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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Nileshgarchar
  • Visitor
  • 263482 Views
  • 515 replies
  • 34 likes
  • Account
    Free
  • 263482 Views
  • 515 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13044 Views
  • 6 replies
  • 11 likes
  • Security
  • 13044 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529376 Views
  • 989 replies
  • 113 likes
  • Account
  • 529376 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128113 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128113 Views
  • 74 replies
  • 12 likes

Lost discover weekly

Am I able to recover my Discover weekly from las week? beacuse I lost it and it was great Thanks!

  • Newbie
  • Am I able to recover my Discover weekly from las week? beacuse I lost it and it was great Thanks!
  • rileyt
  • Regular
  • 1336 Views
  • 3 replies
  • 0 likes
  • 1336 Views
  • 3 replies
  • 0 likes

I can't see all albums by Moonsorrow

PlanFree/PremiumCountryMorocco Device(Macbook Pro, Huawei P Smart 2019)Operating System(macOS Sierra, android 9.) My Question or IssueHey all, I can't see nor play all albums by a band called Moonsorrow. My coworker can play and see the albums and it...

  • Newbie
  • Plan Free/Premium Country Morocco   Device (Macbook Pro, Huawei P Smart 2019) Operating System (macOS Sierra, android 9.)   My Question or Issue Hey all,  I can't see nor...
  • Luan
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 362 Views
  • 1 replies
  • 0 likes

Account has random email address assigned

PlanPremiumCountryUK My Question or IssueI've just reinstalled Spotify on my phone after getting a constant "No internet connection available". I'm trying to log in using my Spotify credentials but I've forgotten my password. I had been logging in th...

  • Regular
  • Plan Premium Country UK   My Question or Issue I've just reinstalled Spotify on my phone after getting a constant "No internet connection available".   I'm trying to log in using my...
  • Luan
  • Spotify Star
  • 1500 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1500 Views
  • 1 replies
  • 0 likes

Solved!! Playstation 4 Spotify doesnt load or play any songs, error code is different everytime the app loads

PlanFreeCountryMexico DevicePlaystation 4 My Question or IssueBeen using PS4 Spotify since release without an issue. For the past 4 weeks i havent been able to play songs or load the app. Im able to log in but thats it, i cant load songs using PS4 qu...

  • Casual Listener
  •   Plan Free Country Mexico   Device Playstation 4   My Question or Issue Been using PS4 Spotify since release without an issue. For the past 4 weeks i havent been able to pla...
  • Luan
  • Spotify Star
  • 2093 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 2093 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I want to fix my user name

Hello. This is user from Viet Nam. My spotify account connects with my facebook account. A few days ago, I deactivated my fb account. When I activated it again on yesterday, something strange happened. My user name changed into long characters. And I...

  • Casual Listener
  • Hello. This is user from Viet Nam. My spotify account connects with my facebook account. A few days ago, I deactivated my fb account. When I activated it again on yesterday, something strange happene...
  • 31wrxwrdx6gyagy
  • Casual Listener
  • 1158 Views
  • 4 replies
  • 0 likes
  • Account
  • 1158 Views
  • 4 replies
  • 0 likes

Account disabled?

My Question or IssueMy Spotify app signed itself out and I cant remember the password since setting up years ago. When resetting password, it won't find the account that my email or account name is attached too. I found this email that says the follo...

  • Casual Listener
  • My Question or Issue My Spotify app signed itself out and I cant remember the password since setting up years ago.  When resetting password, it won't find the account that my email or account ...
  • OneByBoo
  • Roadie
  • 835 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 835 Views
  • 3 replies
  • 0 likes

Account says abroad but i never went anywhere

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using spotify for less than a month and have not left the country at all yet, I cannot lo...

  • Casual Listener
  • Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been usi...
  • OneByBoo
  • Roadie
  • 885 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 885 Views
  • 4 replies
  • 0 likes

Spotify PREMIUM stops playing after each song

Dear all, my Spotify PREMIUM stops playing after each song.I am paying since one year my premium account, but it does not work as promised by spotify website. Can someone help me? Could I ask the money back to spotify? Thanks

  • Casual Listener
  • Dear all,   my Spotify PREMIUM stops playing after each song. I am paying since one year my premium account, but it does not work as promised by spotify website.    Can someo...
  • kica
  • Visitor
  • 21822 Views
  • 11 replies
  • 1 likes
  • 21822 Views
  • 11 replies
  • 1 likes

Someone uses other user's accounts to increase his follower count.

PlanFreeCountryTurkeyDevice(HTC ONE M8)Operating System(Android 6.0) My Question or IssueYesterday I noticed that my account was using by someone. He was using Chrome to listen music but I never use Chrome. Then I saw an advertisement in Spanish but ...

  • Newbie
  • Plan Free Country Turkey Device (HTC ONE M8) Operating System (Android 6.0)   My Question or Issue Yesterday I noticed that my account was using by someone. He was using Chrome to list...
  • Luan
  • Spotify Star
  • 383 Views
  • 1 replies
  • 0 likes
  • Security
  • 383 Views
  • 1 replies
  • 0 likes

Spotify Google Account

Gestern habe ich mich auf meinem Handy mit einem neuen Google Konto angemeldet, jetzt ist Spotify weg und wenn ich die App neu herunterladen möchte steht dort "Authentifizierung erforderlich. Du musst dich in deinem Google-Konto einloggen". Jedoch mö...

  • Visitor
  • Gestern habe ich mich auf meinem Handy mit einem neuen Google Konto angemeldet, jetzt ist Spotify weg und wenn ich die App neu herunterladen möchte steht dort  "Authentifizierung  erforderl...
  • Luan
  • Spotify Star
  • 570 Views
  • 1 replies
  • 0 likes
  • Account
  • 570 Views
  • 1 replies
  • 0 likes

redeemed a code successfully but sudenly it has desapeared

PlanPremiumCountryPortugalDeviceGalaxy S7 Edge, Macbook Pro, Omen HpOperating SystemAndroid, MacOS, Windows 10 I've redeemed a code of 3 months subscription and it worked, I've received the screen saying that the code was successfully aplied, I've ev...

  • Casual Listener
  • Plan Premium Country Portugal Device Galaxy S7 Edge, Macbook Pro, Omen Hp Operating System Android, MacOS, Windows 10   I've redeemed a code of 3 months subscription and it worked, I've...
  • OneByBoo
  • Roadie
  • 845 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 845 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do I find out what email I have registered to my premium account?

Premium planU.S.A. MacBook Air 2014(ish0Samsung Galaxy Note8 Hello,I have an account where I pay for the premium services. However, the other day I was logged out on all devices and could not remember my password for that account. I requested to chan...

  • Visitor
  • Premium plan U.S.A.   MacBook Air 2014(ish0 Samsung Galaxy Note8   Hello, I have an account where I pay for the premium services. However, the other day I was logged out on all devic...
  • Petya
  • Community Legend
  • 1173 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1173 Views
  • 3 replies
  • 0 likes

Still Waiting on my Google Home Mini

Im not sure if this is the correct place to post this but I have already contacted Google and they said it is out of their hands and a spotify issue. Basically I ordered my Google Home Mini on 11/1/18 and Im still waiting on it. It says it shipped an...

  • Casual Listener
  • Im not sure if this is the correct place to post this but I have already contacted Google and they said it is out of their hands and a spotify issue. Basically I ordered my Google Home Mini on 11/1/1...
  • PeachBlues
  • Newbie
  • 2363 Views
  • 6 replies
  • 0 likes
  • Other
  • 2363 Views
  • 6 replies
  • 0 likes

Changed email on facebook, spotify show old one on account

I changed my email on Facebook, but spotify displays my old one on my account. Is there anyway that it can be changed to display my new? Not really issue, but it bugs me

  • Visitor
  • I changed my email on Facebook, but spotify displays my old one on my account. Is there anyway that it can be changed to display my new? Not really issue, but it bugs me
  • user-removed
  • Not applicable
  • 644 Views
  • 2 replies
  • 0 likes
  • Account
  • 644 Views
  • 2 replies
  • 0 likes

Someone else using my account

PlanPremiumCountryUSDeviceiPhone 10Operating SystemiOS 10 My Question or IssueI think someone else is using my account. I have random albums listed in the Recently Played section, albums I can’t even pronounce. I changed my password, but they are sti...

  • Visitor
  • Plan Premium Country US Device iPhone 10 Operating System iOS 10   My Question or Issue I think someone else is using my account. I have random albums listed in the Recently Played sec...
  • OneByBoo
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • Account
  • 398 Views
  • 1 replies
  • 0 likes

Spotify Family

Premium familyCountry: FranceDevice: Apple (computers and smartphones) Where can I find the adhesion date of each members of my family account?Regards,Lucas

  • Casual Listener
  • Premium family Country: France Device: Apple (computers and smartphones)   Where can I find the adhesion date of each members of my family account? Regards, Lucas  
  • Billy-J
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution One facebook-two spotify accounts

Greetings. First of all I will discribe the situation as much as I can do and all obstacles. 1. I registered Spotify account with Facebook, long time ago, got premium, still using that with many liked songs, playlists and etc. and I want keep that ju...

  • Casual Listener
  • Greetings.  First of all I will discribe the situation as much as I can do and all obstacles.  1. I registered Spotify account with Facebook, long time ago, got premium, still using that ...
  • Petya
  • Community Legend
  • 1199 Views
  • 3 replies
  • 0 likes
  • Account
  • 1199 Views
  • 3 replies
  • 0 likes

Solved!! Can't login

PlanPremiumCountryNLDevicePC and phoneOperating SystemAndroid , Windows My Question or IssueI have an account, for which I activated 3 months free Premium. I recently bought a new PC and tried to log in. No username worked, nor did any of my emails (...

  • Visitor
  • Plan Premium Country NL Device PC and phone Operating System Android , Windows   My Question or Issue I have an account, for which I activated 3 months free Premium. I recently bought ...
  • OneByBoo
  • Roadie
  • 1478 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1478 Views
  • 3 replies
  • 0 likes

Two premium accounts registered in the same E-Mail adress

A few years back I made a Spotify account by binding it to my Facebook account - that I deleted last year. When I tried to use Spotify again last month I realized I no longer had access to my old account so instead I made a new one with the same e-ma...

  • Visitor
  • A few years back I made a Spotify account by binding it to my Facebook account - that I deleted last year. When I tried to use Spotify again last month I realized I no longer had access to my old acc...
  • OneByBoo
  • Roadie
  • 360 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 360 Views
  • 1 replies
  • 0 likes

Registered but Incorrect Password

Hi, Please help me to access my friends account that has been registered to Spotify but when I tried to login and get premium, I encountered an error saying that the password is incorrect. Kindly advise on how to fix this problem. Thank you! Br,Aki

  • Newbie
  • Hi,   Please help me to access my friends account that has been registered to Spotify but when I tried to login and get premium, I encountered an error saying that the password is incorrect. K...
  • Jacob
  • Community Legend
  • 639 Views
  • 1 replies
  • 0 likes
  • Account
  • 639 Views
  • 1 replies
  • 0 likes