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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
83968 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
660095 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
741972 Views
18 replies
29 likes
I’m on a free Spotify account (have checked my account to make sure) but I’ve just noticed for the month of June and July I’ve been charged a monthly fee. There is no other account that should be using my personal credit card. How do I fix this?
I’m on a free Spotify account (have checked my account to make sure) but I’ve just noticed for the month of June and July I’ve been charged a monthly fee. There is no other account that should be usi...
Spotify Star
444 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
2134 Views
3 replies
1 likes
Plan- PremiumCountry- CanadaDevice- Huawei Android or Mac computer desktop app. I simply want to send a song THROUGH Spotify to another Spotify user that I follow. AND send a message THROUGH Spotify. NOT through a third party integration (facebook, m...
Plan- Premium Country- Canada Device- Huawei Android or Mac computer desktop app. I simply want to send a song THROUGH Spotify to another Spotify user that I follow. AN...
Community Legend
1242 Views
1 replies
0 likes
Hey guys, I just search my account on spotify but i cant see myself in search results(for my friends :)). How do I get my friends to find me?
Hey guys, I just search my account on spotify but i cant see myself in search results(for my friends :)). How do I get my friends to find me?
Not applicable
459 Views
2 replies
0 likes
I reset my password but it does not work. Tried to log back in with the new password and it says it is incorrect/invalid. What to do?
I reset my password but it does not work. Tried to log back in with the new password and it says it is incorrect/invalid. What to do?
Spotify Star
800 Views
1 replies
0 likes
PlanPremiumCountryUK Operating SystemWindows 10, My Question or Issuei just recently upgraded my pc to windows 10 and before (old windows 7) i use to log in with facebook so now when i try to log in with facebook it comes up with error 3 saying user ...
Plan Premium Country UK Operating System Windows 10, My Question or Issue i just recently upgraded my pc to windows 10 and before (old windows 7) i use to log in with faceboo...
Casual Listener
659 Views
1 replies
0 likes
Plan - PremiumCountry - UKDevice - iPhone 7Operating System - iOS 12My Question or Issue - Today I logged on to Spotify to see that I lost about 150 of my 'liked' songs, maybe a few months worth. These had been downloaded to my phone - I still have a...
Plan - Premium Country - UK Device - iPhone 7 Operating System - iOS 12 My Question or Issue - Today I logged on to Spotify to see that I lost about 150 of my 'liked' songs, maybe ...
Spotify Star
1392 Views
4 replies
0 likes
I was on premium membership and decided to upgrade to family premium to add my partner on to the account,.When I did it it said you now have a family account and with my payment details again and confirm payment, but I think somehow instead of adding...
I was on premium membership and decided to upgrade to family premium to add my partner on to the account,.When I did it it said you now have a family account and with my payment details again and con...
Spotify Star
541 Views
1 replies
0 likes
Hi, I hope you, you will solve my problem I tried every solution of this problem. Firstly, both my desktop app and mobile device's app, I can't see any button under the Social that "Connect with Facebook". (I will send my spotify settings page and al...
Hi, I hope you, you will solve my problem 😞 I tried every solution of this problem. Firstly, both my desktop app and mobile device's app, I can't see any button under the Social that "Conne...
Spotify Star
686 Views
3 replies
0 likes
PlanFreeCountryUSADeviceAll devicesOperating SystemAndroid and Windows 10 64bit My Question or IssueI just signed up and I'm working in China. All of the music it's showing me is Chinese and the emails are all in Chinese and I can't change my country...
Plan Free Country USA Device All devices Operating System Android and Windows 10 64bit My Question or Issue I just signed up and I'm working in China. All of the music it's showing m...
Spotify Star
636 Views
3 replies
0 likes
I have a premium for family subscription in the UK. I recently added my wife and everything has been fine for a few weeks, when suddenly today all her music and playlists are gone, and in their place she has someone elses's music and playlists.She is...
I have a premium for family subscription in the UK. I recently added my wife and everything has been fine for a few weeks, when suddenly today all her music and playlists are gone, and in their place...
