Problem with subscription


I've got a problem with my subscription. I wanna start a premium student account and every time I try this, it says that I already had a free version and I need to start to pay. It's not true (I verified in the payment list) but even if I'm willing to pay. it always says that I already had the free version. What can I do?


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Hi there,


You may use this link to see more information related to your issue.


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