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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434073 Views
  • 967 replies
  • 108 likes
  • Account
  • 434073 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192627 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192627 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105972 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105972 Views
  • 70 replies
  • 11 likes

Solved!! Deactivating a voucher

Hello everybody, My situation: I activated my premium trial of Spotify half a month ago and today our new ISP got connected. This ISP got us a nice bonus, free Spotify premium for as long as we stayed with that ISP. Awesome! A letter was delivered wh...

  • Casual Listener
  • Hello everybody,   My situation: I activated my premium trial of Spotify half a month ago and today our new ISP got connected. This ISP got us a nice bonus, free Spotify premium for as&...
  • frenkkz
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 244 Views
  • 2 replies
  • 0 likes

Spotify premium account is gone

Hello there. I've got a Spotify premium account and I just got a notification saying it has expired even though it isn't supposed to. What do I do because it's impossible to call them as far as I'm concerned.

  • Newbie
  • Hello there.   I've got a Spotify premium account and I just got a notification saying it has expired even though it isn't supposed to. What do I do because it's impossible to call them as f...
  • Jack_H
  • Spotify
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Paying for Premium, but put back to basic

Hi, i'm paying for Premium for over more than a year now. Also paid my bill for this month but all of a sudden my account is been put back to the basic one. Can someone advice me what to do or to whom i need to turn to? Thank you so much for your hel...

  • Casual Listener
  • Hi,   i'm paying for Premium for over more than a year now. Also paid my bill for this month but all of a sudden my account is been put back to the basic one.   Can someone advice...
  • Jack_H
  • Spotify
  • 181 Views
  • 2 replies
  • 0 likes
  • Premium
  • 181 Views
  • 2 replies
  • 0 likes

Premium account not working on iPhone

Premium account is working on laptop spotify app but iphone is not ackowledging premium status. Have reinstalled both laptop (it worked) and iphone (it doesnt work). Please advise

  • Casual Listener
  • Premium account is working on laptop spotify app but iphone is not ackowledging premium status. Have reinstalled both laptop (it worked) and iphone (it doesnt work). Please advise
  • Lpearson111
  • Casual Listener
  • 478 Views
  • 10 replies
  • 0 likes
  • Premium
  • 478 Views
  • 10 replies
  • 0 likes

Music vanished..

Hello there!Whilst having problems with logging in to my Spotify account due to the error 408; (country doesn't match to my profile), I managed to fix it in my profile. Somehow my country options had switched from Denmark to USA. I really don't know ...

  • Newbie
  • Hello there! Whilst having problems with logging in to my Spotify account due to the error 408; (country doesn't match to my profile), I managed to fix it in my profile. Somehow my count...
  • Peter__
  • Community Legend
  • 571 Views
  • 5 replies
  • 0 likes
  • 571 Views
  • 5 replies
  • 0 likes

Spotify Recommending Facebook Friends Without Facebook Account Linked

Spotify is listing my friends from Facebook as "Who to follow" in the activity panel. I registered for a new account a few days ago and did NOT link my Facebook account. In my Facebook privacy settings, Spotify is not listed as an app that has permis...

  • Casual Listener
  • Spotify is listing my friends from Facebook as "Who to follow" in the activity panel. I registered for a new account a few days ago and did NOT link my Facebook account. In my Facebook privacy settin...
  • Peter__
  • Community Legend
  • 653 Views
  • 13 replies
  • 2 likes
  • Account
    Security
  • 653 Views
  • 13 replies
  • 2 likes

Seamless listening

Hi community, I'm a spotify premium user with my desktop, my android app and my iphone (iOS7) app. Since a couple of days the seamless listening is not working anymore - on all those devices. The seamless listening option is switched on. Does anyone ...

  • Newbie
  • Hi community,   I'm a spotify premium user with my desktop, my android app and my iphone (iOS7) app. Since a couple of days the seamless listening is not working anymore - on all those devic...
  • Peter__
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Premium
  • 305 Views
  • 1 replies
  • 0 likes

Please cansel my account

For a couple of months I have been charged for Spotify premium, without getting the service. I have now got a Wimp account - and do not need to wait for Spotify any more. Therefore please cansel my account and stop charging the monthly amount, as I d...

  • Visitor
  • For a couple of months I have been charged for Spotify premium, without getting the service.  I have now got a Wimp account - and do not need to wait for Spotify any more. Therefore please c...
  • Adam
  • Roadie
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Ex-Girlfriend is my only subscriber

... and I have to look at her goddamn face every time I open spotify. Please assist!

  • Newbie
  • ... and I have to look at her goddamn face every time I open spotify.  Please assist!
  • Adam
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 194 Views
  • 1 replies
  • 0 likes

I cant login in my macbook

Since you guys closed my account on my macbook i can not login with my apple id on it!! What can i do ?

