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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4511 Views
  • 0 replies
  • 9 likes
  • Security
  • 4511 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464195 Views
  • 975 replies
  • 110 likes
  • Account
  • 464195 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205327 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205327 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113032 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113032 Views
  • 72 replies
  • 12 likes

Solved!! Hey Spotify, what's going on with the profile pictures?

Dear Spotify, I'd like to say, I don't believe I ever gave permission to Spotify to connect to my Facebook, since I'm not a fan of cross-app contamination. But regardless, I think the lack of option to change your profile picture to something separat...

  • Newbie
  • ...I deleted my Facebook, because I did not want to be involved with the Facebook publicness of a breakup. But when I deleted my Facebook, my profile picture was of me and my ex. Now every time I log i...
  • Merik
  • Community Legend
  • 705 Views
  • 1 replies
  • 4 likes
  • 705 Views
  • 1 replies
  • 4 likes

Solved!! My facebook logs me in to the wrong account.

I tried adding another email to my facebook to change my username but now all of my followers are stuck on my premium/umlimited account but both are attached to the same facebook. How do I fix this issue? I cannot log in to the one with unlimited and...

  • Music Fan
  • I tried adding another email to my facebook to change my username but now all of my followers are stuck on my premium/umlimited account but both are attached to the same facebook. How do I fix this i...
  • Merik
  • Community Legend
  • 4736 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 4736 Views
  • 1 replies
  • 0 likes

Can't unlink facebook, any help?

Hello, I know plenty of people have opened up their spotify account with facebook, but myself did not. I opended my spotify account strictly through spotify. After, I decided to link my facebook to check out how it all worked. Now, I am unable to unl...

  • Regular
  • Hello,   I know plenty of people have opened up their spotify account with facebook, but myself did not. I opended my spotify account strictly through spotify. After, I decided to link my fa...
  • Merik
  • Community Legend
  • 847 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 847 Views
  • 3 replies
  • 0 likes

Unlink Facebook mail address from Spotify - Create new account on that mail address

I want to disconnect my facebook from spotify. I'm logged in with Facebook. And I would like to create a new account without facebook. problem is that i cant set a password for my devices, the email confirmation isnt going through. I need my spotify ...

  • Visitor
  • I want to disconnect my facebook from spotify. I'm logged in with Facebook. And I would like to create a new account without facebook. problem is that i cant set a password for my devices, the em...
  • Merik
  • Community Legend
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Referral not working

Hi, I just started using the spotify referal program, but it somehow doesn't seem to work. I only get "Clicks" instead of earnings, even though people register with my personal link, can anybody tell me what I am doing wrong? Also, is it normal to no...

  • Regular
  • Hi, I just started using the spotify referal program, but it somehow doesn't seem to work.   I only get "Clicks" instead of earnings, even though people register with my personal link, can a...
  • Peter__
  • Community Legend
  • 1233 Views
  • 16 replies
  • 0 likes
  • 1233 Views
  • 16 replies
  • 0 likes

Premium Subscription and Playlists Disappeared

Hi, I am still being charged but have no premium access or playlists. I read through the sticky on this topic and found no solutions. My guess as to the problems' origin would be about a month back when I was on a fishing trip and logged into a coupl...

  • Visitor
  • Hi,   I am still being charged but have no premium access or playlists. I read through the sticky on this topic and found no solutions.    My guess as to the problems' origin w...
  • Peter__
  • Community Legend
  • 358 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 358 Views
  • 6 replies
  • 0 likes

ads and forced shuffle in unlimited

I've have spotify for almost a year probably, I had premium for a bit then downgraded to unlimited. It was working fine until suddenly today it force shuffled all my playlists and is saying I need to upgrade to premium in order to play songs in the o...

  • Casual Listener
  • I've have spotify for almost a year probably, I had premium for a bit then downgraded to unlimited. It was working fine until suddenly today it force shuffled all my playlists and is saying I need to...
  • Jamie
  • Spotify Legend
  • 1263 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 1263 Views
  • 4 replies
  • 0 likes

Will I still be charged for premium?

Hey!I deleted my old Facebook account a couple of days ago. Now I have a new premium Spotify account connected to my new Facebook account.So, my question is, will I still be charged for my old Premium account? Or does Spotify automatically stop charg...

  • Visitor
  • Hey! I deleted my old Facebook account a couple of days ago. Now I have a new premium Spotify account connected to my new Facebook account. So, my question is, will I still be charged for my old ...
  • Jamie
  • Spotify Legend
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

sign up for Spotify USA account from abroad

Is it possible to sign up for a Spotify USA account even though I live outside the US?

  • Casual Listener
  • Is it possible to sign up for a Spotify USA account even though I live outside the US?
  • Peter__
  • Community Legend
  • 3201 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 3201 Views
  • 3 replies
  • 0 likes

amex payment declined

hello allim trying to subcribe the 30 days free trial but when im entering my Amex details the site come back saying my details are wrong.Im sure the card is working fine as i have used it yesterday and the details are correct. what can i do? thanks ...

  • Casual Listener
  • hello all im trying to subcribe the 30 days free trial but when im entering my Amex details the site come back saying my details are wrong. Im sure the card is working fine as i have used it yester...
  • Peter__
  • Community Legend
  • 846 Views
  • 5 replies
  • 0 likes
  • 846 Views
  • 5 replies
  • 0 likes

Everything is gone?

