Problem with subscription


Problem with subscription


I've got a problem with my subscription. I wanna start a premium student account and every time I try this, it says that I already had a free version and I need to start to pay. It's not true (I verified in the payment list) but even if I'm willing to pay. it always says that I already had the free version. What can I do?


1 Reply

Re: Problem with subscription

Rising Star 12 DanielTham
Rising Star 12



Hi there,


You may use this link to see more information related to your issue.


Let me know if it helps!

DanielThamRising Star 12
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.