Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
When I permanently close my old account will I still be able to connect my old facebook to the newly created account?
PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue we can’t seem to play music on multiple devices at the same time ?
Because my username (a_dizzle342) has an underscore in it, it won’t let me post my playlists onto the Spotify community. It keeps saying I provide an invalid url, even though the link is valid. https://open.spotify.com/user/a_dizzle342/playlist/4r1l6...
I want to change the country associated with my free account since I recently moved to the Netherlands. On the "edit profile" page, I am given the United Kingdom as an option although I am physically located in the Netherlands (I am not using a VPN o...
Hallo zusammen,ich habe schon wie oft mein Passwort geändert, um das Problem zu lösen.Als ich meine Anschrift verifizieren wollte, um weiterhin im Genuss von Spotify Family zu bleiben, bin ich dem Link gefolgt und musste mich anmelden.An meinem Compu...
Hi,I have created my account in The Netherlands but now I want to change the country settings to Argentina so I buy a Spotify premuim card over here. When I trie to change my country setting i can only select The Netherlands. Can I still buy and use ...
Hi, I have a problem... I was sure my account log was paol########@gmail.com and i bought spotify premiumbut since saturday, it tells me that i havent got Premium but my bank account shows me that spotify was paid.Maybe i took spotify premium in anot...
Hello My wife invited me to free premium but I have a problem using the web site: I was born and raised in the USA but now live in Switzerland. I need my account to be in Switzerland since I am in the family account but the only languages offered in ...
Hi, I'm having an annoying little issue in which Spotify logs me out of every device for it, on a daily basis. I have a premium account, linked to my facebook, and use my facebook details to log in. I use the Spotify App on my Iphone 6s on my commute...
Premium Family Country - GB Device(Xiaomi Redmi Note 5 AI)Operating System(Android Oreo.) My Question or Issue How to Change this "User" in to my name?
My Spotify has been working fine then suddenly it thinks I'm in a different country, when I try to change the country under settings>country the only country available is Iceland, and it's now set to iceland I'm from Australia and i haven't visited I...
PlanPremiumCountry USADeviceGoogle Pixel 3 My Question or Issuewhen playing music my phone randomly pauses every 30 seconds or so. I've restarted my phone, logged out and back in to Spotify, and uninstalled/reinstalled Spotify and nothing seems to ha...
PlanPremiumCountryBrasil/Portugal DeviceGalaxy A5 2017Operating SystemAndroid Oreo My Question or IssueI lived in Brazil and had spotify premium there. On october's 31st I closed my account and credit card there, but while the bank was performing thi...
I canceled my old family plan because i was being double billed and nobody could join my account. I am not currently on any plan nor have I ever joined any other family plan. I am now trying to join my son's family plan but I get the error message ab...
I am randomly getting subscribed to playlists containing songs from someone called Jae Mansa. His songs play automatically when I am not even using Spotify! I have changed my password, and even never have received any notification of suspicious activ...
hello,recently I realized there is this album that I can't play on Spotify and the songs are unavailable for me saying "Spotify can't play this right now. If you have this file on your computer you can import it"I have no problem playing any other ne...
PremiumCountry USA My Question or Issue I was wondering if I could have the new interface? I prefer that one but heard it was only for new users? I have seen the difference and would like the new one. Is that possible? Thank you.
I renewed my Spotify subscription through my mobile phone network provider as a part of my exntertainment package. As this cancelled my old subscription and started a new one I was asked to log back into Spotify. As I've not done this in a year, I ha...
It is possible I accidentally signed up in wrong email for Premium. The contact form on Spotify to change email does not work for me. I did not get a verification email sent to me… but my credit card has been charged. I know my password and you have ...
PlanPremiumCountryGermany My Question or Issue Help, I rec'd an e-mail stating I have changed my e-mail addres. I have not, I can not change it back it has been changed to *snip*!!! How do I change it back to my e-mail address!! Thanks in advance!! J...