Problem with subscription

[Pholtham]

I had premium..my debit card expired while Spotify tried billing me for the next month and it would not work because needed new card info..I want to get back to premium but will not let me in the app

[Maxim]

Hey @Pholtham,

Spotify Support can take a look backstage for you :).

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.