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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 381644 Views
  • 918 replies
  • 107 likes
  • Account
  • 381644 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166116 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166116 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96863 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96863 Views
  • 68 replies
  • 10 likes

Solved!! paying for unlimited, only getting Free service

Hello ! I pay for spotify unlimited since 2012-01-29, but the account is still only spotify free. Why ? Need help.

  • Regular
  • Hello !     I pay for spotify unlimited since 2012-01-29, but the account is still only spotify free. Why ? Need help.
  • Adam
  • Roadie
  • 1556 Views
  • 18 replies
  • 1 likes
  • 1556 Views
  • 18 replies
  • 1 likes

Playlist gone

I had to remove and reinstall on my iPhone 4S because it would no longer open. After reinstalling all my playlist are gone.

  • Newbie
  • I had to remove and reinstall on my iPhone 4S because it would no longer open. After reinstalling all my playlist are gone.
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Premium
  • 182 Views
  • 1 replies
  • 0 likes

Not able to activate Premium with Gift Card

Hi, I just bought a Spotify gift card but i'm not able to sign up for premium with it. I get the option to get one month free, but not with a gift card, but that's ok. Is there any way to sign up for premium without the one month free period with a g...

  • Newbie
  • Hi, I just bought a Spotify gift card but i'm not able to sign up for premium with it. I get the option to get one month free, but not with a gift card, but that's ok. Is there any way to sign up for...
  • Adam
  • Roadie
  • 587 Views
  • 6 replies
  • 0 likes
  • Premium
  • 587 Views
  • 6 replies
  • 0 likes

edit an email address

Please help i am trying to change the email address that is currently set for my spotify account. i have changed it through facebook correctly but it still shows in the spotify account as the old one. i tried sending an email on the spotify contact u...

  • Casual Listener
  • Please help   i am trying to change the email address that is currently set for my spotify account.   i have changed it through facebook correctly but it still shows in the spotify ...
  • Adam
  • Roadie
  • 200 Views
  • 3 replies
  • 0 likes
  • Login
  • 200 Views
  • 3 replies
  • 0 likes

Solved!! Premium not updating in account

Hey guys, I am new to the community and yesterday received a gift card for Spotify so that I could start using premium. I wen't through all the correct steps of redeeming the code online and then selecting 3 months of premium instead of 6 months of u...

  • Regular
  • Hey guys, I am new to the community and yesterday received a gift card for Spotify so that I could start using premium. I wen't through all the correct steps of redeeming the code online and then sel...
  • PouringReign
  • Regular
  • 3114 Views
  • 26 replies
  • 0 likes
  • Account
  • 3114 Views
  • 26 replies
  • 0 likes

I've cancelled my subscription, but I keep getting charged??

I have gone through the steps to cancel my subscription and have been sent a subscription cancellation email but I keep getting charged through paypal?? This has been going on for a while now?? Someone please help!

  • Newbie
  • I have gone through the steps to cancel my subscription and have been sent a subscription cancellation email but I keep getting charged through paypal?? This has been going on for a while now?? Someo...
  • Josh
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Songs I own will not play on spotify mobile

This playlist is synced and available offline, and I used to have no problem playing these tracks on the mobile version. But for some reason it all of the sudden is telling me these tracks need to synced.

  • Newbie
  • This playlist is synced and available offline, and I used to have no problem playing these tracks on the mobile version. But for some reason it all of the sudden is telling me these tracks need to sy...
  • Peter__
  • Community Legend
  • 883 Views
  • 4 replies
  • 0 likes
  • 883 Views
  • 4 replies
  • 0 likes

Free for existing users?

I've seen adverts saying that Spotify is now free for everyone, including those using the service on a computer. Is this available to those already using Spotify on a computer? If so, how do I change my account so I don't have to pay anymore? Or do I...

  • Newbie
  • I've seen adverts saying that Spotify is now free for everyone, including those using the service on a computer. Is this available to those already using Spotify on a computer? If so, how do I change...
  • Peter__
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

troubles with login through facebook

Hi there! It took me already some time do deal with that problem but I can't find a soultion myself. It all started when I choose 30 days trial version of spotify unlimited. It all went smooth on the beginning. After 30 days of trial period Spotify c...

  • Newbie
  • Hi there! It took me already some time do deal with that problem but I can't find a soultion myself. It all started when I choose 30 days trial version of spotify unlimited. It all went smooth on t...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
    Unlimited
  • 185 Views
  • 1 replies
  • 0 likes

your taking payments when its cancelled

Hi,

I cancelled my membership on 7th Dec 2013 i was also given a refund of that months payment. However you take taken a payment again from my accout and caused me £20 in overdrawn charges and also i havw no money for my credit card bill!!

I was this s...

  • Casual Listener
  • Hi,<br><br>I cancelled my membership on 7th Dec 2013 i was also given a refund of that months payment. However you take taken a payment again from my accout and caused me £20 in overdrawn...
  • mcmanus1
  • Casual Listener
  • 156 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 156 Views
  • 2 replies
  • 0 likes

Solved!! won't accept gift card

I do not have a 4 digit pin on the back of my gift card. I only have a 3 digit CVC code. The 3 digit code does not work. Gift card has been used to make other purchases

  • Newbie
  • I do not have a 4 digit pin on the back of my gift card. I only have a 3 digit CVC code. The 3 digit code does not work. Gift card has been used to make other purchases
  • Peter__
  • Community Legend
  • 2625 Views
  • 7 replies
  • 0 likes
  • 2625 Views
  • 7 replies
  • 0 likes

Solved!! Log out everywhere!!

Someone else using my spotify account need to log them out!

  • Casual Listener
  • Someone else using my spotify account need to log them out!
  • Peter__
  • Community Legend
  • 11977 Views
  • 2 replies
  • 0 likes
  • 11977 Views
  • 2 replies
  • 0 likes

Account billing

Does anyone know when the credit card linked to the premium account is normally charged on the billing date? Is it at the beginning of the day or at the very end of the day. Let me know ASAP. Thanks!!

  • Newbie
  • Does anyone know when the credit card linked to the premium account is normally charged on the billing date? Is it at the beginning of the day or at the very end of the day. Let me know ASAP. Thanks!!
  • Peter__
  • Community Legend
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

Credit card refusal for free tiral

Hello. My spotify account is registered in USA and i'm trying to put a brazilian credit card for a 30 day free trial. In the payment options i changed my country to Brazil(but it didn't change on my profile, i guess thats normal since it didn't appro...

  • Newbie
  • Hello. My spotify account is registered in USA and i'm trying to put a brazilian credit card for a 30 day free trial. In the payment options i changed my country to Brazil(but it didn't change on m...
  • Peter__
  • Community Legend
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

Does Spotfiy music delete from your phone/iPod after the subscription is over?

If I was to buy someone a 3 month subscription, and they were to use it and save music and playlists to their device, once the three months was up would that music that was already saved delete?

  • Newbie
  • If I was to buy someone a 3 month subscription, and they were to use it and save music and playlists to their device, once the three months was up would that music that was already saved delete?
  • Peter__
  • Community Legend
  • 147 Views
  • 2 replies
  • 0 likes
  • 147 Views
  • 2 replies
  • 0 likes

Solved!! Gift card issues/not working

So my friend got me a gift card for me to use for spotify premium 3 months. I entered the pincode and it stood that things were now working fine, they then wanted me to enter my phone number, since premium works on my phone aswell but didnt bother do...

  • Newbie
  • So my friend got  me a gift card for me to use for spotify premium 3 months. I entered the pincode and it stood that things were now working fine, they then wanted me to enter my phone number, s...
  • Adam
  • Roadie
  • 1420 Views
  • 3 replies
  • 0 likes
  • 1420 Views
  • 3 replies
  • 0 likes

Solved!! From Premium trial to Unlimited service & avoiding a credit card charge...

Hey guys, I signed up a for free Spotify Premium trial back on 12/04/13, & I was told that if I didn't remove the premium service before 01/04/14 (which btw is tomorrow) that my credit card would be charged on that date. As such I changed my premium ...

  • Casual Listener
  • Hey guys,   I signed up a for free Spotify Premium trial back on 12/04/13, & I was told that if I didn't remove the premium service before 01/04/14 (which btw is tomorrow) that...
  • Adam
  • Roadie
  • 617 Views
  • 4 replies
  • 0 likes
  • Free
    Premium
    Subscription
    Unlimited
  • 617 Views
  • 4 replies
  • 0 likes

Can't change Spotify email to same as Facebook email after merge

I've linked my Facebook and Spotify accounts, however they were registered with two different email addresses and I can't change the one registered on Spotify to the one registered with Facebook (it says there is already an existing account). How do ...

  • Casual Listener
  • I've linked my Facebook and Spotify accounts, however they were registered with two different email addresses and I can't change the one registered on Spotify to the one registered with Facebook (it ...
  • Adam
  • Roadie
  • 447 Views
  • 3 replies
  • 0 likes
  • 447 Views
  • 3 replies
  • 0 likes

Email in use

I unlinked my Facebook account from my Spotify account, and I want to use the email from Facebook for a seperate Spotify account. When I sign up with that email, it says it's in use. I can't login with an email address, and I don't want to login with...

  • Visitor
  • I unlinked my Facebook account from my Spotify account, and I want to use the email from Facebook for a seperate Spotify account. When I sign up with that email, it says it's in use. I can't log...
  • Adam
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
  • 181 Views
  • 1 replies
  • 0 likes

Being charged for an account I don't use!

Hello, So I noticed on my bank statements I was still being charged for a premium account I had with spotifuggle under the name of samybv2. This account I had tied to my facebook, which I deleted over 2 months ago. That being said, since my account w...

  • Casual Listener
  • Hello, So I noticed on my bank statements I was still being charged for a premium account I had with spotifuggle under the name of samybv2.  This account I had tied to my facebook, which I del...
  • Adam
  • Roadie
  • 253 Views
  • 4 replies
  • 0 likes
  • Account
  • 253 Views
  • 4 replies
  • 0 likes