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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554366 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131226 Views
74 replies
12 likes
As of yesterday, my Google Home Mini was returned to a Google wearhouse. To preface, I got this Home Mini through the Spotify Premium deal. I needed premium and I was just offered the Mini. According to support I had the wrong address, nobody specifi...
As of yesterday, my Google Home Mini was returned to a Google wearhouse. To preface, I got this Home Mini through the Spotify Premium deal. I needed premium and I was just offered the Mini. ...
Spotify Star
460 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 6Operating SystemiOS 12.4.3 My Question or IssueI was supposed to have three months free when I upgraded to the premium account , but it’s now been two facturation and non of them have been refunded, and they aren...
Plan Premium Country Canada Device iPhone 6 Operating System iOS 12.4.3 My Question or Issue I was supposed to have three months free when I upgraded to the premium acc...
Spotify Star
810 Views
1 replies
0 likes
Recently I noticed my Spotify is being played on various devices that I never seen before. Unfortunately, Spotify doesn't have location history nor the two step authentication. That leaves me with mysterious of who are those people using my account. ...
Recently I noticed my Spotify is being played on various devices that I never seen before. Unfortunately, Spotify doesn't have location history nor the two step authentication. That leaves me with my...
Roadie
1314 Views
1 replies
2 likes
so i wanted to upload a playlist to playlist exchange but the uri keeps coming up as invalid. I read that you should try putting your username in first so tried that but it still didn't work. i then read that if your user name has a fullstop in it yo...
so i wanted to upload a playlist to playlist exchange but the uri keeps coming up as invalid. I read that you should try putting your username in first so tried that but it still didn't work. &...
Community Legend
1658 Views
5 replies
0 likes
On the Premium Family plan - always been charged once per month since I started - this month, 2 charges and a message in my account saying payments have failed and I should add a payment method. Is there an official contact for spotify payments probl...
On the Premium Family plan - always been charged once per month since I started - this month, 2 charges and a message in my account saying payments have failed and I should add a payment method. &nb...
Roadie
523 Views
1 replies
0 likes
Hi, I'm a new user of Spotify, today I have fews question which confuse me so much. I normally play my songs on Walkman app ( M4A, Flac and Mp3 format) with Wired headphone and Bluetooth devicesHere's my issue i) Why your 320 kbps sound bit rate on S...
Hi, I'm a new user of Spotify, today I have fews question which confuse me so much. I normally play my songs on Walkman app ( M4A, Flac and Mp3 format) with Wired headphone and Bluetooth devices Her...
Casual Listener
1693 Views
2 replies
4 likes
PlanFamily PlanCountryUSA My Question or IssueWrong address was placed through the Google Store for the Google Home Mini offer. I am unsure how it happen. I contacted Google and they referred m to the Spotify help. Frankly I don't feel this is very h...
Plan Family Plan Country USA My Question or Issue Wrong address was placed through the Google Store for the Google Home Mini offer. I am unsure how it happen. I contacted G...
Spotify Star
711 Views
3 replies
0 likes
Hello, I have just been given a gift from Xbox game pass which includes free 6 months of premium for Spotify. I have a brand new Spotify account and it is saying this offer is not eligible for you. Is this a common error and any way to fix?
Hello, I have just been given a gift from Xbox game pass which includes free 6 months of premium for Spotify. I have a brand new Spotify account and it is saying this offer is not eligible f...
Roadie
3471 Views
6 replies
0 likes
PlanPremiumCountrySouth Africa (ZA)Device(Macbook Air 2015(ish), iPhone 7)Operating System(MacOS 10.14.6, iOS.) My Question or IssueI was / am unable to download music on Spotify on my MacBook Air. In trying to fix this issue I went to my account set...
Plan Premium Country South Africa (ZA) Device (Macbook Air 2015(ish), iPhone 7) Operating System (MacOS 10.14.6, iOS.) My Question or Issue I was / am unable to download music on Spo...
Casual Listener
555 Views
1 replies
0 likes
Hello, i just started up my spotify again, but suddenly around 18 of my friends just dissapeared from the activity feed even though they were all there just a few hours ago. Anyone know whats up? It's a shame because it's a good way of discovering ne...
Hello, i just started up my spotify again, but suddenly around 18 of my friends just dissapeared from the activity feed even though they were all there just a few hours ago. Anyone know whats up? It'...
