Problem with subscription

Reply

Problem with subscription

Leowhatt
Visitor

I've got a problem with my subscription. I wanna start a premium student account and every time I try this, it says that I already had a free version and I need to start to pay. It's not true (I verified in the payment list) but even if I'm willing to pay. it always says that I already had the free version. What can I do?

 

1 Reply

Re: Problem with subscription

Rising Star 12 DanielTham
Rising Star 12

 

 

Hi there,

 

You may use this link to see more information related to your issue.

 

https://support.spotify.com/account_payment_help/account_help/i-pay-for-premium-why-am-i-on-free/

 

Let me know if it helps!

DanielThamRising Star 12
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS