Change email to an existing account

I have an account with associated email: *snip*I have a second account with associated email: *snip*PlanFirst account is a Premium (Family) planSecond account is a Free planCountryFrance My Question or IssueHow can I set my first account with the ass...

• user-removed
• Visitor
• I have an account with associated email: *snip* I have a second account with associated email: *snip* Plan First account is a Premium (Family) plan Second account is a Free plan Country France ...
• 2019-07-31 11:47:00 PM
• 2019-08-02 5:07:51 AM
• Billy-J
• Spotify Star
• 484 Views
• 3 replies
• 0 likes
• Account

Password reset does not come to my email

PlanPremiumCountryUsaDevice(iPhone 10 My Question or Issuethis past week my account suddenly stopped working and I am unable to do the password reset. The email does not appear in my in box or spam.

• Natebk
• Casual Listener
• Plan Premium Country Usa Device (iPhone 10   My Question or Issue this past week my account suddenly stopped working and I am unable to do the password reset. The email does not appear i...
• 2019-05-27 2:46:18 AM
• 2019-08-02 4:57:00 AM
• Billy-J
• Spotify Star
• 1162 Views
• 6 replies
• 0 likes
• Account

Superuser Contribution No se realiza mi pago con tarjeta de credito

No se actualizó mi pago premium familiar y al volver a insertar los datos de mi tarjeta de crédito me dice que el problema se debe a que mi tarjeta no está pasando. Pero no puede ser porque si he podido realizar otros pagos y mi tarjeta funciona en o...

• erialessandra
• Newbie
• No se actualizó mi pago premium familiar y al volver a insertar los datos de mi tarjeta de crédito me dice que el problema se debe a que mi tarjeta no está pasando. Pero no puede ser porque si he pod...
• 2017-01-20 4:41:26 PM
• 2019-08-01 10:48:16 PM
• marbelhdz-mx
• Casual Listener
• 1174 Views
• 5 replies
• 0 likes

[Desktop][Radio] Radio on Windows App is just a playlist

Starting about 2 months ago I can no loger launch the real radio (that has thumbs up and thumbs down) from my Desktop APP. I need to start it on my phone in order to "Improve" the station. the Windows App Radio is just a play list that never changes ...

• tajcovek
• Casual Listener
• Starting about 2 months ago I can no loger launch the real radio (that has thumbs up and thumbs down) from my Desktop APP. I need to start it on my phone in order to "Improve" the station. the Window...
• 2019-04-18 9:16:58 PM
• 2019-08-01 6:38:46 PM
• Loxer
• Community Legend
• 382 Views
• 1 replies
• 0 likes
• Desktop
  Radio

Song not available in your country

Hey so first of all I am not sure if this is the right spot to write this in but I'm not sure where to write this.I was listening to music today and I noticed 2 songs were missing from my playlist,$not - Excuse MeMackned, Lil Peep, Cold Hart - Black ...

• Volbyy
• Visitor
• Hey so first of all I am not sure if this is the right spot to write this in but I'm not sure where to write this. I was listening to music today and I noticed 2 songs were missing from my playlis...
• 2019-07-31 12:33:07 AM
• 2019-08-01 7:58:21 AM
• Bethany_Dawn
• Community Legend
• 599 Views
• 1 replies
• 0 likes
• Other

The u.i. changed after getting premium

PlanPremiumCountryUsa Device(iPhone 6s plus Operating SystemIOS 10 My Question or IssueBefore I got Spotify premium the app had updated from its older layout and was much easier to use and visually pleasing but after I got premium the layout changed ...

• llc83
• Visitor
•   Plan Premium Country Usa  Device (iPhone 6s plus  Operating System IOS 10   My Question or Issue Before I got Spotify premium the app had updated from its older layou...
• 2019-08-01 2:00:41 AM
• 2019-08-01 4:50:28 AM
• Billy-J
• Spotify Star
• 434 Views
• 1 replies
• 0 likes
• Premium

Raw HTML Code

PlanFamily Premium, US DeviceMacbook Pro 2016Operating SystemmacOS 10.13.3 (was on Chrome) My Question or Issue: When trying to apply for Premium for Students (but using Premium for Family) it gave an error but there was HTML code in it. Just thought...

• Tetunus
• Newbie
• Plan Family Premium, US   Device Macbook Pro 2016 Operating System macOS 10.13.3 (was on Chrome)   My Question or Issue:   When trying to apply for Premium for Students (but ...
• 2019-07-18 9:46:43 PM
• 2019-07-31 2:59:57 PM
• EthanS1
• Community Legend
• 692 Views
• 2 replies
• 0 likes
• Premium

Saya sudah 3 x mencoba beli premium 1 minggu pulsa saya sudah tersedot tapi spotify saya belum premi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

• Ziah1
• Visitor
• Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
• 2019-07-19 6:39:51 AM
• 2019-07-31 3:58:46 AM
• Luan
• Spotify Star
• 732 Views
• 1 replies
• 0 likes
• Premium

Is this a real Spotify email offer?

• fishflyalex
• Casual Listener
• 2019-07-30 1:02:09 AM
• 2019-07-30 11:07:11 PM
• Billy-J
• Spotify Star
• 1187 Views
• 3 replies
• 0 likes
• Security

How can I hide "please don't stop the music" entirely?

PlanPremiumCountryMalaysia and/or Singapore My Question or IssueEvery day when I turn on my Spotify, I am first welcomed by a list of artists that I have no intention to explore. How can I hide that list entirely and see only the "Made for you" sugge...

• yclian
• Casual Listener
• Plan Premium Country Malaysia and/or Singapore   My Question or Issue Every day when I turn on my Spotify, I am first welcomed by a list of artists that I have no intention to explore. How...
• 2019-07-30 5:44:17 AM
• 2019-07-30 10:24:24 PM
• Luan
• Spotify Star
• 829 Views
• 1 replies
• 2 likes
• Other
  Premium
  Unlimited

two accounts using the same email address

I currently have two accounts, a free one and a premium one, that are both using the same email address. Logging in with email/username brings me to my free account, and logging in with Facebook brings me to my Spotify Premium account (however if I l...

• toecheese123
• Newbie
• I currently have two accounts, a free one and a premium one, that are both using the same email address.  Logging in with email/username brings me to my free account, and logging in with Faceboo...
• 2019-07-30 2:07:34 AM
• 2019-07-30 10:21:29 PM
• Robert_W
• Community Legend
• 367 Views
• 1 replies
• 0 likes
• Account
  Free
  Login
  Premium
  Subscription

Help me with my app.

My app home page is completely dark even though other functions are working...I tried troubleshooting but it didn't help. Device: Samsung Galaxy S9 plusPremium account

• user-removed
• Visitor
• My app home page is completely dark even though other functions are working... I tried troubleshooting but it didn't help.     Device: Samsung Galaxy S9 plus Premium account  
• 2019-07-30 7:27:52 AM
• 2019-07-30 8:02:07 PM
• Luan
• Spotify Star
• 543 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium

Payment failed but i have payed

PlanFamily PremiumCountryDenmarkDeviceHuawei p10Operating SystemAndroid Oreo My Question or IssueI can see that I have paid for my family account 1 July 2019 in my bank account, but it says the payment failed. I dont understand?

• Unicornflavour
• Newbie
• Plan Family Premium Country Denmark Device Huawei p10 Operating System Android Oreo   My Question or Issue I can see that I have paid for my family account 1 July 2019 in my bank ...
• 2019-07-30 9:41:26 AM
• 2019-07-30 5:38:28 PM
• Billy-J
• Spotify Star
• 232 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Playlist covers not changing

I've been trying to change my playlist covers, but even after I save them, it reverts back to the original cover within a few minutes. I've tried restarting the app, my computer, and reinstalling Spotify, but nothing seems to be working. I've even tr...

• neha264
• Casual Listener
• I've been trying to change my playlist covers, but even after I save them, it reverts back to the original cover within a few minutes. I've tried restarting the app, my computer, and reinstalling Spo...
• 2019-07-30 6:08:20 AM
• 2019-07-30 5:32:11 PM
• Billy-J
• Spotify Star
• 617 Views
• 3 replies
• 0 likes
• Account

Moving between premium family accounts

I live with my brother and together we have a family account. My girlfriend currently has an account with her family with her dad as the admin. She's moving in with us and I'd like her to move from her family's account to mine. Her dad and her family...

• r_mrnd
• Visitor
• I live with my brother and together we have a family account. My girlfriend currently has an account with her family with her dad as the admin. She's moving in with us and I'd like her to move from h...
• 2019-07-30 4:03:56 PM
• 2019-07-30 5:24:44 PM
• Bethany_Dawn
• Community Legend
• 347 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution Create Account with sensible username

First thing to note is I don’t use Facebook, so please don’t resort to “you must have created your account using your Facebook account”, I’ve created several free accounts via the app, website and each time I type in a name the account username is a ...

• Squirrrrrrl
• Casual Listener
• First thing to note is I don’t use Facebook, so please don’t resort to “you must have created your account using your Facebook account”,  I’ve created several free accounts via the app, website ...
• 2019-07-26 7:38:41 PM
• 2019-07-30 4:53:00 PM
• Squirrrrrrl
• Casual Listener
• 1522 Views
• 4 replies
• 0 likes
• Account

My account username was automatically changed

PlanFreshly bought PremiumCountryPolandDeviceXiaomi Pocophone F1Operating SystemAndroid 8.1 Oreo My Question or IssueHi. I'm new to Spotify and just registered from an app on my phone. I opted for email-bound account, so it's not connected to Faceboo...

• XVCINE
• Casual Listener
• Plan Freshly bought Premium Country Poland Device Xiaomi Pocophone F1 Operating System Android 8.1 Oreo   My Question or Issue Hi. I'm new to Spotify and just registered from an app on...
• 2019-07-30 1:14:23 PM
• 2019-07-30 3:54:33 PM
• Monokamph
• Gig Goer
• 600 Views
• 9 replies
• 0 likes
• Account
  Login
  Premium