Profile picture

[12186230112]

I have my facebook linked to my spotify yet my picture still doesn't show up

[MattSuda]

It can take up to 24-48 hours for your picture so show up.

If it still doesn't show up, try logging and then log back in

[12186230112]

I already did that. I had the account since Friday. I've also deteled and reinstalled the app

[12186230112]

Nothing is working. Is there anyway Spotify can fix that

[MattSuda]

Have you tried logging in with another device or computer to see if it's happening there as well? It would be helpful to try it out and post back if it still happens on other devices. 

[12186230112]

Yes I have tried that and it also happens on my laptop

[Jason]

Hey @12186230112

That's not good to hear, but thanks for trying it out.

The best thing to do here is to contact our team over at https://www.spotify.com/about-us/contact/contact-spotify-account/. Alternatively, reach out to us on Twitter at @SpotifyCares and we can take a look behind the scenes here too.

If you reach us via the contact form, let me know the 8 digit case # and I'll make sure the right team get onto things 🙂