Solved: Re: Put a wrong address for family subsription

kfp22 · 2016-12-17

Hi

I am subscribed to Spotify and I need to change my address, how can I do that please?

It's really frustrating that there is no contact information of spotify's staff on the website at all. Zero customer service.

Thanks for your help.

Maxim · 2016-12-17

Please reach out to Spotify Support so they can change the address for you. 🙂

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

Bittencourt · 2016-12-17

Hi @kfp22, welcome to the community!

Just click here and then Edit Profile.

Let me know if you need further help.

BittencourtSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Maxim · 2016-12-17

Please reach out to Spotify Support so they can change the address for you. 🙂

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

kfp22 · 2016-12-25

Thank you!

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