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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9003 Views
  • 1 replies
  • 9 likes
  • Security
  • 9003 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481408 Views
  • 979 replies
  • 111 likes
  • Account
  • 481408 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210711 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210711 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120776 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120776 Views
  • 72 replies
  • 12 likes

Can't log in with correct password

Whenever I try to log in to Spotify on a device that I'm not automatically signed into, it keeps telling me the password is incorrect even after I reset it. The account username is "sircranburry"

  • Visitor
  • Whenever I try to log in to Spotify on a device that I'm not automatically signed into, it keeps telling me the password is incorrect even after I reset it. The account username is "sircranburry"
  • Loxer
  • Community Legend
  • 861 Views
  • 1 replies
  • 0 likes
  • Account
  • 861 Views
  • 1 replies
  • 0 likes

student discount / country change

Hello!! I've recently moved countries and universities, going from the Netherlands to the UK. However, I made the mistake of renewing my student subscription before I changed my country and payment method. Now, when I try to change the country and pa...

  • Visitor
  • Hello!! I've recently moved countries and universities, going from the Netherlands to the UK. However, I made the mistake of renewing my student subscription before I changed my country and payment m...
  • Rene01
  • Community Legend
  • 689 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 689 Views
  • 1 replies
  • 0 likes

My profile picture don't upgrade and keeps disappearing.

PlanPremiumCountryGBOperating SystemTrying all this on Windows 10 My Question or IssueI try to change the photo of my profile, but every time I upload a new photo, it shows that everything is in order, but when I restart the Spotify app, I see nothin...

  • Visitor
  • Plan Premium Country GB Operating System Trying all this on Windows 10   My Question or Issue I try to change the photo of my profile, but every time I upload a new photo, it shows that ...
  • ItsEvan_b
  • Casual Listener
  • 1251 Views
  • 1 replies
  • 1 likes
  • Account
  • 1251 Views
  • 1 replies
  • 1 likes

How to shuffle all songs in library and improve shuffle feature

PlanPremiumCountryUSDeviceAll devices, platform level problemOperating SystemAll devices, platform level problem My Question or IssueIt seems ridiculous to have to "like" each song in my library to shuffle all my music. This requires absurd time to i...

  • Gig Goer
  •   Plan Premium Country US Device All devices, platform level problem Operating System All devices, platform level problem   My Question or Issue It seems ridiculous to have to "l...
  • Luan
  • Spotify Star
  • 656 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Unlimited
  • 656 Views
  • 1 replies
  • 0 likes

Mi usuario es letras y números

Hace tiempo que no logró solucionar esto, que lo tengo desde que tengo vinculado a mi cuenta de Facebok y tengo cuenta Premium. No tengo imagen de perfil y mi "usuario" son sólo números...no encruento forma de cambiarlo ya que no respeta mi perfil de...

  • Regular
  • Hace tiempo que no logró solucionar esto, que lo tengo desde que tengo vinculado a mi cuenta de Facebok y tengo cuenta Premium. No tengo imagen de perfil y mi "usuario" son sólo números...no encruent...
  • Rene01
  • Community Legend
  • 4890 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 4890 Views
  • 7 replies
  • 0 likes

Discount for student

Hi, I'm a student from Architectural Association School of Architecture in London.I cannot verify my school from website to get a student discount.What can I do for getting student discount?

  • Visitor
  • Hi, I'm a student from Architectural Association School of Architecture in London. I cannot verify my school from website to get a student discount. What can I do for getting student discount? &nb...
  • Emilia_8
  • Community Legend
  • 637 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 637 Views
  • 1 replies
  • 0 likes

Disconnected my FB account, now I can only log in with numerical userid, not my email

I disconnected my Spotify a/c from Facebook. I realize I can't change my numeric userid, but I read on a Spotify help page that I should be able to log in using my email, not my numeric userid, which is long and hard to remember.But every time I log ...

  • Casual Listener
  • I disconnected my Spotify a/c from Facebook.  I realize I can't change my numeric userid, but I read on a Spotify help page that I should be able to log in using my email, not my numeric userid...
  • Luan
  • Spotify Star
  • 921 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 921 Views
  • 3 replies
  • 0 likes

Two charges, don't know what accounts one is tied to.

I'm on a family plan with my daughter, which comes out out a Visa, for $14.99 on the 13th of every month. I can see this reflected in the Account section of my profile.I also have a charge for $9.99, which hits Paypal on the 26th.I do not know what a...

  • Casual Listener
  • I'm on a family plan with my daughter, which comes out out a Visa, for $14.99 on the 13th of every month.  I can see this reflected in the Account section of my profile. I also have a charge fo...
  • Jacob
  • Community Legend
  • 1325 Views
  • 4 replies
  • 0 likes
  • Account
  • 1325 Views
  • 4 replies
  • 0 likes

Problemas para cambiar datos de pago

HolaNecesito cambiar el modo de pagar y cuando ingreso los datos de la tarjeta me pide que ingrese un número válido. La tarjeta es aceptada por ustedes. Probé ingresarla ya unas diez veces, en distintos navegadores y no funciona. Me pueden ayudar por...

  • Casual Listener
  • Hola Necesito cambiar el modo de pagar y cuando ingreso los datos de la tarjeta me pide que ingrese un número válido. La tarjeta es aceptada por ustedes. Probé ingresarla ya unas diez veces, en dist...
  • osornios
  • Spotify Star
  • 768 Views
  • 2 replies
  • 0 likes
  • Account
  • 768 Views
  • 2 replies
  • 0 likes

Can't add a family member to our family subscription.

Hi! I'm in a bit of a pickle and I hope someone can help me. My mom has a family subscription for her, my sister and myself. First, my sister had logged in through my moms facebook because she was too young to get her own facebook, but both of them f...

  • Casual Listener
  • Hi! I'm in a bit of a pickle and I hope someone can help me.   My mom has a family subscription for her, my sister and myself. First, my sister had logged in through my moms facebook because s...
  • Luan
  • Spotify Star
  • 649 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 649 Views
  • 1 replies
  • 0 likes

Solved!! Account name changed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had to disable my facebook accout for couple of days ,when I enabled it , my username in Sp...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had t...
  • Moyadbader
  • Casual Listener
  • 1025 Views
  • 2 replies
  • 0 likes
  • Account
  • 1025 Views
  • 2 replies
  • 0 likes

Local file app shenanigans (not playing--not greyed out)

I spent an hour last night fixing all my local files not being playable on the iphone app and I wanted to let people know what's up in case anyone else has this problem. All the files that wouldn't play A) weren't greyed out on the app, so I had no i...

  • Casual Listener
  • I spent an hour last night fixing all my local files not being playable on the iphone app and I wanted to let people know what's up in case anyone else has this problem.    All the files ...
  • boomshtick
  • Casual Listener
  • 549 Views
  • 1 replies
  • 0 likes
  • Other
  • 549 Views
  • 1 replies
  • 0 likes

Didn't choose my username, can't change it, not connected to FB

PlanPremium subscript (at 3months free)CountryBEDevice(Samsung Galaxy s10)My Question or IssueHi, I can't change my username, it's now something like 3ere5w48z7ezqsdf987e987.I didn't choose this nor did I get a chance to. I did not connect using Face...

  • Visitor
  • Plan Premium subscript (at 3months free) Country BE Device (Samsung Galaxy s10) My Question or Issue Hi,   I can't change my username, it's now something like 3ere5w48z7ezqsdf987e987. ...
  • dietervrn
  • Regular
  • 3549 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 3549 Views
  • 8 replies
  • 0 likes

Solved!! Spotify username and picture

Free/Premium FamilyCountry The Netherlands DeviceMacbook Pro 2016Operating SystemMacOS Mojave 10.14.6 My Question or IssueHi! So I have a spotify account that I created with my Facebook account. Recently I saw that there was an other device in my off...

