi there welcome to the community,

Could you try to clear your firefox cache/data? If that doesn't help I would recommend trying a different browser.

 


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I tried chrome, firefox and safari from my iphone. I clear my cacha/data and nothing.

In that case I would recommend getting in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


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