Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Profile and Followers Unavailable for Viewing

Profile and Followers Unavailable for Viewing

Hi,

 

I can log into Spotify on multiple computers and devices but when I do, I do not see any "Activity" on the right side, I cannot view my profile or followers and when I go to my Inbox all my messages are showing but the profiles of the senders only show their phone numbers or Spotify names, no pictures or real names.

 

Thoughts?

 

Thanks in advance,

Jessica

Reply
4 Replies

There seem to be some issues with the servers which Spotify are working on to fix. Hopefully it will be fixed soon.

Thanks!  I will just continue to wait.

Same problem,  started few hours ago.    Sent an email to spotify to explain the problem.  Now thinking it is a bigger problem than just my account.


@gpetzinger wrote:

Same problem,  started few hours ago.    Sent an email to spotify to explain the problem.  Now thinking it is a bigger problem than just my account.


Hey there! Like @Joe said : "There seem to be some issues with the servers which Spotify are working on to fix. Hopefully it will be fixed soon."

 

Sorry for the inconvenience it's causing - it should be fixed real soon! 🙂

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random