Roadie
714 Views
1 replies
0 likes
Hi,The title says it all.The thing is that I can't access my old community account since my old Spotify got closed and because of that I can't close my old community account myself.My old account name is "Lantha" (without the underscore at the end)Th...
Hi, The title says it all. The thing is that I can't access my old community account since my old Spotify got closed and because of that I can't close my old community account myself. My old accou...
Spotify Star
1001 Views
1 replies
0 likes
There's someone using my account, because I can see recently played tracks I haven't listened to. How can I check the login register, to check where do they connect from and try to understand what's going on?Thanks.
There's someone using my account, because I can see recently played tracks I haven't listened to. How can I check the login register, to check where do they connect from and try to understand what's ...
Roadie
1759 Views
1 replies
0 likes
PlanPremiumCountry USA Device(iPhone 8, , Macbook Pro late 2016)Operating System ios, windows 11 pro how do you keep spotify from auto logging on?. i turned off the auto log on feature in the advance settings but the damm thing still keeps logging on...
Plan Premium Country USA Device (iPhone 8, , Macbook Pro late 2016) Operating System ios, windows 11 pro how do you keep spotify from auto logging on?. i turned off the au...
Spotify Star
712 Views
1 replies
0 likes
When i signed up, I chose a display name.But when i upgraded to premium, my display name became a bunch of random numbers and alp[habets.How can i restore my original display name?
When i signed up, I chose a display name. But when i upgraded to premium, my display name became a bunch of random numbers and alp[habets. How can i restore my original display name?
Casual Listener
1896 Views
9 replies
0 likes
Windows 7 Home Premium (64-bit), Service pack 1Free account: Accessed through 1.1.9.383.g9f48828e Seems no matter how many tracks I play during a session, my “recently played artists” only updates the last artist in the list, rather than shifting the...
Windows 7 Home Premium (64-bit), Service pack 1 Free account: Accessed through 1.1.9.383.g9f48828e Seems no matter how many tracks I play during a session, my “recently played artists” only...
Community Legend
2481 Views
4 replies
5 likes
PlanPremiumCountryUS Device(iPhone 8, Macbook Pro 2018)Operating System(iOS 10, etc.) My Question or IssueMy recently played artist is not loading or updating, it appears but will not update to the played artists I have a already listened to. I have ...
Plan Premium Country US Device (iPhone 8, Macbook Pro 2018) Operating System (iOS 10, etc.) My Question or Issue My recently played artist is not loading or updating,...
Community Legend
3105 Views
3 replies
3 likes
PlanPremiumCountryTurkeyDevicePC , AndroidOperating SystemAndroid and Windows 10 My Question or IssueI cant disconnect from facebook account. I actually want to change my username but I think im still connected with facebook so i cant change it. Can ...
Plan Premium Country Turkey Device PC , Android Operating System Android and Windows 10 My Question or Issue I cant disconnect from facebook account. I actually want to change my use...
Casual Listener
712 Views
5 replies
0 likes
My Question or IssueSo I had a regular Spotify account that was originally just linked to my email and I recently got Facebook and wanted to link them up so I followed the instructions on here to link it up using my phone. Facebook said it was connec...
My Question or Issue So I had a regular Spotify account that was originally just linked to my email and I recently got Facebook and wanted to link them up so I followed the instructions on here ...
Casual Listener
4316 Views
5 replies
0 likes
PlanPremiumCountryBulgariaDeviceN/AOperating SystemN/A My Question or IssueHi guys and girls, I'm finding mostly outdated posts from 2012 - 2015 on this and I'm not sure if anything changed since, so apologies if such topic already exists.My question...
Plan Premium Country Bulgaria Device N/A Operating System N/A My Question or Issue Hi guys and girls, I'm finding mostly outdated posts from 2012 - 2015 on this and I'm not ...
Roadie
600 Views
1 replies
0 likes
Plan - Premium DuoCountry - BrazilMy Question or IssueWhen I send the link (from my HP Notebook) to my wife's whatsapp with the invitation to her joining my Premium Duo Plan and she clicks the link the answer is:"You’re already subscribed to Premium ...
Plan - Premium Duo Country - Brazil My Question or Issue When I send the link (from my HP Notebook) to my wife's whatsapp with the invitation to her joining my Premium Duo Plan and she c...
Roadie
2227 Views
1 replies
0 likes