  • Casual Listener
  • Since you guys closed my account on my macbook i can not login with my apple id on it!! What can i do ?
  • Adam
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

can't get back in on my Onkyo receiver

I have a premium account, but sometimes (like now) when I log out to sync playlists, and then try to log back in, I get an error message saying "login error -- please check account info." this only happens on the Onkyo -- laptop is no problem -- and ...

  • Casual Listener
  • I have a premium account, but sometimes (like now) when I log out to sync playlists, and then try to log back in, I get an error message saying "login error -- please check account info."   ...
  • Adam
  • Roadie
  • 354 Views
  • 4 replies
  • 0 likes
  • 354 Views
  • 4 replies
  • 0 likes

Giftcard wrong option: unlimited instead of premium

I have registered my giftcard and did choose the wrong option. I chosed unlimited and it had to be premium. At the moment with the unlimited option is the same as the free option. Still with commercials. How can i switch? I still didnt get a answer f...

  • Casual Listener
  • I have registered my giftcard and did choose the wrong option. I chosed unlimited and it had to be premium. At the moment with the unlimited option is the same as the free option. Still with commerci...
  • Adam
  • Roadie
  • 288 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Unlimited
  • 288 Views
  • 4 replies
  • 0 likes

Referral Program - Spotify hasn't repsonded back

I referred a friend to spotify via my link and he signed up for a free trial but i received no reward. Therefore, I emailed Spotify this past Friday regarding this issue and they have not bothered to answer back yet. WHat is the deal?

  • Newbie
  • I referred a friend to spotify via my link and he signed up for a free trial but i received no reward. Therefore, I emailed Spotify this past Friday regarding this issue and they have not bothered to...
  • Joe
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Unaccountable activity

I only ever use this device and my mobile with my spotify account however, whenever I am not not actively listening to music over the past couple of days facebook activity has revealed my account is "listening" to all the track by one band or their a...

Screen Shot 2014-02-11 at 22.11.10.png Screen Shot 2014-02-11 at 22.11.10.png
  • Casual Listener
  • I only ever use this device and my mobile with my spotify account however, whenever I am not not actively listening to music over the past couple of days facebook activity has revealed my account is ...
  • Joe
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

card expired

Hi! I can see that a lot of people have the same problem but I can not find any working solution. My card has expired and I am not able to update the expire date. I tried to cancel the premium subscr. and upgrade but it is still not possible to enter...

  • Casual Listener
  • Hi!   I can see that a lot of people have the same problem but I can not find any working solution. My card has expired and I am not able to update the expire date. I tried to cancel the p...
  • Joe
  • Community Legend
  • 362 Views
  • 5 replies
  • 0 likes
  • 362 Views
  • 5 replies
  • 0 likes

Can't buy e-card

Hello, I am living in Taiwan, and while trying to buy the gift card from Spotify website (Taiwan site), there is always an error message, and I even don't have the chance to fill in the credit card/ paypal info. Please advise how I should do. -Jacky

  • Casual Listener
  • Hello,   I am living in Taiwan, and while trying to buy the gift card from Spotify website (Taiwan site), there is always an error message, and I even don't have the chance to fill in the cr...
  • Jacky_Yang
  • Casual Listener
  • 704 Views
  • 6 replies
  • 0 likes
  • Account
  • 704 Views
  • 6 replies
  • 0 likes

NUS extra discount not working

So i'm having a little trouble reapplying my NUS extra discount after i had to get a new payment card. I go via the NUS website for the deal, then when i log in via facebook to confirm its actually me, it redirects to a page that simply states "this ...

  • Casual Listener
  • So i'm having a little trouble reapplying my NUS extra discount after i had to get a new payment card. I go via the NUS website for the deal, then when i log in via facebook to confirm its actually...
  • Peter__
  • Community Legend
  • 1408 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 1408 Views
  • 3 replies
  • 0 likes

3+ devices synced error

Lets try that again, this time with feeling!

  • Newbie
  • Lets try that again, this time with feeling!
  • Peter__
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Account Problem.Two accounts..?

Hi, i have got the following problem: I tried to log in, but I got the message, that password or user name are wrong and that I had to log off. I did that and now my account is flagged as a free account inside the app and on the spotify homepage and ...

  • Visitor
  • Hi,   i have got the following problem: I tried to log in, but I got the message, that password or user name are wrong and that I had to log off. I did that and now my account is flagged a...
  • Adam
  • Roadie
  • 308 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 308 Views
  • 8 replies
  • 0 likes

Account randomly charged, no premium

So, I used to have premium but I cancelled the subscription a few months ago because I couldn't afford it. Yesterday I found my card had been charged by Spotify and the worst bit is, I don't even have premium on my account! I would rather get this re...

  • Newbie
  • So, I used to have premium but I cancelled the subscription a few months ago because I couldn't afford it. Yesterday I found my card had been charged by Spotify and the worst bit is, I don't even h...
  • Joe
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes