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Problems with payment

Problems with payment

Hi!

 

First of all, sorry for the bad english and possible errors.

 

I'm getting problems to pay a family account with a credit card. I'm from Brazil, and I use a Neteller prepaid credit card, and never had troubles with it before today.

Of course I have enought money in the card, my adress registered is in Brazil, but when I try to do the payment it shows me a message saying that have had some problem with my credit card.

 

But when I look ate my account on Neteller website there aren't any decclined trasaction in the history page.

 

Some months ago I used the same card to pay my Spotify account and didn't have any problem.

 

Thank you!

 

 

Reply
1 Reply

Spotify doesn't support prepaid cards.

 

Only credit cards and debit cards are accepted and in some countries PayPal.

MattSudaSpotify Star
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