I recently lost everything because i deactivated my **bleep**ing facebook account and now i have none of my playlist and my subscription is still taking out money.. WTF no contacts on here to recover **bleep** because they cant manage their own users...

  • Visitor
  • I recently lost everything because i deactivated my **bleep**ing facebook account and now i have none of my playlist and my subscription is still taking out money.. WTF no contacts on here to recover...
  • Peter__
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Facebook deleted

Hey, I wanted to delete my Facebook account. As I did, I couldn't log in with my email adress to spotify. I disconnected Facebook on Spotify-Settings. though there is no possibility to disconnect again.^^ I want to use Spotify without my Facebook Acc...

  • Visitor
  • Hey, I wanted to delete my Facebook account. As I did, I couldn't log in with my email adress to spotify. I disconnected Facebook on Spotify-Settings. though there is no possibility to disconnect...
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
  • 204 Views
  • 1 replies
  • 0 likes

Premium account changed into free account with the same name as before.

So, my friend messaged me today and needed help with Spotify, and I'm a nice person, so I went to the help section on the webpage. Thought I'd try it first, and that was dumb. On the help page, it said to go to Edit --> Preferences... so I did. Deact...

  • Casual Listener
  • So, my friend messaged me today and needed help with Spotify, and I'm a nice person, so I went to the help section on the webpage. Thought I'd try it first, and that was dumb.  On the help pag...
  • Jamie
  • Spotify Legend
  • 223 Views
  • 3 replies
  • 0 likes
  • 223 Views
  • 3 replies
  • 0 likes

Switching from logging in with Facebook to logging in with Spotify account only

Hi, I log in with my spotify account through facebook, but now i do not use facebook any more and consequently deactivated my facebook account. Now i cannot log in to spotify. I have disassociated my email address from facebook that i login with to s...

  • Newbie
  • Hi,   I log in with my spotify account through facebook, but now i do not use facebook any more and consequently deactivated my facebook account. Now i cannot log in to spotify.   I...
  • Jamie
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

SD card crashed, now no premium

My SD card failed and I have now replaced it. Trying to resync music. Won't recognize any device on computer after deleting past ones. Need to verify UPnP is active on router. BUT can't get mobile to recognize my premium subscription. How can I resol...

  • Newbie
  • My SD card failed and I have now replaced it. Trying to resync music. Won't recognize any device on computer after deleting past ones. Need to verify UPnP is active on router. BUT can't get mobile ...
  • Taylor
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Solved!! Deleted all songs from playlist

I had a playlist with almost 1400 songs! Suddenly the playlist only had 80songs+ and all the other songs was deleted somehow. I've been working on that playlist for over a year. How can I recover my playlist? It does not work when I try the RECOVER P...

  • Casual Listener
  • I had a playlist with almost 1400 songs! Suddenly the playlist only had 80songs+ and all the other songs was deleted somehow. I've been working on that playlist for over a year. How can I recover my ...
  • Anton97
  • Casual Listener
  • 343 Views
  • 4 replies
  • 0 likes
  • Premium
  • 343 Views
  • 4 replies
  • 0 likes

Identifying accounts

On our visa card report there are three Spotify accounts occurring and they all are withdrawing money. The visa card is used in an organization so a few has access to it, but how can we identify these accounts and close two of them? We don't know the...

  • Newbie
  • On our visa card report there are three Spotify accounts occurring and they all are withdrawing money.  The visa card is used in an organization so a few has access to it, but how can we ident...
  • user-removed
  • Not applicable
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 200 Views
  • 1 replies
  • 0 likes

Ad's in Unlimited on Desktop Client

I have a subscription for the unlimited account, there have never been any problems with the payments and so my account is valid. But still I have ads on my desktop client since a few days, display ads aswell as audio ads in between songs. I am not t...

  • Regular
  • I have a subscription for the unlimited account, there have never been any problems with the payments and so my account is valid. But still I have ads on my desktop client since a few days, display...
  • mzuml
  • Regular
  • 411 Views
  • 10 replies
  • 0 likes
  • 411 Views
  • 10 replies
  • 0 likes

Cant remember old spotify login details

Hi, i made a spotify account last year, but my old email address was hacked, so i created a new spotify account with a new email address, i forgot my old account login details so i just need to know these old details so i can cancel the old account b...

  • Newbie
  • Hi, i made a spotify account last year, but my old email address was hacked, so i created a new spotify account with a new email address, i forgot my old account login details so i just need to know ...
  • Christoffer
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Album that was available now it's not available

...and all tracks were deleted from my playlists. The band's name is Lucero and the album is Rebels, Rogues, and Sworn Brothers. I'm certain it's available from the label because all the other albums are on Spotify - why would they hold back only one...

  • Casual Listener
  • ...and all tracks were deleted from my playlists.  The band's name is Lucero and the album is Rebels, Rogues, and Sworn Brothers.  I'm certain it's available from the label because all the ...
  • Peter__
  • Community Legend
  • 721 Views
  • 9 replies
  • 0 likes
  • 721 Views
  • 9 replies
  • 0 likes