Casual Listener
1283 Views
4 replies
0 likes
Hi there, I accessed my account today on my phone to find all my playlists are gone and a random playlist was added. Thankfully I was able to restore my own playlists, but not ones I was subscribed to. I don't understand how this happened, all my pla...
Hi there, I accessed my account today on my phone to find all my playlists are gone and a random playlist was added. Thankfully I was able to restore my own playlists, but not ones I was subscribed t...
Spotify Star
727 Views
1 replies
0 likes
PlanPremium CountryUnited Kingdom DeviceHuawei P10 & Desktop Operating SystemAndroid & Windows 10 My Question or IssueHi There, Thanks in advance for any help, I'm in quite the predicament. Spotify changed my password due to potential fraudulent acti...
Plan Premium Country United Kingdom Device Huawei P10 & Desktop Operating System Android & Windows 10 My Question or Issue Hi There, ...
Casual Listener
991 Views
2 replies
0 likes
PlanPremiumCountryFranceDeviceOrdinateurOperating SystemWindows 10 My Question or IssueBonjour, pour une raison qui m'est inconnue, mon compte ne fonctionnait plus et ça me disait que je n'avais de compte avec mon adresse mail alors que je recevais e...
Plan Premium Country France Device Ordinateur Operating System Windows 10 My Question or Issue Bonjour, pour une raison qui m'est inconnue, mon compte ne fonctionnait plus et ça me d...
Spotify Star
1108 Views
1 replies
0 likes
PlanFamily Premium CountryUnited States Device(iPhone SE, Windows PC)Operating System(iOS 10, Windows 10) My Question or IssueRandom Android device pops up on my account from time to time. All of my liked songs have been deleted. Also boots me off of...
Plan Family Premium Country United States Device (iPhone SE, Windows PC) Operating System (iOS 10, Windows 10) My Question or Issue Random Android device pops...
Spotify Star
500 Views
1 replies
0 likes
Hi. Today I opened Spotify and it didn’t let me enter the account beacause the password was wrong. So i setted the password again with my email address and found out that my username was changed and my account was “free” but I payed my **bleep** mome...
Hi. Today I opened Spotify and it didn’t let me enter the account beacause the password was wrong. So i setted the password again with my email address and found out that my username was changed and ...
Spotify Star
835 Views
3 replies
0 likes
PlanFreeCountryFrance Operating System( Android Oreo, Windows 10) My Question or Issue Hello, I disconnected my facebook account to my spotify account. By doing this, I lost my user name and now have an ugly series of numbers. (By the way, it would b...
Plan Free Country France Operating System ( Android Oreo, Windows 10) My Question or Issue Hello, I disconnected my facebook account to my spotify a...
Spotify Star
730 Views
1 replies
2 likes
google home et pb abt spotify non reconnusur mon wifi maison googgle home enceinte mini ok google fonctionne mais sans abt, il est sur youtube music et avec la pub..j'ai pris un abt spotify premium mais pas moyen de le basculer sur l'enceinte google....
google home et pb abt spotify non reconnu sur mon wifi maison googgle home enceinte mini ok google fonctionne mais sans abt, il est sur youtube music et avec la pub.. j'ai pris un abt spotify premi...
Spotify Star
559 Views
1 replies
0 likes
I have an account called ozgeyilgur which is premium. However I forgot my password and I dont remember which mail I used to create it so I tried to log in to all my mails but there seems to be the one that I cant open and I think that one is the emai...
I have an account called ozgeyilgur which is premium. However I forgot my password and I dont remember which mail I used to create it so I tried to log in to all my mails but there seems to be the on...
Community Legend
573 Views
1 replies
0 likes
Hello there,I created my spotify account via facebook but I had to delete that facebook and create a new one (Someone got in, started sending ppl stuff etc..) Is there any way how to change facebook profiles in Spotify? I tried changing mails, doesnt...
Hello there, I created my spotify account via facebook but I had to delete that facebook and create a new one (Someone got in, started sending ppl stuff etc..) Is there any way how to change faceboo...
Spotify Star
567 Views
1 replies
0 likes