  • Casual Listener
  • Free/Premium Family Country The Netherlands   Device Macbook Pro 2016 Operating System MacOS Mojave 10.14.6   My Question or Issue Hi!   So I have a spotify account that I c...
  • Emilia_8
  • Community Legend
  • 1737 Views
  • 7 replies
  • 0 likes
  • Account
  • 1737 Views
  • 7 replies
  • 0 likes

Solved!! Unable to change country settings, email and payment method?!

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemWindows 10 My Question or Issue:I moved to the US about 9 months ago and tried to change my location/ country settings back then but it didn't work. Now that I have an american bank account e...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy 9 Operating System Windows 10   My Question or Issue: I moved to the US about 9 months ago and tried to change my location/ country setti...
  • OviiiOne
  • Community Legend
  • 1262 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1262 Views
  • 3 replies
  • 0 likes

Problemas con los artistas que sigo

PlanPremiumCountryArgentinaDevicesamsung galaxyOperating SystemAndroid Que Tal?? tengo un problema sigo a un artistas apretando en el corazon y cuando vuelvo a entrar sea en el celular o en el ordenador,ya no aparecen mas ese artista que sigo. Hay al...

  • Visitor
  • Plan Premium Country Argentina Device samsung galaxy Operating System Android   Que Tal?? tengo un problema sigo a un artistas apretando en el corazon y cuando vuelvo a entrar sea en el...
  • Rene01
  • Community Legend
  • 1699 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1699 Views
  • 1 replies
  • 0 likes

Profile Pix Keeps Disappearing

I'm using the desktop app with Windows 10. I added a profile picture, but it's keeps disappearing. I do NOT have Facebook and I made sure that is turned off in the settings. Why does the profile pic keep disappearing? If I switch between playlists an...

  • Visitor
  • I'm using the desktop app with Windows 10. I added a profile picture, but it's keeps disappearing. I do NOT have Facebook and I made sure that is turned off in the settings.   Why does the pro...
  • Emilia_8
  • Community Legend
  • 2202 Views
  • 2 replies
  • 1 likes
  • Account
  • 2202 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution [Desktop][Browse] Stereophonics Artist Page rejers to wrong Kelly Jones

One of a thing I relalised today is in Stereophonics Artist page's About section , Bio rejers to wrong Kelly Jones. I posted the photos.Maybe should be corrected.Main PageArtist that have been shown when you click the refer on BioKelly Jones of Stere...

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  • Visitor
  • One of a thing I relalised today is in Stereophonics Artist page's About section , Bio rejers to wrong Kelly Jones. I posted the photos. Maybe should be corrected. Main Page Artist that have bee...
  • Peter
  • Spotify Legend
  • 982 Views
  • 1 replies
  • 0 likes
  • Browse
    Desktop
  • 982 Views
  • 1 replies
  • 0 likes

Solved!! Cant log in with IOS but with PC I can

PlanPremiumCountry. ITALY DeviceiPhone 6s plus, Operating SystemiOS 10 My Question or Issue Hello, i have trouble with my log in. i can log in with my MacBook with the desktop app but when i try to enter with my iphone app he told me Wrong Password! ...

  • Casual Listener
  •   Plan Premium Country.  ITALY   Device iPhone 6s plus,  Operating System iOS 10   My Question or Issue   Hello, i have trouble with my log in. i can log in ...
  • mancio
  • Casual Listener
  • 1048 Views
  • 3 replies
  • 0 likes
  • Account
  • 1048 Views
  • 3 replies
  • 0 likes

Solved!! Playlist shuffle - combine songs

Dear community,sometimes on an album, there are songs that only make sense when played directly after another because they tell a combined story. An example would be (forgive me, I am 55 :-)) Revolution, Light A Fire and Liberty on the album The Geta...

  • Gig Goer
  • Dear community, sometimes on an album, there are songs that only make sense when played directly after another because they tell a combined story. An example would be (forgive me, I am 55 :-)) Revol...
  • Rolly22
  • Gig Goer
  • 1891 Views
  • 5 replies
  • 0 likes
  • Other
  • 1891 Views
  • 5 replies
  • 0 likes